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That sounds to me like it thinks the tape is mounted somewhere=2E=0D=0A =0D=
=0ACan you run robtest and query the drives to see what is mounted?=0D=0A =
=0D=0A~Kate=0D=0A =0D=0A-----Original Message-----=0D=0AFrom: veritas-bu-ad=
min@mailman=2Eeng=2Eauburn=2Eedu=0D=0A[mailto:veritas-bu-admin@mailman=2Een=
g=2Eauburn=2Eedu] On Behalf Of Mansell,=0D=0ARichard=0D=0ASent: Wednesday, =
April 05, 2006 7:37 PM=0D=0ATo: veritas-bu@mailman=2Eeng=2Eauburn=2Eedu=0D=
=0ASubject: [Veritas-bu] Media in use=0D=0A=0D=0A=0D=0AHi=0D=0A =0D=0AWe ar=
e in the process of implementing a brand new installation of=0D=0ANetBackup=
6=2E0 MP2 (Windows based) and I seem to be having problems with=0D=0Asome =
of the media=2E =0D=0A =0D=0AI have 5 tapes that report that they are in us=
e even though they are=0D=0Asitting quietly in slots the library=2E If I tr=
y and use bpexpdate or=0D=0Avmchange/vmdelete I get a tape in use message:-=
=0D=0A =0D=0AC:\temp>bpexpdate -m 9014L3 -d 0 -force=0D=0Arequested media i=
d is in use, cannot process request=0D=0A =0D=0Aand=0D=0A =0D=0AC:\temp>vmd=
elete -m 9014L3=0D=0Athe media is allocated for use (199)=0D=0A =0D=0A =0D=
=0AWhat does 'in use' actually mean? Does NB think that there are still=0D=
=0Aimages on the tapes (there aren't) or does it think it is physically in=
=0D=0Aa drive somewhere? =0D=0A =0D=0A =0D=0AAlso if I try and do a 'bpmedi=
alist -mcontents -m 9014L3 -L' the session=0D=0Adetail shows:-=0D=0A =0D=0A=
6/04/2006 11:25:28 a=2Em=2E - started process bptm (2144)=0D=0A6/04/2006 11=
:25:27 a=2Em=2E - begin Media Contents=0D=0A6/04/2006 11:25:28 a=2Em=2E - r=
equesting resource 9014L3=0D=0A6/04/2006 11:25:28 a=2Em=2E - awaiting resou=
rce 9014L3 Reason: Media is in=0D=0Ause=2E, Media Server: N/A, Robot Number=
: 0, Robot Type: NONE, Media ID:=0D=0A9014L3, Drive Name: N/A, Volume Pool:=
N/A, Storage Unit: N/A, Drive Scan=0D=0AHost: N/A=0D=0A =0D=0A =0D=0ANB ap=
pears to be automatically trying to expire the tape too as these=0D=0Aentri=
es are in the log:-=0D=0A =0D=0A5/04/2006 2:09:02 p=2Em=2E ccobkp04 Error =
0 Media Device Media Manager=0D=0Aerror 97, rule does not exist in rule dat=
abase, host =3D ccobkp04=0D=0A5/04/2006 2:09:02 p=2Em=2E ccobkp04 Error 0 =
Media Device Media Manager=0D=0Acould not deassign media id 9014L3, retaini=
ng it in NetBackup database=0D=0A5/04/2006 2:09:02 p=2Em=2E ccobkp04 bpexpd=
ate Error 0 General Could not=0D=0Adeassign media-id 9014L3, host ccobkp04=
=2Eccity=2Ebiz: could not deassign=0D=0Amedia due to Media Manager error (1=
77)=0D=0A=0D=0A =0D=0AIs there any way of changing the status of the tapes?=
=0D=0A =0D=0A =0D=0A =0D=0ARegards=0D=0A =0D=0ARichard=0D=0A=0D=0A=0D=0A***=
*******************************************************************=0D=0ATh=
is electronic email and any files transmitted with it are intended =0D=0Aso=
lely for the use of the individual or entity to whom they are=0D=0Aaddresse=
d=2E =0D=0A=0D=0AThe views expressed in this message are those of the indiv=
idual =0D=0Asender and may not necessarily reflect the views of the Christc=
hurch=0D=0ACity Council=2E=0D=0A=0D=0AIf you are not the correct recipient =
of this email please advise the=0D=0Asender and delete=2E=0D=0A=0D=0AChrist=
church City Council=0D=0Ahttp://www=2Eccc=2Egovt=2Enz=0D=0A****************=
******************************************************=0D=0A=0D=0A=0D=0A=0D=
=0A=0D=0A-----------------------------------------=0D=0AThis e-mail may con=
tain confidential or privileged information=2E If=0D=0Ayou=0D=0Athink you =
have received this e-mail in error, please advise the=0D=0Asender by=0D=0Ar=
eply e-mail and then delete this e-mail immediately=2E Thank you=2E=0D=0AA=
etna=0D=0A
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{margin-left:3=2E0pt;}=0D=0A</style>=0D=0A<![endi=
f]><!--[if gte mso 9]><xml>=0D=0A <o:shapedefaults v:ext=3D"edit" spidmax=
=3D"1026" />=0D=0A</xml><![endif]--><!--[if gte mso 9]><xml>=0D=0A <o:shape=
layout v:ext=3D"edit">=0D=0A <o:idmap v:ext=3D"edit" data=3D"1" />=0D=0A <=
/o:shapelayout></xml><![endif]--></HEAD>=0D=0A<BODY lang=3DEN-US style=3D"M=
ARGIN: 3pt 3pt 0=2E75pt" vLink=3Dpurple link=3Dblue>=0D=0A<DIV><SPAN class=
=3D114244113-06042006><FONT face=3DGeorgia color=3D#0000ff size=3D2>That =
=0D=0Asounds to me like it thinks the tape is mounted somewhere=2E</FONT></=
SPAN></DIV>=0D=0A<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorgia=
color=3D#0000ff =0D=0Asize=3D2></FONT></SPAN> </DIV>=0D=0A<DIV><SPAN =
class=3D114244113-06042006><FONT face=3DGeorgia color=3D#0000ff size=3D2>Ca=
n =0D=0Ayou run robtest and query the drives to see what is mounted?</FONT>=
</SPAN></DIV>=0D=0A<DIV><SPAN class=3D114244113-06042006><FONT face=3DGeorg=
ia color=3D#0000ff =0D=0Asize=3D2></FONT></SPAN> </DIV>=0D=0A<DIV><SPA=
N class=3D114244113-06042006><FONT face=3DGeorgia color=3D#0000ff =0D=0Asiz=
e=3D2>~Kate</FONT></SPAN></DIV>=0D=0A<DIV><SPAN class=3D114244113-06042006>=
</SPAN> </DIV>=0D=0A<DIV></DIV>=0D=0A<DIV><FONT face=3DTahoma size=3D2=
>-----Original Message-----<BR><B>From:</B> =0D=0Averitas-bu-admin@mailman=
=2Eeng=2Eauburn=2Eedu =0D=0A[mailto:veritas-bu-admin@mailman=2Eeng=2Eauburn=
=2Eedu] <B>On Behalf Of </B>Mansell, =0D=0ARichard<BR><B>Sent:</B> Wednesda=
y, April 05, 2006 7:37 PM<BR><B>To:</B> =0D=0Averitas-bu@mailman=2Eeng=2Eau=
burn=2Eedu<BR><B>Subject:</B> [Veritas-bu] Media in =0D=0Ause<BR><BR></DIV>=
</FONT>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10=
pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>Hi</SP=
AN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=
=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D42008052=
3-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dlef=
t><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=
=0Aclass=3D420080523-05042006>We are in the process of implementing a brand=
new =0D=0Ainstallation of NetBackup 6=2E0 MP2 (Windows based) and I seem t=
o be having =0D=0Aproblems with some of the media=2E </SPAN></o:p></SPAN></=
DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt;=
FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></=
o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=
=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D42008052=
3-05042006>I have 5 tapes that report that they are in use even =0D=0Athoug=
h they are sitting quietly in slots the library=2E If I try and use bpexpda=
te =0D=0Aor vmchange/vmdelete I get a tape in =0D=0Ause message:-</SPA=
N></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D=
"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-0=
5042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><=
SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0A=
class=3D420080523-05042006><STRONG>C:\temp>bpexpdate -m 9014L3 -d 0 =0D=
=0A-force<BR>requested media id is in use, cannot process =0D=0Arequest</ST=
RONG></SPAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=
=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D=
420080523-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr ali=
gn=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><=
SPAN =0D=0Aclass=3D420080523-05042006>and</SPAN></o:p></SPAN></DIV>=0D=0A<D=
IV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY=
: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN>&=
nbsp;</DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE=
: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006><S=
TRONG>C:\temp>vmdelete -m 9014L3<BR>the media is =0D=0Aallocated for use=
(199)</STRONG></SPAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft>=
<SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=
=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV di=
r=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tah=
oma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN> =
</DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10p=
t; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>=0D=0A<=
DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMIL=
Y: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>What does 'in use' a=
ctually mean? Does NB think that =0D=0Athere are still images on the tapes =
(there aren't) or does it think it is =0D=0Aphysically in a drive somewhere=
? </SPAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0As=
tyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D4200=
80523-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=
=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SP=
AN =0D=0Aclass=3D420080523-05042006><FONT face=3DArial =0D=0Acolor=3D#0000f=
f></FONT></SPAN></o:p></SPAN> </DIV></SPAN></o:p></SPAN></DIV>=0D=0A<D=
IV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY=
: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>Also if I try and do =
a 'bpmedialist -mcontents -m =0D=0A9014L3 -L' the session detail shows:-</S=
PAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=
=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D42008052=
3-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dlef=
t><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=
=0Aclass=3D420080523-05042006><STRONG>6/04/2006 11:25:28 a=2Em=2E - started=
process bptm =0D=0A(2144)<BR>6/04/2006 11:25:27 a=2Em=2E - begin Media Con=
tents<BR>6/04/2006 11:25:28 =0D=0Aa=2Em=2E - requesting resource 9014L3<BR>=
6/04/2006 11:25:28 a=2Em=2E - awaiting resource =0D=0A9014L3 Reason: Media =
is in use=2E, Media Server: N/A, Robot Number: 0, Robot Type: =0D=0ANONE, M=
edia ID: 9014L3, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, =0D=
=0ADrive Scan Host: N/A</STRONG></SPAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3D=
ltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"=
><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN> </DI=
V>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; F=
ONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:=
p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D=
"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-0=
5042006>NB appears to be automatically trying to expire the =0D=0Atape too =
as these entries are in the log:-</SPAN></o:p></SPAN></DIV>=0D=0A<DIV =
dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: T=
ahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN>&nbs=
p;</DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 1=
0pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006><FONT=
face=3DArial color=3D#0000ff>5/04/2006 2:09:02 =0D=0Ap=2Em=2E cc=
obkp04 Error 0 Media Device Media Manager =0D=0Ae=
rror 97, rule does not exist in rule database, host =3D =0D=0Accobkp04<BR>5=
/04/2006 2:09:02 =0D=0Ap=2Em=2E ccobkp04 Error 0&=
nbsp;Media Device Media Manager =0D=0Acould not deassign media id 9014=
L3, retaining it in NetBackup =0D=0Adatabase<BR></FONT><FONT face=3DArial c=
olor=3D#0000ff>5/04/2006 2:09:02 =0D=0Ap=2Em=2E ccobkp04 bpe=
xpdate Error 0 General Could not =0D=0Adeassign media-i=
d 9014L3, host ccobkp04=2Eccity=2Ebiz: could not deassign media due =0D=0At=
o Media Manager error (177)<BR></FONT></SPAN></o:p></SPAN></DIV>=0D=0A<DIV =
dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: T=
ahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>=0D=0A<DIV dir=3Dltr ali=
gn=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><=
SPAN =0D=0Aclass=3D420080523-05042006><FONT face=3DArial =0D=0Acolor=3D#000=
0ff></FONT></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=3Dlef=
t><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=
=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN>Is there any way of chang=
ing the =0D=0Astatus of the tape<SPAN class=3D420080523-05042006>s</SPAN>?<=
/DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff><=
/FONT> </DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><FONT face=3DArial =0D=
=0Acolor=3D#0000ff></FONT></SPAN></o:p></SPAN> </DIV></DIV>=0D=0A<DIV =
dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: T=
ahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006></SPAN></o:p></SPAN>&nbs=
p;</DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 1=
0pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D420080523-05042006>Regar=
ds</SPAN></o:p></SPAN></DIV>=0D=0A<DIV dir=3Dltr align=3Dleft><SPAN =0D=0As=
tyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SPAN =0D=0Aclass=3D4200=
80523-05042006></SPAN></o:p></SPAN> </DIV>=0D=0A<DIV dir=3Dltr align=
=3Dleft><SPAN =0D=0Astyle=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><o:p><SP=
AN =0D=0Aclass=3D420080523-05042006>Richard</SPAN></o:p></SPAN></DIV><FONT =
=0D=0Asize=3D3><BR><BR>****************************************************=
******************<BR>This =0D=0Aelectronic email and any files transmitted=
with it are intended <BR>solely for =0D=0Athe use of the individual or ent=
ity to whom they are addressed=2E <BR><BR>The =0D=0Aviews expressed in this=
message are those of the individual <BR>sender and may =0D=0Anot necessari=
ly reflect the views of the Christchurch<BR>City Council=2E<BR><BR>If =0D=
=0Ayou are not the correct recipient of this email please advise the<BR>sen=
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