Veritas-bu

Re: [Veritas-bu] How to replace a broken tape drive in NetBackup 6.0MP4?

2007-09-13 10:18:01
Subject: Re: [Veritas-bu] How to replace a broken tape drive in NetBackup 6.0MP4?
From: "Austin Murphy" <austin.murphy AT gmail DOT com>
To: "Justin Piszcz" <jpiszcz AT lucidpixels DOT com>
Date: Thu, 13 Sep 2007 09:59:58 -0400
Have you seen this technote?
http://seer.entsupport.symantec.com/docs/259899.htm

I'm not sure if the commands still work with 6.x, but I've found it
useful when replacing drives.

Austin

On 9/13/07, Justin Piszcz <jpiszcz AT lucidpixels DOT com> wrote:
> This is how it plays out:
>
> 1. Drive 02 is down: from tpconfig -d:
>
> $ sudo /usr/openv/volmgr/bin/tpconfig -d
> Id  DriveName           Type   Residence
>        Drive Path                                                       Status
> ****************************************************************************
> 1   XXXXXXXXXX_02        hcart2 TLD(0)  DRIVE=2
>        /dev/st/nh1c0t0l0                                                DOWN
>
> 2. Our vendor comes out and replaces the failed drive.
>
> 3. We run bp.kill_all and then /etc/init.d/netbackup start:
>
> media-server$ sudo /usr/openv/volmgr/bin/tpconfig -d
> Id  DriveName           Type   Residence
>        Drive Path                                                       Status
> ****************************************************************************
> 0   XXXXXXXXXX_01        hcart2 TLD(0)  DRIVE=1
>        /dev/st/nh0c0t0l0                                                UP
> 1   XXXXXXXXXX_02        hcart2 TLD(0)  DRIVE=2
>        MISSING_DRIVE:HUM5AB0C31                                         DOWN
>
> Currently defined robotics are:
>    TLD(0)     robotic path = /dev/sg/h2c0t0l0,
>
> EMM Server = master-server
>
> 4. The new drive shows up in /dev/st:
>
> $ ls -l /dev/st/
> lrwxrwxrwx    1 root     root            9 Sep 13 03:05 nh0c0t0l0 -> /dev/nst0
> lrwxrwxrwx    1 root     root            9 Sep 13 03:05 nh1c0t0l0 -> /dev/nst1
>
> 5. The question is how do you fix this in NetBackup?
>
> 6. The way we currently do it is by deleting the media server from the
>     master server with vmoprcmd -delete -devhost <media-server>
>     Then re-adding it.
>     I am parsing through the docs now but basically if you just:
>     a. stop ltid
>     b. update the drive via tpconfig
>     c. this does not seem to fix the problem
>
> 7. What does veritas support say?
>     1. stopltid
>     2. startltid
>     3. but this does not fix the problem either.
>
> 8. How do I know this?
>     1. fastest way -> try to clean the drive and I get:
>     a. error(82) no media/drive available
>     2. other way -> no backups or restores will ever use this tape drive
>
> --
>
> This robot is an L700-- I will mention when drives are swapped out of other
> types of hardware, such as ones that use ACSLS, I do not see this issue.
>
> This case involves an L700 directly attached using fiber (SCSI) robotic
> control.
>
> --
>
> Symantec has some docs but they seem to be pretty outdated:
>
> http://seer.support.veritas.com/docs/259835.htm (4.5)
>
> Anyone here have implemented procedures that are less invasive that
> actually work?
>
> Using 6.0MP4 here.
>
> Justin.
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>
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