I have used third party support from Versitec, and generally had very 
good results.

Both for hardware and software.

-Andrew

Mark Glazerman wrote:
> I haven't but I don't see how they can be any worse than the current support 
> being offered by Symantec !!
> 
> Not a great answer to your question Bill... sorry !!
> 
> Mark Glazerman
> 
> 
> -----Original Message-----
> 
> Subject: [Veritas-bu] Third party first call support
> 
> 
> Hi all,
> 
> Anyone use third party first call support?
> If yes, pros and cons please.
> 
> Thanks
> 
> 
> Bill
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