Not sure why you think scratch has anything to do with it.  If no tapes
were available you'd get a completely different error.  52 to me usually
makes me look at the tape or the drive that was trying to be used to
mount it.  If you're seeing this on every drive and tape then it
suggests a more global problem like robot arm or hand issue.  Looking at
the Library's diagnostic codes (e.g. FSC codes on an L700) might help.

bperror -statuscode 52
timed out waiting for media manager to mount volume
The requested volume was not mounted before the timeout expired. This
error can also occur if the volume happens to be a cleaning tape but was
not specified as a cleaning tape. Another possible cause: if the last
available drive has a mount request for a non-backup (such as a
restore), then a backup requiring the same drive is initiated before the
mount completes. This is due to the drive not being reported as busy
until the mount completes.

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
Markham
Sent: Thursday, July 19, 2007 7:12 AM
To: WEAVER, Simon (external)
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Status 52 but scratch available

Yeah its just one master/media server with network based clients.

There are no tapes stuck in the drives and tpconfig -d shows all up and
using robtest shows no tapes in the drives either so i dont think its a
stuck tape :(

D

WEAVER, Simon (external) wrote:
> Dave
> Just a quick shot, what does tpconfig -d show? Is it all jobs from
this
> Server
>
> Regards
>
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator 
>
> EADS Astrium Limited, B23AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
>
> Email: Simon.Weaver AT Astrium.eads DOT net
>
>
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
Markham
> Sent: Thursday, July 19, 2007 11:52 AM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Status 52 but scratch available
>
>
> Netbackup 5.0Mp7 on Solaris9 servers with Solaris clients and Windows
> clients. Connected to L25 unit.
>
> Can anyone explain why i am getting all my jobs fail with status 52
yet i
> have scratch available?  I run ITC so 2 drives are used at the same
time.
> Now looking in /usr/openv/netbackup/db/media/errors i can see a
positioning
> error for a tape which is assigned to my daily pool and is what the
jobs are
> trying to use. what i dont get is why are jobs failing and not just
marking
> that tape as bad, freezing it and picking another?
>
> Any ideas? I dont know the criteria for tapes to be frozen as on other
> systems they seem to freeze quite easily :(
>
> Dave
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Yeah its
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