Hello Dave,
Is the drive SCSI connected correctly? Also terminated at the end of the
chain.
Funny, just sorted out an identical problem - start a job runs, attempts to
load in drive 1, downs the drive, mounts in drive 2.
My problem was the SCSI Cable BETWEEN the drives. Absolutely nothing wrong
with it from a visual perspective, but after changing the drive, it worked
fine.
Also, has this problem been constant, or has it just recently started to
occur? Have you attempted to try ROBTEST by chance? Does your robotic
library give an indication of a drive problem? Rebooting of the Robot
perhaps?
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: Simon.Weaver at Astrium-eads.net
-----Original Message-----
From: Dave Markham [mailto:dave.markham at fjserv.net]
Sent: 25 October 2006 12:14
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Tape not mounting
Netbackup 4.5mp6 on Soalris 8.
I have 2 LTO drives in my system but a backup just fails to mount a tape in
the first drive and just downs it. I have no idea why and cant see in the
logs. I have log level set to 4 and have been looking in the bptm log but
dont see anything obvious.
There is nothing in the drive also like a stuck tape.
Where do i look to find if the drive is at fault or not?
Some info below taken while the backup had started. The Drive was Up
originally.
tpconfig -d
Index DriveName DrivePath Type Shared
Status
***** ********* ********** **** ******
******
0 HPUltrium1-SCSI0 /dev/rmt/0cbn hcart No DOWN
TLD(0) Definition DRIVE=1
1 SEAGATEULTRIUM06242-XX /dev/rmt/1cbn hcart No UP
TLD(0) Definition DRIVE=2
Currently defined robotics are:
TLD(0) robotic path = /dev/sg/c3t0l0,
volume database host = iraya
vmoprcmd
PENDING REQUESTS
<NONE>
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart DOWN-TLD - No - -
1 hcart TLD root Yes 0172L1 0172L1 Yes Yes 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 HPUltrium1-SCSI0 No -
1 SEAGATEULTRIUM06242- No iraya
sgscan tape
/dev/sg/c3t1l0: (/dev/rmt/0): "HP Ultrium 1-SCSI"
/dev/sg/c3t2l0: (/dev/rmt/1): "SEAGATE ULTRIUM06242-XXX"
ls -l /dev/rmt0
lrwxrwxrwx 1 root other 43 Sep 8 17:35 /dev/rmt/0 ->
../../devices/pci at 8,700000/scsi at 3,1/st at 1,0:
ls -l /dev/sg/c3t1l0
lrwxrwxrwx 1 root other 46 Apr 12 2006 /dev/sg/c3t1l0 ->
../../devices/pci at 8,700000/scsi at 3,1/sg at 1,0:raw
echo "s d" | tldtest -r /dev/sg/c3t0l0
Opening /dev/sg/c3t0l0
Enter tld commands (? returns help information)
drive 1 (addr 128) access = 1 Contains Cartridge = no
SCSI ID from drive 1 is 1
drive 2 (addr 129) access = 1 Contains Cartridge = yes
Source address = 193 (slot 2)
Barcode = 000172L1
SCSI ID from drive 2 is 2
READ_ELEMENT_STATUS complete
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