I've seen that problem.
  Try the following:
  -  Add the host names for the master and client in each others hosts file.
   
  -  Make sure there is a SERVER = <pc_machine> in the bp.conf on the master 
server.  Make sure the master server nsswitch.conf is set for files first for 
"hosts:"
   
  -  If your network has disabled ICMP this also may be a problem since the 
Windows GUI does an ICMP ping check to the master server when making a 
connection.  You can disable that by using the following:
     On the Client;
   a) Crate the following Registry (Edit --> Add Key --> Key Name; General) ;

         KEY_LOCAL_MACHINE\Software\VERITAS\NetBackup\General

  b) Then Highlight KEY_LOCAL_MACHINE\Software\VERITAS\NetBackup\General
      and Add the following value (Edit --> Add Value --> Value Name; 
PingOverride 
                                                                                
  Data Type; REG_DWORD
                                                                                
  Data; 1
                                                                                
  Radix; Hex

   
   
   
  Barring the above resolving the issue - you may want to create the 
C:\<install-path>\VERITAS\NetBackup\logs\NBconsole folder and see if that gives 
you any idea why this problem is occurring.
   
  Or you could install the windows java gui as a work around.  
   
   

       
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