Veritas-bu

Re: [Veritas-bu] calculating backup success rate

2007-06-04 18:13:29
Subject: Re: [Veritas-bu] calculating backup success rate
From: "rcarlisle" <rcarlisle AT serverwarecorp DOT com>
To: "'Martin, Jonathan'" <JMARTI05 AT intersil DOT com>, "'NB List Mail'" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 4 Jun 2007 12:36:00 -0400
Backup reporter is the replacement for Command Central Services.  NOM is included in 6.0 which replaces GDM and NBAR.  Aptare is a separate product and is a very good reporting tool.  www.aptare.com
 
 
Reneé Carlisle
ServerWare Corporation
 
 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin, Jonathan
Sent: Monday, June 04, 2007 11:01 AM
To: NB List Mail
Subject: Re: [Veritas-bu] calculating backup success rate

LOL
 
My Symantec Sales Rep was out here three weeks ago pitching Backup reporter as the way to go in my mixed 6.0 and 5.1 environment.
 
Oh my!
 
-Jonathan


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Hindle, Greg
Sent: Monday, June 04, 2007 10:33 AM
To: rcarlisle; NB List Mail
Subject: Re: [Veritas-bu] calculating backup success rate

I was told by my netbackup 6.0 instructor not to buy backup reporter because it is built in to 6.0.  The backup reporter was for versions below 6. can anyone comment on this? The instructor has been with Symantec for over 9 years and most of them in support.
 
Greg


From: rcarlisle [mailto:rcarlisle AT serverwarecorp DOT com]
Sent: Monday, June 04, 2007 10:28 AM
To: Hindle, Greg; 'NB List Mail'
Subject: RE: [Veritas-bu] calculating backup success rate

Greg,
 
Vision is Symantec's big user conference.  It is coming up next week in Las Vegas.  It is definitely worth attending.  If you are looking at reporting tools, I would suggest checking out Aptare and Symantec Backup Reporter.   Tools like these can make your reporting life for management much easier.
 
 
 
Reneé Carlisle
ServerWare Corporation



From: Hindle, Greg [mailto:Greg.Hindle AT constellation DOT com]
Sent: Monday, June 04, 2007 10:12 AM
To: rcarlisle; NB List Mail
Subject: RE: [Veritas-bu] calculating backup success rate

Thanks. These reports are for monthly metrics and upper management does see them. I was just curious what others are doing to report this info. We don't have any reporting tools in place (yet).  You mention Vision? What is this a user conference?
 
Greg


From: rcarlisle [mailto:rcarlisle AT serverwarecorp DOT com]
Sent: Monday, June 04, 2007 9:46 AM
To: Hindle, Greg; 'NB List Mail'
Subject: RE: [Veritas-bu] calculating backup success rate

Greg,
 
Great questions.  I would say that it depends on the audience.  Any reporting tool on the market for NBU today can give you this information in different "slices".  Many clients do track this information and it is a great way to get a quick "health check" of the environment.  If you are tracking this information for Management, I would speculate they are interested on the % of successful backups you ran and if you are meeting SLA's.  High level reports of the number successful vs. the number of backups run should suffice.  For their level, you may decide to strip out test backups, backups that were intentionally killed, and backups with multiple attempts.  But that may depend on your environment and management. 
 
If you are reporting for business units, DBAs, SA's..etc, they primarily care about if their backup ran or not.  You would probably want to strip out failed attempts, but you might choose to include a report on backups that should have run but didn't
 
If you are creating a report for yourself or other NBU operators, you probably want to look at multiple attempts.  This can help you identify potential issues in your environment that could threaten future success of your backups.
 
I don't know if your going to Vision this year, but there are several sessions on backup reporting you might want to check out.
 
Good Luck
 
Reneé Carlisle
ServerWare Corporation
 
 


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Hindle, Greg
Sent: Monday, June 04, 2007 8:57 AM
To: NB List Mail
Subject: [Veritas-bu] calculating backup success rate

How does everyone track this? Do you count just total successfully backups vs. the number of attempts? And how do you handle a backup that failed 3 times but ran good on the forth?
 
Greg
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