Hi
Not familiar with Unix, but got a Robotic Library that recently had 2 new
tape drives installed and I configured using the NBU Device Wizard.
NBU sees the devices all ok - set the storage unit for 2 drives and kicked
off a full backup.
Enabled BPTM Logging. I keep getting status 84 and the output of the log
shows.....
13:52:58.283 [4026] <2> io_ioctl: command (0)MTWEOF 0 from (overwrite.c.434)
on drive index 1
13:52:58.369 [4026] <2> io_ioctl: MTWEOF failed during error recovery, I/O
error
13:52:58.369 [4026] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 4
13:53:01.383 [27828] <2> io_ioctl: command (0)MTWEOF 0 from
(overwrite.c.434) on drive index 0
13:53:01.384 [27828] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
13:53:01.384 [27828] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 4
13:53:08.003 [7704] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
13:53:08.003 [7704] <2> bptm: EXITING with status 0 <----------
13:55:58.373 [4026] <2> io_ioctl: command (0)MTWEOF 0 from (overwrite.c.434)
on drive index 1
13:55:58.374 [4026] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
13:55:58.374 [4026] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 3
13:56:01.393 [27828] <2> io_ioctl: command (0)MTWEOF 0 from
(overwrite.c.434) on drive index 0
13:56:01.393 [27828] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
13:56:01.393 [27828] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 3
13:57:49.400 [7856] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
13:57:49.400 [7856] <2> bptm: EXITING with status 0 <----------
13:57:49.549 [7859] <2> bptm: INITIATING (VERBOSE = 3): -delete_expired
13:57:49.550 [7859] <2> bptm: EXITING with status 0 <----------
13:58:07.812 [7868] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
13:58:07.812 [7868] <2> bptm: EXITING with status 0 <----------
13:58:58.384 [4026] <2> io_ioctl: command (0)MTWEOF 0 from (overwrite.c.434)
on drive index 1
13:58:58.384 [4026] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
13:58:58.384 [4026] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 2
13:59:01.403 [27828] <2> io_ioctl: command (0)MTWEOF 0 from
(overwrite.c.434) on drive index 0
13:59:01.403 [27828] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
13:59:01.403 [27828] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 2
14:01:58.393 [4026] <2> io_ioctl: command (0)MTWEOF 0 from (overwrite.c.434)
on drive index 1
14:01:58.393 [4026] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
14:01:58.393 [4026] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 1
14:02:01.413 [27828] <2> io_ioctl: command (0)MTWEOF 0 from
(overwrite.c.434) on drive index 0
14:02:01.413 [27828] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
14:02:01.413 [27828] <2> tape_error_rec: attempting error recovery, delay 3
minutes before next attempt, tries left = 1
14:02:49.216 [8061] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
14:02:49.216 [8061] <2> bptm: EXITING with status 0 <----------
14:02:49.386 [8064] <2> bptm: INITIATING (VERBOSE = 3): -delete_expired
14:02:49.387 [8064] <2> bptm: EXITING with status 0 <----------
14:03:09.092 [8073] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
14:03:09.093 [8073] <2> bptm: EXITING with status 0 <----------
14:04:58.403 [4026] <2> io_ioctl: command (0)MTWEOF 0 from (overwrite.c.434)
on drive index 1
14:04:58.403 [4026] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
14:04:58.416 [4026] <16> write_data: cannot write image to media id P603L2,
drive index 1, I/O error
14:04:58.416 [4026] <2> rewind_after_error: rewinding after EIO error
14:05:01.423 [27828] <2> io_ioctl: command (0)MTWEOF 0 from
(overwrite.c.434) on drive index 0
14:05:01.423 [27828] <2> io_ioctl: MTWEOF failed during error recovery,
Permission denied
14:05:01.439 [27828] <16> write_data: cannot write image to media id 3680L1,
drive index 0, I/O error
14:05:01.439 [27828] <2> rewind_after_error: rewinding after EIO error
14:07:49.402 [8224] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
14:07:49.402 [8224] <2> bptm: EXITING with status 0 <----------
14:07:49.560 [8227] <2> bptm: INITIATING (VERBOSE = 3): -delete_expired
14:07:49.561 [8227] <2> bptm: EXITING with status 0 <----------
14:08:08.812 [8236] <2> bptm: INITIATING (VERBOSE = 3): -count -cmd -rt 8
-rn 0 -stunit ehpsrv01-hcart-robot-tld-0 -den 6 -mt 2 -masterversion 450000
14:08:08.813 [8236] <2> bptm: EXITING with status 0 <----------
14:09:58.713 [4026] <2> rewind_after_error: tried 30 time(s) to perform
rewind
14:09:58.731 [4026] <2> log_media_error: successfully wrote to error file -
07/05/06 14:09:58 P603L2 1 WRITE_ERROR
14:09:58.731 [4026] <2> check_error_history: called from bptm line 14466,
EXIT_Status = 84
14:09:58.762 [4026] <2> check_error_history: drive index = 1, media id =
P603L2, time = 07/05/06 14:09:58, both_match = 1, media_match = 0,
drive_match = 1
14:09:58.762 [4026] <2> io_close: closing
/usr/openv/netbackup/db/media/tpreq/P603L2, from bptm.c.12711
14:10:01.733 [27828] <2> rewind_after_error: tried 30 time(s) to perform
rewind
14:10:01.748 [27828] <2> log_media_error: successfully wrote to error file -
07/05/06 14:10:01 3680L1 0 WRITE_ERROR
14:10:01.748 [27828] <2> check_error_history: called from bptm line 14466,
EXIT_Status = 84
14:10:01.771 [27828] <2> check_error_history: drive index = 0, media id =
3680L1, time = 07/05/06 14:10:01, both_match = 1, media_match = 0,
drive_match = 1
14:10:01.771 [27828] <2> io_close: closing
/usr/openv/netbackup/db/media/tpreq/3680L1, from bptm.c.12711
14:10:02.236 [4026] <2> tpunmount: tpunmount'ing
/usr/openv/netbackup/db/media/tpreq/P603L2
14:10:02.291 [4026] <2> TpUnmountWrapper: SCSI RELEASE
14:10:02.478 [4026] <8> check_error_history: DOWN'ing drive index 1, it has
had at least 3 errors in last 12 hour(s)
14:10:02.488 [4026] <2> bptm: EXITING with status 84 <----------
14:10:05.229 [27828] <2> tpunmount: tpunmount'ing
/usr/openv/netbackup/db/media/tpreq/3680L1
14:10:05.282 [27828] <2> TpUnmountWrapper: SCSI RELEASE
14:10:05.447 [27828] <8> check_error_history: DOWN'ing drive index 0, it has
had at least 3 errors in last 12 hour(s)
14:10:05.456 [27828] <2> bptm: EXITING with status 84 <----------
I have the PDF for Status 84 errors, and tried these steps, but still fail.
As these drives are replacements, I am wondering if the errors seen above
have any reflection on this. Importantly, I am unsure why it keeps downing
the drives and what MTWEOF is - something to do with end of file!
Any advice is really appreciated or pointers is appreciated. Also, does Unix
HPUX need drivers just like Windows??
Thank you
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: <mailto:Simon.Weaver at Astrium-eads.net> Simon.Weaver at
Astrium-eads.net
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