Whoever decides to upgrade to 6.5.2a on Solaris 10 master
server there is a bug. Seems the software is not backwards
compatible with the other versions. When we tried restores of
cluster Windows media servers we got an Error 5 server name not found and the
restore died immediately. It seems the software doesn’t know the
media servers netbackup version number in the logs on the master. The media
servers were running 6.0mp4. Symantec wrote us a patch last night to try
to fix it and I will be applying today. Wish me luck! Kelly Harris
The patch worked.
ISSUE: Restore of Exchange 2003 cluster to alternate
client failing with "server name not found in the NetBackup
configuration"
ERROR CODE/MESSAGE: Restore error 5 & "server
name not found in the NetBackup configuration".
ENVIRONMENT/CONDITIONS: Restore via a media server of
type apps_cluster after upgrading from 6.5.1 to 6.5.2A.
EVIDENCE: webex, bpclntcmd troubleshooting & bprd
log.
SOLUTION/WORKAROUND: Identified as a known bug in the
release, provided fix (1317689_solaris.tar) to replace bprd binary.
REFERENCE: Etrack 1317689
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