Veritas-bu

Re: [Veritas-bu] Help! Lost access to administrative commands.

2007-06-02 22:24:51
Subject: Re: [Veritas-bu] Help! Lost access to administrative commands.
From: "Ambrose, Monte" <mambrose AT qualcomm DOT com>
To: Rockey Reed <rockey_reed AT symantec DOT com>, Christopher Trown <ctrown AT uoregon DOT edu>, "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Sat, 2 Jun 2007 19:07:38 -0700
That happens when the auth.conf file gets hosed.   /usr/openv/java/auth.conf.  
Check if your user id is in it and if you have all the right permissions

Monte

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Rockey 
Reed
Sent: Friday, June 01, 2007 10:16 PM
To: Christopher Trown; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help! Lost access to administrative commands.

Get you last good catalog backup and do a restore, then  make sure you
don't fiddle with the Authorization section of the NBU without first
reading and making sure you truly understand what the is going on.  It
appears you have successfully restricted everyone from the
administrative feature.  In that your jobs are failing, do the recovery
(well documented in the Troubleshooting Guide) and get your data
protected.

Thanks,
Rockey J. Reed

You're not obligated to win. You're obligated to keep trying to do the
best you can every day.  Marian Wright Edelman

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Christopher Trown
Sent: Friday, June 01, 2007 7:08 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Help! Lost access to administrative commands.



      I hope somebody can help me.  Support is flailing.  No help at
all.

      I made a few changes via the console GUI and now I don't have
access to any of the admin commands.  When I crank up the GUI, all I get

is the Backup, Archive and Restore menu option.  I get this whether I'm
at my workstation in my office or on the console.

      The processes seem to be up:

/usr/openv/netbackup/bin/bpps -a
NB Processes
------------
root     22633     1  0 16:53 pts/1    00:00:00
/usr/openv/netbackup/bin/bprd
root     22641     1  0 16:53 pts/1    00:00:00
/usr/openv/netbackup/bin/bpdbm
root     22666 22641  0 16:53 pts/1    00:00:00
/usr/openv/netbackup/bin/bpjobd


MM Processes
------------
root     22624     1  0 16:53 pts/1    00:00:00
/usr/openv/volmgr/bin/ltid
root     22631     1  0 16:53 pts/1    00:00:00 vmd -v
root     22681 22624  0 16:53 pts/1    00:00:00 tldd -v
root     22684 22624  0 16:53 pts/1    00:00:00 avrd -v
root     22688     1  0 16:53 pts/1    00:00:00 tldcd -v

/usr/openv/volmgr/bin/vmoprcmd -h backup -d ds

                                   DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.
ReqId
   0 hcart    AVR               Yes   AYR145           Yes     Yes
  -
   1 hcart2   TLD                -                     No       -
  -

      Backups are not running.  I can see the jobs in the queue.  Since
last night, they are failing with status 219.

      When I try to get a listing of available media, I get:

/usr/openv/netbackup/bin/goodies/available_media
<16>bpauthorize main: Function connect_to_remote_server(backup) failed:
25
cannot connect on socket

You do not have the proper authorization to perform
this task.  Please resolve and try again.

      Which I think is telling, I just don't know where else to look.
There are server entries in bp.conf for the server and my workstation.
There are entries in /etc/hosts for my workstation and the server.

      The setup is pretty simple, one server acting as Master and Media
Server, connected to a robotic library.  The system is running RedHat
AS3U8.

      Can someone point me where to look?

      Thanks!

Chris...

--
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A: Top-posting.
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