[Veritas-bu] Cleaning Tape Mount issues

Subject:

From:

"Steve Bally" <Steve.Bally AT radisys DOT com>

To:

<veritas-bu AT mailman.eng.auburn DOT edu>

Date:

Fri, 25 May 2007 08:56:34 -0700

All,

I am having issues mounting a cleaning tape, I have a windows environment, I have plenty of cleanings that on the tape, I also put a new one in the library this morning, trying to clean the tape drive via the GUI and via TP clean results in the same event log error

Event Type: Error

Event Source: NetBackup Device Manager

Event Category: None

Event ID: 2703

Date: 5/25/2007

Time: 8:39:59 AM

User: N/A

Computer: XXXXXXXX

Description:

Cleaning for drive 13 failed, status = Robotic mount failure

I have cycled the services, and all other backups are working just fine.

Any ideas?

Regards,

Steve Bally

Systems Engineer

Radisys Corp

503-615-1207 - Desk

503-970-6201 - Cell

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