Veritas-bu

[Veritas-bu] Frustration Growing...

2006-07-11 10:56:12
Subject: [Veritas-bu] Frustration Growing...
From: Len.Boyle at sas.com (Len Boyle)
Date: Tue, 11 Jul 2006 10:56:12 -0400
Hello Jonathan, 
 
Please look at this url for netbackup support for os levels using version 5.1
 
If I read this correctly you should be able to download and apply a 5.1 patch 
to support x86 solaris, with a "readme" or limits on the support. 
 
http://ftp.support.veritas.com/pub/support/products/NetBackup_Enterprise_Server/263839.pdf

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces 
at mailman.eng.auburn.edu] On Behalf Of Martin, Jonathan (Contractor)
Sent: Tuesday, July 11, 2006 10:31 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Frustration Growing...


Here is my dilemma.
 
We're a NBU 5.1 shop.  We're not under maintenance, so upgrading to NBU 6.0 is 
out of the question.  We recently added a Solaris 10 X86 client to the network 
which I now have to backup.  Unfortunately, this is out first Solaris 10 X86 
client, so I don't have the correct client software.  I called our reseller who 
told me they don't sell 5.1 anymore, but did offer me a 6.0 trial key.  Then I 
called Symantec who told me to buy the 6.0 license, then call the North America 
customer service center, who would downgrade the license key to 5.1 for me.  
Ok, that's all fine and dandy, but WHERE IS THE CD WITH THE CLIENT SOFTWARE?!  
No one gives a flip about the license keys, I need the software, which 
"Symantec doesn't sell anymore."  Any ideas?  My reseller is clueless (as 
usual) and now Symantec seems to be confused.
 
1 - Does the current Solaris client work on X86 (I'm sure the answer is no, but 
I'll ask anyway.)
2 - Does the 6.0 Client include the 5.1 client?
3 - Does anyone have a tar they can send me with the Solaris 10 X86 client?
 
-Jonathan
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