Re: [Veritas-bu] Storagetek L1400 is not seen in window 2003 the drivear

Do you perhaps see the library as an unknown device or an unknown media changer? How is all of this zoned? I'm not familiar with the HP FCAs but I'm assuming there is a utility you can load on the local box to checkout your config. I'd double check on the switch and HBA that the LUNs are presented before troubleshooting Windows Device Manager.

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Patricia Harmon
Sent: Tuesday, July 31, 2007 3:50 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Storagetek L1400 is not seen in window 2003 the driveare seen

Okay quick rundown and hoping someone can give me some ideas on this.

We have a StorageTek L1400 Tape Library. It contains 8 tape drives.
We have an HP Proliant DL380 G4 Server running Windows 2003 R2.
Inside that server contains single 1 port hp fca2214 Fiber Channel card.

I connected the 8 drives to 8 available ports on the HBA and the libraries
control module to the last port on the HBA.

Windows can see the tape drives but they cannot see the L1400 library.

Any suggestions would be appreciated. If you need more information from me I will

Patricia Harmon
Distributed Systems
Tampa Electric Company
813.225.5164 (office)
813.763.3579 (cell)

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Re: [Veritas-bu] Storagetek L1400 is not seen in window 2003 the driveare seen