Veritas-bu

Re: [Veritas-bu] Anyone using an STK SL3000 out there?

2008-09-09 12:23:32
Subject: Re: [Veritas-bu] Anyone using an STK SL3000 out there?
From: "Hall, Christian N." <HallC AT SEC DOT GOV>
To: "Jonathan Dyck" <jdyck AT bank-banque-canada DOT ca>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 9 Sep 2008 11:55:28 -0400

Jon,

 

Are you using ACSLS with the SL3000?

 

 

-Chris

 

 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jonathan Dyck
Sent: Tuesday, September 09, 2008 11:36 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Anyone using an STK SL3000 out there?

 

All,

I've got an Stk SL3000 tape library running in a 6.5MP2A on Solaris 10 (with the "standard" engineering binary fix) environment that does not allow media to be ejected from it's CAP .   

 

Netbackup is able to send the command to move the tape from a slot to the CAP, and the tape ends up there, but the unlock CAP command is not received on the library  (so we can't eject the tapes) .  On top of this,  at this point I'm not able to manually open the CAP via the front panel, because the library has a reservation request from the software (it fires back a "cannot accept request at this time, CAP is busy" or something like that).

 

Also, Netbackup doesn't seem to be getting an inventory of the CAP at all when trying to inject tapes into the library ( robtest "s p"  comes back empty when tapes are loaded in there ). 

 

Symantec and StorageTek/SUN are both scratching there heads out there,  device mappings file has been updated to 1.70, sgscan looks clean, robot works for all other backup/recovery functions -  it just doesn't know anything about the CAP.

 

Anyone else run into this scenario?

 

Cheers,

Jon

 

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