[Veritas-bu] Status 84 - 2 SAN Media Servers

Guys
Wonder if I could call on some assistance.
 
Win2k3 Master - 2 SAN MEdia Servers SSO to one HP ESL 322e HP Storage
Library.
Getting alot of Status 84 errors. Enabled BPTM logging over the weekend, and
although the backups completed all ok (re-tries set for 4), it completed on
the 2nd attempt. Both Logs seem to indicate an EOM (End of Marker perhaps).
 
 
 
Extract from BPTM as an example
03:11:17.413 [5052.2152] <2> db_byid: search for media id 0218L3
03:11:17.428 [5052.2152] <2> db_put: write media id 0218L3, offset = 38
03:11:17.428 [5052.2152] <2> db_unlock_media: offset 38 was already unlocked
03:11:17.428 [5052.2152] <2> select_media: selected media id 0218L3 for
backup[0], pthfs002(rl = 3) <----------
03:11:17.428 [5052.2152] <2> mount_open_media: Waiting for mount of media id
0218L3 (copy 1) on server pthfs002.
03:11:18.038 [5052.2152] <2> process_brm_msg: no pending message from bpbrm
03:12:04.537 [5052.2152] <2> get_tape_path: drive index 2, DOS name:
<file://\\.\Tape2> \\.\Tape2, PnP name:
<file://\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0
&120#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b>
\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0&120#{53
f5630b-b6bf-11d0-94f2-00a0c91efb8b}
03:12:04.537 [5052.2152] <2> check_serial_no: serial number match for drive
<file://\\.\Tape2> \\.\Tape2, drive index 2, drive serial number HU105241MM,
expected serial number HU105241MM
03:12:04.568 [5052.2152] <2> init_tape:  <file://\\.\Tape2> \\.\Tape2
configured with blocksize 0
03:12:04.584 [5052.2152] <2> init_tape:  <file://\\.\Tape2> \\.\Tape2 has
compression enabled
03:12:04.615 [5052.2152] <2> io_open: SCSI RESERVE
03:12:04.834 [5052.2152] <2> io_open: report_attr, fl1 0x00000029, fl2
0x00000000
03:12:04.849 [5052.2152] <2> io_open: file C:\Program
Files\VERITAS\NetBackup\db\media\tpreq/0218L3 successfully opened (mode 2)
03:12:04.849 [5052.2152] <2> get_tape_path: drive index 2, DOS name:
<file://\\.\Tape2> \\.\Tape2, PnP name:
<file://\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0
&120#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b>
\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0&120#{53
f5630b-b6bf-11d0-94f2-00a0c91efb8b}
03:12:04.849 [5052.2152] <2> write_backup: media id 0218L3 mounted on drive
index 2, drivepath  <file://\\.\Tape2> \\.\Tape2, drivename
HPULTRIUM3-SCSI2, copy 1
03:12:04.849 [5052.2152] <2> io_read_media_header: drive index 2, reading
media header, buflen = 65536, buff = 0x7fbfb8, copy 1
03:12:04.849 [5052.2152] <2> io_ioctl: command (5)MTREW 1 from (bptm.c.7413)
on drive index 2
03:12:08.302 [5052.2152] <2> io_write_media_header: drive index 2, writing
media header
03:12:08.302 [5052.2152] <2> io_ioctl: command (5)MTREW 1 from (bptm.c.8604)
on drive index 2
03:12:12.911 [5052.2152] <2> io_write_block: WriteFile() failed err = 1100
03:12:12.911 [5052.2152] <2> io_write_block: EOM encountered writing header
block
03:12:12.911 [5052.2152] <2> io_close: closing C:\Program
Files\VERITAS\NetBackup\db\media\tpreq/0218L3, from bptm.c.8553
03:12:12.911 [5052.2152] <2> nb_getsockconnected: host=pthap007
service=bpjobd address=194.35.68.198 protocol=tcp non-reserved port=13723
03:12:12.911 [5052.2152] <2> nb_bind_on_port_addr: bound to port 1299
03:12:12.911 [5052.2152] <2> logconnections: BPJOBD CONNECT FROM
194.35.68.190.1299 TO 194.35.68.198.13723
03:12:12.927 [5052.2152] <2> vauth_authentication_required:
vauth_comm.c.793: no methods for address: no authentication required
03:12:12.927 [5052.2152] <2> vauth_connector: vauth_comm.c.193: no methods
for address: no authentication required
03:12:12.927 [5052.2152] <2> job_authenticate_connection: no authentication
required
03:12:12.927 [5052.2152] <2> job_authenticate_connection: ignoring VxSS
authentication check for now...
03:12:12.927 [5052.2152] <2> job_connect: Connected to the host pthap007
contype 10 jobid <34912> socket <1676>
03:12:12.927 [5052.2152] <2> job_connect: Connected on port 1299
03:12:12.927 [5052.2152] <2> set_job_details: Sending Tfile jobid (34912) 
03:12:12.927 [5052.2152] <2> set_job_details: LOG 1153015932 16 bptm 5052
write error on media id 0218L3, drive index 2, EOM returned when writing
media header
 
03:12:12.927 [5052.2152] <2> set_job_details: Done 
03:12:13.083 [5052.2152] <2> job_monitoring_exex: ACK disconnect
03:12:13.083 [5052.2152] <2> job_disconnect: Disconnected
03:12:13.083 [5052.2152] <2> nb_getsockconnected: host=pthap007
service=bpdbm address=194.35.68.198 protocol=tcp non-reserved port=13721
03:12:13.083 [5052.2152] <2> nb_bind_on_port_addr: bound to port 1300
03:12:13.083 [5052.2152] <2> logconnections: BPDBM CONNECT FROM
194.35.68.190.1300 TO 194.35.68.198.13721
03:12:13.083 [5052.2152] <2> vauth_authentication_required:
vauth_comm.c.793: no methods for address: no authentication required
03:12:13.083 [5052.2152] <2> vauth_connector: vauth_comm.c.193: no methods
for address: no authentication required
03:12:13.083 [5052.2152] <2> check_authentication: no authentication
required
03:12:13.099 [5052.2152] <2> vnet_check_vxss_client_magic_with_info:
vnet_vxss_helper.c.775: Ignoring VxSS authentication: 2 0x00000002
03:12:13.099 [5052.2152] <2> vnet_check_vxss_client_magic_with_info:
vnet_vxss_helper.c.931: Not using VxSS authentication: 2 0x00000002
03:12:13.880 [5052.2152] <16> io_write_media_header: write error on media id
0218L3, drive index 2, EOM returned when writing media header
03:12:13.880 [5052.2152] <2> log_media_error: successfully wrote to error
file - 07/16/06 03:12:13 0218L3 2 WRITE_ERROR
03:12:13.880 [5052.2152] <2> check_error_history: called from bptm line
19402, EXIT_Status = 84
03:12:13.880 [5052.2152] <2> check_error_history: drive index = 2, media id
= 0218L3, time = 07/16/06 03:12:13, both_match = 0, media_match = 0,
drive_match = 0
03:12:13.880 [5052.2152] <2> tpunmount: Check_for_waiting = 0,
No_tpunmount_after_restore = 0, Media_Unmount_Delay = 0, MediaOffset = 38
03:12:13.880 [5052.2152] <2> tpunmount: tpunmount'ing C:\Program
Files\VERITAS\NetBackup\db\media\tpreq/0218L3
03:12:13.880 [5052.2152] <2> get_tape_path: drive index 2, DOS name:
<file://\\.\Tape2> \\.\Tape2, PnP name:
<file://\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0
&120#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b>
\\?\scsi#sequential&ven_hp&prod_ultrium_3-scsi&rev_l26w#4&2b40ae32&0&120#{53
f5630b-b6bf-11d0-94f2-00a0c91efb8b}
03:12:13.896 [5052.2152] <2> check_serial_no: serial number match for drive
<file://\\.\Tape2> \\.\Tape2, drive index 2, drive serial number HU105241MM,
expected serial number HU105241MM
03:12:16.536 [5052.2152] <2> init_tape:  <file://\\.\Tape2> \\.\Tape2
configured with blocksize 0
03:12:16.552 [5052.2152] <2> init_tape:  <file://\\.\Tape2> \\.\Tape2 has
compression enabled
03:12:16.552 [5052.2152] <2> TpUnmountWrapper: SCSI RELEASE
03:12:16.755 [5052.2152] <2> send_brm_msg: ERROR 84
03:12:30.755 [5052.2152] <2> mpx_terminate_exit: EXITING with status 84
03:12:30.755 [5052.2152] <2> cleanup: Detached from BPBRM shared memory
 
Wonder if anyone can share some advice on this. I can take the tapes out of
the robot to rule out media - the tape is back in scratch.
 
Thanks
 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email:  <mailto:Simon.Weaver at Astrium-eads.net> Simon.Weaver at 
Astrium-eads.net

 


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