Tim,
As
someone else pointed out it sounds like the tape library has a limit on the
number of tapes that you can see.
You
might want to check if the max number of slots was increased in the library
config. I do not know this library but the stk 9710 and L700
had
to
have their configs changed when the number of slots was increased.
Also
are you using the sun/stk acsls software for the library. If so your problem may
be with the config of the software.
len
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Wilkinson, Tim
Sent: Tuesday, January 29, 2008 7:28
PM
To: Curtis Preston; Ed Wilts
Cc:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] tape
limit?
Curtis,
After
going over the robtest output in detail, it appears that the tapes (which are
now in stand-alone) are not being seen by robtest. This would suggest a possible
issue with the HW, although it's difficult to know exactly what at this stage.
The confusing thing is when I move tapes around (into different slots, etc) and
re-run the inventory, then the tapes it has problems reading (and then put into
stand-alone) seem to be different each time.
I have
been able to move a tape from a slot on the original tape library base unit to a
slot on the expansion unit using robtest.
It
appears there is a problem reading some of the barcodes but it's not the same
tapes each time and not the same slots. I hate problems like this
:)
From: Curtis Preston
[mailto:cpreston AT glasshouse DOT com]
Sent: Wednesday, 30 January 2008
11:16 AM
To: Wilkinson, Tim; Ed Wilts
Cc:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] tape
limit?
Robtest
is just a wrapper around tldtest. So if you’re using robtest, then you’re
using tldtest. I would make sure you can move tapes to/from those extended
slots. If you can, then I’d say it’s definitely not a hardware issue.
Robtest/tldtest is a low-level piece of software that talks directly to
the library and has nothing to do with Symantec licensing,
etc.
From: Wilkinson, Tim
[mailto:Tim.Wilkinson AT dsto.defence.gov DOT au]
Sent: Tuesday, January 29,
2008 3:33 PM
To: Curtis Preston; Ed Wilts
Cc:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] tape
limit?
Curtis,
What's
the syntax with tldtest and what does it do? Robtest appears to show all the
slots and contents (or no contents where that is the case) - would that
suggest it's not a HW issue?
When we
installed the expansion unit, I put 9 more tapes in to test (we won't need more
than that for a while) and ran an inventory in NBU. It found new tapes but
put some in stand-alone, with 55 tapes in the default volume group. At the
time, I thought it could be a barcode read error or something so I moved the
stand-alone tapes around and did another inventory. It then added the
stand-alone tapes back into the volume group but removed some other tapes and
put them in standa-lone. The number in the volume group never hits more than 55.
The tapes that get moved into stand-alone seem to change every time I move tapes
around and get a new inventory.
Cheers,
Tim
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Curtis
Preston
Sent: Friday, 25 January 2008 4:35 PM
To: Wilkinson,
Tim; Ed Wilts
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject:
Re: [Veritas-bu] tape limit?
I would
use robtest/tldtest and manually talk to the library. That doesn’t have
any licenses associated with it. If tldtest reports 55 slots, that’s your
proof.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Wilkinson, Tim
Sent: Thursday, January 24, 2008 9:08
PM
To: Ed Wilts
Cc:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] tape
limit?
Ed/Steve
- If it turns out it's very unlikely to be Netbackup then I'll begin to query
the HW. The tech seems to think all the slots were available and the library
software could see all the tapes and I had no reason to question
him.
From: Ed Wilts
[mailto:ewilts AT ewilts DOT org]
Sent: Friday, 25 January 2008 4:00
PM
To: Wilkinson, Tim
Cc:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] tape
limit?
Do you have the right "license"
on the SL500? By default, they appear to come with a 100-slot license - at
least ours did. We had to purchase a license, and it was *expensive* to
make use of the full 144 slots.
If/when you do purchase this license,
you'll be shocked at the installation instructions compared to the price you
paid...
I'm not aware of any slot-based licensing in NetBackup. I
think it's TSM that has it which is why the SL500 is cheaper when it's
restricted to 100 slots.
.../Ed
On Jan 24, 2008 10:47 PM, Wilkinson, Tim <Tim.Wilkinson AT dsto.defence.gov DOT au>
wrote:
Netbackup 6, MP4,
Windows.
Is there any sort of
tape limit on a standard NBU license?
We have this strange
issue where we've just had an expansion unit added to our SL500s tape
library giving us >144
slots available. I'm still trouble-shooting this issue but I can make the
standard volume group to see more than 55 tapes; any tapes in the library over
the 55 mark are moved into the stand-alone volume group. It doesn't seem to
matter which slots I move the tapes to.
I'll run the robot
inventory and it will give me 55 tapes in the normal volume group, and the reset
it will stick in the stand-alone group, so I'll then put the stand-alone tapes
into the CAP, re-run the inventory (this time to empty CAP as well) and it will
add the tapes from the CAP but then take out other tapes and put them in the
stand-alone group.
It never makes it
above 55 tapes.
Cheers,
---------------------------------------------------------------------
Tim
Wilkinson
I.T. Support
Officer
Science Corporate
Information Systems
Defence Science &
Technology Organisation
Department of
Defence
Tel: (02)
96921484
Fax: (02)
96921562
Email:
tim.wilkinson AT dsto.defence.gov DOT au
--
Ed Wilts, Mounds View, MN, USA
mailto:ewilts AT ewilts DOT org
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