Yes, that's what I meant. Sorry about the mistype. Late on Friday
evening...
> -----Original Message-----
> From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net]
> Sent: Monday, July 24, 2006 3:17 AM
> To: Brooks, Jason; veritas-bu at mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] Troubleshooting Guide Question
>
>
> Jason
> MS don't use VSP - VSP is a NetBackup / Symantec / Veritas
> snap shot provider!
>
> Did you mean the Microsoft Shadow Copy Service was disabled ??
>
> Regards
>
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator
>
> EADS Astrium Limited, B32AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
>
> Email: Simon.Weaver at Astrium-eads.net
>
>
>
> -----Original Message-----
> From: Brooks, Jason [mailto:brooksje at longwood.edu]
> Sent: 21 July 2006 21:57
> To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] Troubleshooting Guide Question
>
>
> I did some further digging in client logs, once I enabled
> them and re-ran,
> and found that it was caused by MS VSP being disabled.
> Resetting to manual
> fixed the issue.
>
> Thanks,
> jason
>
> > -----Original Message-----
> > From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net]
> > Sent: Friday, July 21, 2006 3:58 AM
> > To: Brooks, Jason; veritas-bu at mailman.eng.auburn.edu
> > Subject: RE: [Veritas-bu] Troubleshooting Guide Question
> >
> >
> > Jason
> > If it was me in this position (and it isnt!) I would enable
> > BPBKAR and BPBRM logging and where possible find out what the
> > client is doing when performing the backup!
> >
> > I do not know your network environment or your OS, but if I
> > assume the client is Windows, turn off any VSP/VSS open file
> > agents, disk I/O or any AV and retry again.
> >
> > In activity monitor, note the date / time the backup failed
> > and compare this with the BPBKAR logs to determine where the
> > cause / process is causing the problem.
> >
> > Check disk space too. Finally - ensure Network connections
> > and speeds are correct and set for the maximum throughput.
> > This is common for issues like connection reset by host or client.
> >
> > Hope its of some help
> >
> > Regards
> >
> > Simon Weaver
> > 3rd Line Technical Support
> > Windows Domain Administrator
> >
> > EADS Astrium Limited, B32AA IM (DCS)
> > Anchorage Road, Portsmouth, PO3 5PU
> >
> > Email: Simon.Weaver at Astrium-eads.net
> >
> >
> >
> > -----Original Message-----
> > From: Brooks, Jason [mailto:brooksje at longwood.edu]
> > Sent: 20 July 2006 14:29
> > To: veritas-bu at mailman.eng.auburn.edu
> > Subject: [Veritas-bu] Troubleshooting Guide Question
> >
> >
> > I've been running down all the onesy and twosey issues with
> > backups today.
> > This line in the Troubleshooting guide gives me a fit,
> > however. It states:
> >
> > For detailed troubleshooting information, create a debug log
> > directory for
> > the process that returned this status code, retry the
> > operation, and check
> > the resulting debug log.
> >
> > Here's what I'm dealing with now:
> >
> > 7/19/2006 11:11:11 PM media client Error 35692 Backup
> > socket read failed, An existing connection was forcibly
> > closed by the remote
> > host. (10054)
> >
> > The end result is a status 13. How do I determine the
> > process that returned
> > this? Dig further through the logs? Or is there a cleaner way?
> >
> > Thanks,
> > Jason
> >
> >
> > ------------
> > Jason Brooks
> > Computer Systems Engineer
> > IITS - Longwood University
> > voice - (434) 395-2916
> > fax - (434) 395-2035
> > mailto:<brooksje at longwood.edu>
> >
> > _______________________________________________
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> >
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> >
> > EADS Astrium Limited, Registered in England and Wales No. 2449259
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> >
>
> This email is for the intended addressee only.
> If you have received it in error then you must not use,
> retain, disseminate or otherwise deal with it.
> Please notify the sender by return email.
> The views of the author may not necessarily constitute the
> views of Astrium Limited.
> Nothing in this email shall bind Astrium Limited in any
> contract or obligation.
>
> Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office: Gunnels Wood Road, Stevenage,
> Hertfordshire, SG1 2AS, England
>
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