Veritas-bu

[Veritas-bu] Weird vmd scenario

2006-08-21 07:55:01
Subject: [Veritas-bu] Weird vmd scenario
From: david.clooney at bankofamerica.com (Clooney, David)
Date: Mon, 21 Aug 2006 12:55:01 +0100
Simon
 
Symantec did try their best, various logs and traces where submitted,
NBU and OS. They presumed an OS related issue and was then informed to
get in touch with SUN. This is when we decided to increase the swap.
Clutching at straws I know but it seems to have resolved the issue.
 
Nothing has changed on the system that we are aware of and the machine
has only been up for 67 days. Reason we increased the swap is because it
had 4Gb less swap than the rest of our masters too.
 
A reboot would've more than likely resolved the problem, however this is
not always an option due to large NDMP backups still running.
 
Regards
 
Dave

________________________________

From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net] 
Sent: 21 August 2006 12:48
To: Clooney, David; veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Weird vmd scenario


Hello again Dave
Ok, well then.... I for one am puzzled!
 
Firstly (and importantly), why did Symantec not pick this up?
Second, why do you need to increase the swap? - Has something actually
changed without you knowing?
Third, would a reboot have actually solved the problem?
 
Finally, how long has the box been up for ? Maybe a reboot would clear
down the memory / swap and release it (similar to what Windows does!)

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

        -----Original Message-----
        From: Clooney, David [mailto:david.clooney at bankofamerica.com] 
        Sent: 21 August 2006 12:44
        To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] Weird vmd scenario
        
        
        
        Just doubled the swap and it seems to be working now.
         
        Regards
         
        Dave
         
         

________________________________

        From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net] 
        Sent: 21 August 2006 12:42
        To: Clooney, David; veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] Weird vmd scenario
        
        
        Dave
        Well it sounds like a process or a process part of a tree may be
down. How and why, I cannot explain, but it may be an idea to reboot and
see if it comes back?
         
        As you stated, no changes have been made; How long has the
server been online without a reboot? It does sound like another Daemon
or Service has either hung, or not properly started. In which case I
would reboot first, before doing anything else.
         
        Surprised Symantec did not ask to perform a reboot though
         
         

        Regards

        Simon Weaver
        3rd Line Technical Support
        Windows Domain Administrator 

        EADS Astrium Limited, B23AA IM (DCS)
        Anchorage Road, Portsmouth, PO3 5PU

        Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

                -----Original Message-----
                From: Clooney, David
[mailto:david.clooney at bankofamerica.com] 
                Sent: 21 August 2006 12:35
                To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
                Subject: RE: [Veritas-bu] Weird vmd scenario
                
                
                
                Simon
                 
                NO reboot as of yet as we want to get to the bottom of
it so we can avoid it happening again.
                 
                Yep all disk space is fine.
                 
                Just increased the swap too and still the problem
occurs.
                 
                Regards
                 
                Dave

________________________________

                From: WEAVER, Simon
[mailto:simon.weaver at astrium.eads.net] 
                Sent: 21 August 2006 12:28
                To: Clooney, David; veritas-bu at mailman.eng.auburn.edu
                Subject: RE: [Veritas-bu] Weird vmd scenario
                
                
                DAve
                Is there enough disk space where the images are stored?
Or where the application is installed?
                 
                Im sort of assuming a reboot was and had been carried
out ?
                 
                 

                Regards

                Simon Weaver
                3rd Line Technical Support
                Windows Domain Administrator 

                EADS Astrium Limited, B23AA IM (DCS)
                Anchorage Road, Portsmouth, PO3 5PU

                Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

                        -----Original Message-----
                        From: Clooney, David
[mailto:david.clooney at bankofamerica.com] 
                        Sent: 21 August 2006 12:22
                        To: veritas-bu at mailman.eng.auburn.edu
                        Subject: [Veritas-bu] Weird vmd scenario
                        
                        
                        
                        Hi All
                         
                        Have a weird scenario going on, master/media
server Solaris 8 
                         
                        All of a sudden with no system changes
whatsoever, we started getting error code 81's  (Media Manager volume
daemon (vmd) is not active) early this morning Initially I thought that
vmd had died however it was still chugging away although seemed to have
a resource limit on it now.
                         
                        We are in a situation where where have 5 NDMP
jobs running, as soon a manually kick off failed jobs from the evening .
another 10 would kick in and ten would fail with the above. the ten that
kick in go through and complete.
                         
                        Whilst the new ten jobs are running , if you run
a vmoprcmd on the master/media you receive the following 
                         
                        hostname:/# vmoprcmd
                        volume daemon fork failed (85)
                         
                        and the daemon log reflects the below.
                         
                        09:54:04.892 [5688] <2> process_request: passing
VxSS credentials to oprd
                        09:54:04.892 [5688] <2> start_oprd: starting
oprd, sockfd = 6, nosig = yes
                        09:54:04.893 [5688] <16> start_oprd: fork()
failed: Not enough space (12)
                        09:54:04.894 [5688] <16> listen_loop: abnormal
exit: 85
                         
                        It seems as though a resource issue somewhere
along the line, Symantec have no ideas so I'm at a loose end ..
                         
                        Has anyone come across this situation before.
                         
                        Regards
                         
                        Dave
                         
                         


                        
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Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        


        
________________________________


        Notice to recipient:
        The information in this internet e-mail and any attachments is
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Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        



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