Veritas-bu

[Veritas-bu] Unable to SCSI unload drive

2006-02-28 11:07:55
Subject: [Veritas-bu] Unable to SCSI unload drive
From: cheryl.king AT intrado DOT com (King, Cheryl)
Date: Tue, 28 Feb 2006 09:07:55 -0700
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I get these a lot.  One thing I found that caused it was, our Linux
media server was set to only use 4 drives concurrently and all other
media servers were set to 8 (total # of drives).  One day something
happened in the fiber network (I think) and the Linux Media server
became the SCAN_HOST on all the drives (vmdareq -display).  Four of the
drives got the Unable to SCSI unload drive and went down. =20

=20

Sometimes it's caused by a popped leader (SDLT tapes).  If the tapes
show they are loading and not loaded it might be a bad tape.  If the
tapes are loaded usually resetting the drive from the Windows admin
console will unload the tape.  It could also be a problem on the drive
if it happens on the same drive a lot.

=20

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Paul Esson
Sent: Tuesday, February 28, 2006 5:06 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Unable to SCSI unload drive

=20

Folks,

=20

Has anyone seen this message before?  This is from a Red Hat 7.x Media
Server with FC LTO-2 drives attached via Brocade 3800 switches and
QLA2340 HBAs.

=20

Feb 23 00:26:04 abzlxre1 tldd[1282]: TLD(0) drive 15 (device 0) is being
DOWNED, status: Unable to SCSI unload drive

Feb 23 00:26:04 abzlxre1 tldd[1282]: Check integrity of the drive, drive
path, and media

=20

The installation is a v5.1 MP3 set-up with a W2K3 Master Server and a
number of W2K and W2K3 Media Servers.  The Linux Media Server has
exclusive use of two LTO drives but is running NBU v4.5.  I can't find a
decent hit on the Veritas site or generally and wondered if anyone on
the list had been here before?

=20

Regards,

Paul Esson=20
Redstor Limited=20

Direct:          +44 (0) 1224 595381=20
Mobile:         +44 (0) 7766 906514=20
E-Mail:         paul.esson AT redstor DOT com=20
Web:            www.redstor.com=20

REDSTOR LIMITED=20
Torridon House=20
73-75 Regent Quay=20
Aberdeen=20
UK=20
AB11 5AR=20

Disclaimer:=20
The information included in this e-mail is of a confidential nature and
is intended only for the addressee.  If you are not the intended
addressee, any disclosure, copying or distribution by you is prohibited
and may be unlawful.  Disclosure to any party other than the addressee,
whether inadvertent or otherwise is not intended to waive privilege or
confidentiality.

=20


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I get these a lot.&nbsp; One thing =
I found
that caused it was, our Linux media server was set to only use 4 drives
concurrently and all other media servers were set to 8 (total # of
drives).&nbsp; One day something happened in the fiber network (I think) =
and
the Linux Media server became the SCAN_HOST on all the drives (vmdareq =
-display).&nbsp;
Four of the drives got the Unable to SCSI unload drive and went =
down.&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Sometimes it&#8217;s caused by a =
popped
leader (SDLT tapes).&nbsp; If the tapes show they are loading and not =
loaded it
might be a bad tape. &nbsp;If the tapes are loaded usually resetting the =
drive
from the Windows admin console will unload the tape.&nbsp; It could also =
be a
problem on the drive if it happens on the same drive a =
lot.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
color=3Dblack face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;font-family:
"Times New Roman";color:windowtext'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 color=3Dblack face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight=
:bold'>From:</span></font></b><font
size=3D2 color=3Dblack face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;
color:windowtext'> veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Paul Esson<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, February =
28, 2006
5:06 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
Unable to
SCSI unload drive</span></font><font size=3D3 color=3Dblack =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt;font-family:"Times New =
Roman";color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3D"#666666" face=3D"Frutiger =
55 Roman"><span
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'>Folks,<o:p>=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'><o:p>&nbsp;=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'>Has anyone =
seen
this message before?&nbsp; This is from a Red Hat 7.x Media Server with =
FC
LTO-2 drives attached via Brocade 3800 switches and QLA2340 =
HBAs.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'><o:p>&nbsp;=
</o:p></span></font></p>

<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
color=3Dblack
face=3D"Courier New"><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:"Courier New";
color:windowtext'>Feb 23 00:26:04 abzlxre1 tldd[1282]: TLD(0) drive 15 =
(device 0)
is being DOWNED, status: Unable to SCSI unload =
drive<o:p></o:p></span></font></p>

<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
color=3Dblack
face=3D"Courier New"><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:"Courier New";
color:windowtext'>Feb 23 00:26:04 abzlxre1 tldd[1282]: Check integrity =
of the
drive, drive path, and media<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'><o:p>&nbsp;=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'>The =
installation is
a v5.1 MP3 set-up with a W2K3 Master Server and a number of W2K and W2K3 =
Media
Servers.&nbsp; The Linux Media Server has exclusive use of two LTO =
drives but
is running NBU v4.5.&nbsp; I can&#8217;t find a decent hit on the =
Veritas site
or generally and wondered if anyone on the list had been here =
before?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'><o:p>&nbsp;=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:windowtext'>Regards,<o:=
p></o:p></span></font></p>

<p><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;color:blue'>Paul Esson</span></font><span =
lang=3DEN-GB> <br>
</span><u><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Redstor =
Limited</span></font></u><span
lang=3DEN-GB> <o:p></o:p></span></p>

<p><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;color:blue'>Direct:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;+44
(0) 1224 595381</span></font><span lang=3DEN-GB> <br>
</span><st1:place w:st=3D"on"><st1:City w:st=3D"on"><font size=3D2 =
color=3Dblue
  face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:Arial;
  color:blue'>Mobile</span></font></st1:City></st1:place><font size=3D2
color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:
Arial;color:blue'>:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; +44 =
(0)
7766 906514</span></font><span lang=3DEN-GB> <br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>E-Mail:
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; paul.esson AT redstor DOT com =
</span></font><span
lang=3DEN-GB><br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Web:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
www.redstor.com</span></font><span lang=3DEN-GB> <o:p></o:p></span></p>

<p><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;color:blue'>REDSTOR LIMITED </span></font><span =
lang=3DEN-GB><br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Torridon House</span></font><span
lang=3DEN-GB> <br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>73-75 Regent =
Quay</span></font><span
lang=3DEN-GB> <br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Aberdeen</span></font><span =
lang=3DEN-GB> <br>
</span><st1:place w:st=3D"on"><st1:country-region w:st=3D"on"><font =
size=3D2
  color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:
  =
Arial;color:blue'>UK</span></font></st1:country-region></st1:place><span
lang=3DEN-GB> <br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>AB11 5AR</span></font><span =
lang=3DEN-GB> <o:p></o:p></span></p>

<p><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;color:blue'>Disclaimer:</span></font><span =
lang=3DEN-GB> <br>
</span><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>The information included in this =
e-mail is
of a confidential nature and is intended only for the addressee.&nbsp; =
If you
are not the intended addressee, any disclosure, copying or distribution =
by you
is prohibited and may be unlawful.&nbsp; Disclosure to any party other =
than the
addressee, whether inadvertent or otherwise is not intended to waive =
privilege
or confidentiality.</span></font><span =
lang=3DEN-GB><o:p></o:p></span></p>

<p class=3DMsoNormal><font size=3D2 color=3D"#666666" face=3D"Frutiger =
55 Roman"><span
lang=3DEN-GB =
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

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