Veritas-bu

Re: [Veritas-bu] Trouble getting tape drives recognized on Linux Server running SLES9

2007-05-29 14:01:17
Subject: Re: [Veritas-bu] Trouble getting tape drives recognized on Linux Server running SLES9
From: Justin Piszcz <jpiszcz AT lucidpixels DOT com>
To: "ZIMMER, RANDY K [AG/1000]" <randy.k.zimmer AT monsanto DOT com>
Date: Tue, 29 May 2007 13:44:43 -0400 (EDT)
So go to Emulex's site and find the driver for:


> 0000:10:04.1 Fibre Channel: Emulex Corporation LP10000 Fibre Channel

And install it and make sure it loads upon reboot and you should be all 
set.

Justin.

On Tue, 29 May 2007, ZIMMER, RANDY K [AG/1000] wrote:

> That seems to be the problem I am having I don't know what driver needs
> to be loaded and can't get any support from Novell.  Below is the output
> from my "lspci command":
>
> 0000:00:00.0 Host bridge: Intel Corporation Workstation Memory
> Controller Hub (rev 12)
> 0000:00:02.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 2
> (rev 12)
> 0000:00:03.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 3
> (rev 12)
> 0000:00:04.0 PCI bridge: Intel Corporation Server PCI Express x8 Port
> 4-5 (rev 12)
> 0000:00:05.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 5
> (rev 12)
> 0000:00:06.0 PCI bridge: Intel Corporation Server PCI Express x8 Port
> 6-7 (rev 12)
> 0000:00:07.0 PCI bridge: Intel Corporation Server PCI Express x4 Port 7
> (rev 12)
> 0000:00:10.0 Host bridge: Intel Corporation Server Error Reporting
> Registers (rev 12)
> 0000:00:10.1 Host bridge: Intel Corporation Server Error Reporting
> Registers (rev 12)
> 0000:00:10.2 Host bridge: Intel Corporation Server Error Reporting
> Registers (rev 12)
> 0000:00:11.0 Host bridge: Intel Corporation: Unknown device 25f1 (rev
> 12)
> 0000:00:13.0 Host bridge: Intel Corporation: Unknown device 25f3 (rev
> 12)
> 0000:00:15.0 Host bridge: Intel Corporation Server FBD Registers (rev
> 12)
> 0000:00:16.0 Host bridge: Intel Corporation Server FBD Registers (rev
> 12)
> 0000:00:1c.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
> Express Root Port 1 (rev 09)
> 0000:00:1d.0 USB Controller: Intel Corporation Enterprise Southbridge
> UHCI USB #1 (rev 09)
> 0000:00:1d.1 USB Controller: Intel Corporation Enterprise Southbridge
> UHCI USB #2 (rev 09)
> 0000:00:1d.2 USB Controller: Intel Corporation Enterprise Southbridge
> UHCI USB #3 (rev 09)
> 0000:00:1d.7 USB Controller: Intel Corporation Enterprise Southbridge
> EHCI USB (rev 09)
> 0000:00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d9)
> 0000:00:1f.0 ISA bridge: Intel Corporation Enterprise Southbridge LPC
> (rev 09)
> 0000:00:1f.1 IDE interface: Intel Corporation Enterprise Southbridge
> PATA (rev 09)
> 0000:01:00.0 PCI bridge: Intel Corporation 80333 Segment-A PCI
> Express-to-PCI Express Bridge
> 0000:01:00.2 PCI bridge: Intel Corporation 80333 Segment-B PCI
> Express-to-PCI Express Bridge
> 0000:02:0e.0 RAID bus controller: Dell PowerEdge Expandable RAID
> controller 5
> 0000:04:00.0 PCI bridge: Broadcom: Unknown device 0103 (rev c3)
> 0000:05:00.0 Ethernet controller: Broadcom Corporation: Unknown device
> 164c (rev 12)
> 0000:06:00.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
> Express Upstream Port (rev 01)
> 0000:06:00.3 PCI bridge: Intel Corporation Enterprise Southbridge PCI
> Express to PCI-X Bridge (rev 01)
> 0000:07:00.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
> Express Downstream Port E1 (rev 01)
> 0000:07:01.0 PCI bridge: Intel Corporation Enterprise Southbridge PCI
> Express Downstream Port E2 (rev 01)
> 0000:08:00.0 PCI bridge: Broadcom: Unknown device 0103 (rev c3)
> 0000:09:00.0 Ethernet controller: Broadcom Corporation: Unknown device
> 164c (rev 12)
> 0000:0c:00.0 Ethernet controller: Intel Corporation: Unknown device 105e
> (rev 06)
> 0000:0c:00.1 Ethernet controller: Intel Corporation: Unknown device 105e
> (rev 06)
> 0000:0e:00.0 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI
> Bridge A (rev 09)
> 0000:0e:00.2 PCI bridge: Intel Corporation 6700PXH PCI Express-to-PCI
> Bridge B (rev 09)
> 0000:0f:03.0 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
> Host Adapter (rev 01)
> 0000:0f:03.1 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
> Host Adapter (rev 01)
> 0000:10:04.0 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
> Host Adapter (rev 01)
> 0000:10:04.1 Fibre Channel: Emulex Corporation LP10000 Fibre Channel
> Host Adapter (rev 01)
> 0000:12:0d.0 VGA compatible controller: ATI Technologies Inc: Unknown
> device 515e (rev 02)
>
> Thanks,
>
> Randy Zimmer
> Sr. Unix System Administrator
> Monsanto Enterprise Infrastructure Team
> Office:  314-694-3109
> Mobile: 314-960-0500
> rkzimm AT monsanto DOT com
>
>
> -----Original Message-----
> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
> Sent: Tuesday, May 29, 2007 12:35 PM
> To: ZIMMER, RANDY K [AG/1000]
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Trouble getting tape drives recognized on
> Linux Server running SLES9
>
> Then your SCSI/Fiber card does not see the tape drives.  You'd need to
> run
> lspci or such to see what card you have, load the driver for it and then
>
> make sure the drives are attached correctly.
>
> Justin.
>
> On Tue, 29 May 2007, ZIMMER, RANDY K [AG/1000] wrote:
>
>> No it does not.
>>
>> Thanks,
>>
>> Randy Zimmer
>> Sr. Unix System Administrator
>> Monsanto Enterprise Infrastructure Team
>> Office:  314-694-3109
>> Mobile: 314-960-0500
>> rkzimm AT monsanto DOT com
>>
>>
>> -----Original Message-----
>> From: Justin Piszcz [mailto:jpiszcz AT lucidpixels DOT com]
>> Sent: Tuesday, May 29, 2007 12:28 PM
>> To: ZIMMER, RANDY K [AG/1000]
>> Cc: veritas-bu AT mailman.eng.auburn DOT edu
>> Subject: Re: [Veritas-bu] Trouble getting tape drives recognized on
>> Linux Server running SLES9
>>
>> Does the host see them?
>>
>> cat /proc/scsi/scsi
>>
>>
>> On Tue, 29 May 2007, ZIMMER, RANDY K [AG/1000] wrote:
>>
>>> All,
>>>
>>> I need some pointer on how I get my tape drives recognized by my
> Linux
>>> server running SLES 9.  We are trying to add a Linux server into our
>>> environment as a Media Server and am having difficulty getting the OS
>> to
>>> recognize the tape drives.  I have open support call with Novell and
>>> Symantec and am getting nowhere fast.  Any ideas would be helpful...
>>>
>>> Thanks,
>>>
>>> Randy Zimmer
>>> Sr. Unix System Administrator
>>> Monsanto Enterprise Infrastructure Team
>>> Office:  314-694-3109
>>> Mobile: 314-960-0500
>>> rkzimm AT monsanto DOT com
>>>
>>>
>>>
>>>
>>
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> ---------------------------------------------------------------------------------------------------------
> This e-mail message may contain privileged and/or confidential information, 
> and is intended to be received only by persons entitled to receive such 
> information. If you have received this e-mail in error, please notify the 
> sender immediately. Please delete it and all attachments from any servers, 
> hard drives or any other media. Other use of this e-mail by you is strictly 
> prohibited.
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>
> All e-mails and attachments sent and received are subject to monitoring, 
> reading and archival by Monsanto. The recipient of this e-mail is solely 
> responsible for checking for the presence of "Viruses" or other "Malware". 
> Monsanto accepts no liability for any damage caused by any such code 
> transmitted by or accompanying this e-mail or any attachment.
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