[Veritas-bu] Status code 71 Windows 2003 Shadow Copy Components

Both the master and the client are running 6.0 MP3. I have few other
servers working ok in the same policy. I have tried "All local drives"
directive and a test policy with just the "shadow copy components"
without success. NBU has been working great with R2 except for one
client. Bpbkar logs are pointing to VSS not be accessible and I don't
see VSS writers when I run vssadmin command. Seems like an OS issue.

 

________________________________

From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net] 
Sent: Wednesday, July 26, 2006 8:29 AM
To: Sekhon Simrat S.
Cc: veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Status code 71 Windows 2003 Shadow Copy
Components

 

Hi

Do you have another Windows 2003 Server to test? If so, does that work
ok in the same policy?

 

2003 R2 is a seperate release to Win2k3, but would expect NBU to see it
as a normal server.

 

http://seer.support.veritas.com/docs/272538.htm goes into a little bit
more details (most of which I have covered).

 

Is it possible to perform a test backup using just the ALL LOCAL DRIVES
for this Server?

 

Also, when I spoke about client software, what I am saying is "ensure
your client software is at the same version level and maintenance pack
level as your master"

 

So if you run NBU 5.1 and the master runs MP2, ensure the client runs
version 5.1 and MP2 as well

 

Hope this helps

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

        -----Original Message-----
        From: Sekhon Simrat S. [mailto:SSSekhon at VASC.com] 
        Sent: 26 July 2006 13:21
        To: WEAVER, Simon
        Cc: veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] Status code 71 Windows 2003 Shadow
Copy Components

        All the clients are Windows 2003 R2 and SP1 installed. I tried
creating a new test policy and the client is still throwing 71 on Shadow
Copy Components. Is there a separate patch for VSS that is not included
in SP1?

         

        
________________________________


        From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net] 
        Sent: Wednesday, July 26, 2006 1:41 AM
        To: Sekhon Simrat S.; veritas-bu at mailman.eng.auburn.edu
        Subject: RE: [Veritas-bu] Status code 71 Windows 2003 Shadow
Copy Components

         

        Are the clients in this policy definetely Windows 2003?

        You cannot backup Windows NT 4 / Windows 2000 clients with
shadow copy as this will of course fail.

         

        If they ARE Windows 2003, then ensure the client software is
correct version running to handle shadow copy backups (including
maintenance packs).

         

        Finally, as a TEST, create a new TEST Policy for the client(s)
and try again :-)

         

        Greetings

        Regards

        Simon Weaver
        3rd Line Technical Support
        Windows Domain Administrator 

        EADS Astrium Limited, B32AA IM (DCS)
        Anchorage Road, Portsmouth, PO3 5PU

        Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

                -----Original Message-----
                From: Sekhon Simrat S. [mailto:SSSekhon at vasc.com] 
                Sent: 25 July 2006 16:21
                To: veritas-bu at mailman.eng.auburn.edu
                Subject: [Veritas-bu] Status code 71 Windows 2003 Shadow
Copy Components

                Hi! I'm getting status code 71 on Windows 2003 shadow
copy components full backup. Any ideas on this?

                This Win NT policy backs up the OS and data partitions
without any issues but throws a status code 71 for shadow copy
components. Any help would be appreciated.

                 

                Thanks,

                Simrat

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of
Astrium Limited.
Nothing in this email shall bind Astrium Limited in any contract or
obligation.

Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England

         

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of
Astrium Limited.
Nothing in this email shall bind Astrium Limited in any contract or
obligation.

Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        
-------------- next part --------------
An HTML attachment was scrubbed...
URL: 
http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20060726/40b2711b/attachment.html