Veritas-bu

[Veritas-bu] Networking / client issue?

2006-10-18 12:33:16
Subject: [Veritas-bu] Networking / client issue?
From: john.nardello at wamu.net (Nardello, John)
Date: Wed, 18 Oct 2006 09:33:16 -0700
I've also seen that issue when you install software that doesn't support
that version of the Client's OS. For example, installing NetBackup 5.1
onto a server running HP-UX 10.20. Just a thought. 

- John Nardello

 

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Henry
Kemp
Sent: Tuesday, October 17, 2006 3:51 PM
To: veritas-bu at mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Networking / client issue?



Hi Dan, 

I've seen this a few times - I think its a name resolution issue on the
client. 

Log onto the client and run the bpclntcmd command
(/usr/openv/netbackup/bin on Unix and something similar on Windows) with
the following flags:

bpclntcmd -pn
bpclntcmd -self
bpclntcmd -hn master_server
bpclntcmd -ip master_server_ip
bpclntcmd -server master_server

If you compare this output against a working backup client you should be
able to identify the issue.

Rgds,

Henry


On 17 Oct 2006, at 18:34, Sixbury, Dan wrote:


        I have been having an issue with one of my clients backing up
getting a 54 Error.  I tried some basic network troubleshooting, like
checking the duplex, which was fine and also made sure that port 13782
is listening on the client.  All of that seemed fine, and if I am on the
client, I noticed that I can telnet client 13782 which works fine. 

        Going to the master server and telnet client 13782 gives the
following 

        # telnet client-host 13782 
        Trying 10.10.x.x... 
        Connected to client-host. 
        Escape character is '^]'. 
        gethostbyaddr: Error 0 
        Connection to client-host closed by foreign host. 

        Suggestions on what else to try? 

        Thanks,
        Dan 

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