[Veritas-bu] Unable to determine robot type

Folks,

Anybody out there using EMC Disk Library as a VTL and has experienced similar?

I have just installed NetBackup 6.5.2 on Solaris 10 with 2 x EMC DL 4000s and 2 x Quantum Scalar i2000s.

There are 4 x Solaris 10 Media Servers that are configured to see dedicated drives from the DLs and shared drives from the i2000s.

The sgscan and scan output look okay but when I attempt device configuration through the NetBackup wizard the DL based drives appear with the following limitations:

Unable to determine robot type

Drive is standalone or in unknown robot

Robot drive number is unknown

The DLs have inquiry strings “EMC Disk Library 2.0” which apparently is a Symantec requirement.

Regards,

Paul Esson
Redstor Limited

Direct:               +44 (0) 1224 595381
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