Thanks - I have a support call into them but have yet to speak to
anyone.

 

Greg Pero

NetSys Systems Engineer Senior

Downey Savings

(949) 509-4488 - office

7142003420 at vtext.com - pager/text message

(714) 200-3420 - cell

gpero at downeysavings.com

________________________________

From: Johnny Oestergaard [mailto:joe at joe.dk] 
Sent: Wednesday, June 07, 2006 8:31 PM
To: Pero, Greg
Cc: veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Inventory failed: unable to open robotic path
(201)

 

The error "inventory failed: unable to open robotic path" is very
generic in that it basicly can be anything. 

 

First thing I would try is to update the driver for the library from the
vendor. And after that try to check if Veritas has a driver for your
library.

 

/johnny

 

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Pero,
Greg
Sent: 7. juni 2006 22:40
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Inventory failed: unable to open robotic path
(201)

 

I have a single W3k server as the master connected via Adaptec 39160
SCSI adapter to a Qualstar 46120 Robotic tape library.  If the server
reboots for whatever reason - it appears Netbackup loses the path to the
Robot.  The OS itself appears to be fine - the Robot, tape drives and
scsi adapters all appear in Device Manager.  When I run  "Configure
Storage Devices" in Netbackup - it recognizes the tape drives (as
stand-alone) but not the Robot itself.  If I go into Device Manager and
blow away the tape drives and Robot and reboot - Netbackup will then see
the robot when I run "Configure Storage Devices".  I assume this is
related to the SCSI path changing and Netbackup not being able to handle
it.  If I run "tpconfig - l" it reports 6 tape drives with a status of
"up" and it reports the tape library with a status of "-".  Is there a
work around for this - or any way to configure it so that the SCSI path
does not change? 

 

Thanks,

 

Greg

 

Greg Pero

NetSys Systems Engineer Senior

Downey Savings

(949) 509-4488 - office

7142003420 at vtext.com - pager/text message

(714) 200-3420 - cell

gpero at downeysavings.com

 

 

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