Re: [Veritas-bu] Unable to write to both drives

Yeah it has 2 in the mpx field. In the end the problem has been resolved
although I am not quiet sure why. We had HP come out and replace one of
the drives. Although both could write independently after replacing one
of the drives the problem seems to have gone away and both drives are
writing fine now.

Kate Honeybrook
Systems Administrator
Security Solutions & Services

Thales Australia
Building 314, Garden Island, NSW 2011, Australia
Tel: +61 2 9562 3106 | Mob: +61 447 421 253 | Fax: +61 2 9562 2857
kate.honeybrook AT thalesgroup.com DOT au | www.thalesgroup.com.au


-----Original Message-----
From: Dave Markham [mailto:dave.markham AT fjserv DOT net] 
Sent: Thursday, 17 July 2008 11:18 PM
To: Honeybrook, Kate
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Unable to write to both drives

I know it may sound simple but have you checked you have more than 1 in 
the mpx field on the policy or schedule? It may be the storage unit can 
run accept it but the policy /schedule is not allowing it.

cheers

Honeybrook, Kate wrote:
>
> Hi All,
>
>  
>
> We are having a problem with our tape drive since the library was 
> replaced and Symantec haven't been able to provide much assistance. We

> are running netbackup 6.5 on a windows master server and separate 
> windows media server. Basically our robot died, so they replaced it 
> but left the same tape drives in the library. We have configured 
> netbackup to pick up the new library, and it still sees the existing 
> drives. We can see all drives using the tpconfig -d. Our problem 
> occurs when we try and run multiple jobs, it wont write to both 
> libraries. The jobs wait with:
>
>  
>
> requesting resource
gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS
>
> requesting resource
gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS
>
> awaiting resource NDMP-Backup-Storage-Group - Maximum job count has 
> been reached for the storage unit
>
>  
>
> We have been on the phone to Symantec for some time trying to get 
> these working, but there suggestions have not helped at all. Our 
> storage unit is configured to use 2 concurrent drives. However it wont

> use both drives. We have tested and it can write to each drive 
> individually but not both at the same time.
>
>  
>
> If anyone has any suggestions on what we could do they would be 
> greatly appreciated.
>
> *Kate Honeybrook*
> Systems Administrator
>
>
>  
>
>
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