Awesome John; this resolved our problems!  Thanks very much and I can tell you I am very excited about the prospect of more EMM aliases (read: sarcasm)!!

I had tried the aliases before but I think that is where I made my mistake in that I didn't use the command correctly but with your help, we got it resolved.  Now we have another fun issue that perhaps you can offer some insight on:

Now that we got this resolved with the aliases I wanted to drop this on everyone and see what their thoughts are.  Same details as the previous issue (recap):

1.  mix environment; primarily AIX5xxx boxes, master/media servers, all have multiple NIC interfaces (pub/private/backup)
2.  going from NB5MP5 to NB651
3.  procedure went like so:
     a.  stop services
     b.  upgrade environment
     c.  run nbpushdata and note errors (go back and fix in nb5 if required)
     d.  patch
     e.  start services
     f.  push client
     g. test backups/restores

4.  Fixed alias issue

WRONG Catalog backups (cold) cause a bpdbm core dump (here are the contents of the log file):
RIGHT    Catalog backups (HOT) cause a bpdbm core dump (here are the contents of the log file):

dbx) where
pthread_kill(??, ??) at 0xd0063288
_p_raise(??) at 0xd0062d20
raise.raise(??) at 0xd01fa0a0
abort.abort() at 0xd021a7c4
ut_onsig_sig_handler__FiPvT2(??, ??, ??) at 0xd05a281c
.() at 0x0
thread_lane_resources_manager__12TAO_ORB_CoreFv() at 0xd553bea4
lane_resources__12TAO_ORB_CoreFv() at 0xd553be18
leader_follower__12TAO_ORB_CoreFv() at 0xd553bdd8
reactor__12TAO_ORB_CoreFv() at 0xd55b5190
init__12TAO_ORB_CoreFRiPPc() at 0xd56030d0
ORB_init__5CORBAFRiPPcPCcR17CORBA_Environment() at 0xd55965cc
ORB_init__5CORBAFRiPPcPCc() at 0xd559589c
Init_3OrbFP17ACE_Timer_Queue_TXTP17ACE_Event_HandlerT39ACE_Event_Handler_Handle_Timeout_UpcallXT14ACE_Null_Mutex_T14ACE_Null_Mutex_() at 0xd2a87a68
initializeJmComm__FPCcPCcP12hidecorbaobjPFiPCcPCc_iPCc() at 0x1016d2ac
initializeJobInstInterface() at 0x1016f720
jmcomm_UpdateActionStatus() at 0x1016f87c
image_db() at 0x107ec704
process_request() at 0x107d6bf0
listen_loop() at 0x107d7c3c
bpdbm.main() at 0x107d55c4

Any ideas folks?

On Tue, Mar 11, 2008 at 11:44 AM, Nardello, John <john.nardello AT wamu DOT net> wrote:

I'm assuming you have multiple hostnames defined for the Master/Media servers, one per interface ? If so, welcome to the fun word of EMM aliases. =)

 

# nbemmcmd -machinealias -help
NBEMMCMD, Version:6.0MP5(20060530)
Help requested.
Usage:
nbemmcmd -machinealias [-brief]
    [-addalias -alias <string> -machinename <string>]
    [-deletealias -alias <string>]
    [-deleteallaliases -machinename <string>]
    [-getaliases -machinename <string>]
    -machinetype <api | app_cluster | cluster | master | media | ndmp >
Command completed successfully.

I've seen this kind of thing when the Media Servers in particular have multiple interefaces and are attempting communication over a different one than normal. You basically just need to add an alias to authorize that interface.

 

So if your alternate interface is myhost-backup on your media server, then you'd run:

    nbemmcmd -machinealias -addalias -alias myhost-backup -machinename myhost -machinetype media

 

Then you can use the 'getaliases' option to list out what you've currently got defined and make sure all your interfaces are listed.

 

Hope that helps.

John Nardello

---

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of rascal
Sent: Tuesday, March 11, 2008 8:38 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] big issue with netbackup upgrade; any insight?

Good morning/afternoon/evening all,

     So I have run into a fun, fun issue with my netbackup upgrade.  Here are the details:

1.  mix environment; primarily AIX5xxx boxes, master/media servers, all have multiple NIC interfaces (pub/private/backup)
2.  going from NB5MP5 to NB651
3.  procedure went like so:
     a.  stop services
     b.  upgrade environment
     c.  run nbpushdata and note errors (go back and fix in nb5 if required)
     d.  patch
     e.  start services
     f.  push client
     g. test backups/restores

     So here is what is interesting. 

1.  Hot catalogs fail;  here is an error:
03/09/2008 11:00:20 - begin Catalog Backup
03/09/2008 11:00:24 - Error bpbackupdb (pid=5779600) jmcomm_RequestMultipleResources() failed with stat = 800
03/09/2008 11:00:24 - Error bpbackupdb (pid=5779600) NBJM returned an extended error status: resource request failed (800)
03/09/2008 11:00:24 - end Catalog Backup; elapsed time 0:00:04
03/09/2008 11:00:25 - Error bpbackupdb (pid=5779600) Offline catalog backup to media id XXXXXX FAILED
03/09/2008 11:00:22 - requesting resource XXXXXX
03/09/2008 11:00:22 - Error nbjm (pid=1810436) NBU status: 800, EMM status: The host is not defined in EMM
An extended error status has been encountered, check detailed status (252)

2.  Restores to different locations other than local server:

03/11/2008 09:09:25 - begin Restore
03/11/2008 09:09:30 - number of images required: 1
03/11/2008 09:09:30 - media needed: XXXXXX
03/11/2008 09:10:09 - restoring from image XXXXXXXX_1191236706
03/11/2008 09:10:13 - connecting
03/11/2008 09:10:16 - connected; connect time: 0:00:00
03/11/2008 09:10:17 - Error bptm (pid=4772066) NBJM returned an extended error status: resource request failed (800)
03/11/2008 09:10:15 - requesting resource XXXXXX
03/11/2008 09:10:15 - Error nbjm (pid=5107866) NBU status: 800, EMM status: The host is not defined in EMM
03/11/2008 09:10:15 - Error nbjm (pid=5107866) NBU status: 800, EMM status: The host is not defined in EMM
03/11/2008 09:10:18 - Error bptm (pid=1904656) The following files/folders were not restored:
03/11/2008 09:10:22 - Error bptm (pid=1904656) more than 10 files were not restored, remaining ones are shown in the progress log.
03/11/2008 09:10:23 - restored from image XXXXXXXX_1191236706; restore time: 0:00:14
03/11/2008 09:10:25 - Warning bprd (pid=5132452) Restore must be resumed prior to first image expiration on Sun Sep 29 07:05:06 EDT 2013
03/11/2008 09:10:26 - end Restore; elapsed time 0:01:01
the restore failed to recover the requested files (5)

So here I sit, trying to figure out what the issue is that I am experiencing but I can't seem to get it nailed to anything in particular.  It seems that it is only happening on the upgrades though; these same boxes can be just installed with 6.5.1 (no upgrade) and it works fine.  Anyone else see this?  Anyone else run into the emm 800 errors?

--

Matthew MCP, MCSA, MCTS, OCA
rascal1981 AT gmail DOT com

Define Trouble:
Why did you apply THAT patch??....

--
Matthew MCP, MCSA, MCTS, OCA
rascal1981 AT gmail DOT com

Define Trouble:
Why did you apply THAT patch??....