Maybe I'm just lucky, but I almost always have good luck and response from V/S. 
Last week I called with a problem and from when I initiated the call till 
resolution was less than 5 min. total!

Regards,

Patrick

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Mark 
Glazerman
Sent: 13 June 2008 18:42
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Third party first call support

I haven't but I don't see how they can be any worse than the current support 
being offered by Symantec !!

Not a great answer to your question Bill... sorry !!

Mark Glazerman
Desk: 314-889-8282
Cell: 618-520-3401
 please don't print this e-mail unless you really need to


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of wtsuka
Sent: Friday, June 13, 2008 10:03 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Third party first call support


Hi all,

Anyone use third party first call support?
If yes, pros and cons please.

Thanks


Bill

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_______________________________________________
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