Veritas-bu

[Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3

2006-02-08 05:39:13
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3
From: bobbyrjw AT bellsouth DOT net (Bobby Williams)
Date: Wed, 8 Feb 2006 05:39:13 -0500
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You are going to have to change the drive type of one of the LTO3 tapes to
LTO2.  It is Backward compatible to read the tape, however, NB won't load
the tape into a drive that is not of the same type.
 
The image has the tape type.  Make sure that NB sees the tape media as the
correct type.  By looking at your tape names, you may even have LTO1 media.
 
You can do a bpimagelist -L -backupid "your backup job id" and it will show
you what media type the image says it is on.
 



Bobby Williams 
2205 Peterson Drive 
Chattanooga, Tennessee  37421 
423-296-8200 

 

  _____  

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, 
Simon
Sent: Wednesday, February 08, 2006 4:36 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Restore Failed Status 5 - NBU 5.1 MP2 Master Win2k3


Guys
Wonder if you can help - trying to perform a restore from a month end backup
from 6th Nov 05.
 
Trouble is, in December, the Tape Library that was in use blew up and has
now been replaced by a fancy new HP EVL Library using LTO3. The previos
Library was LTO2
 
Using the BA and Restore tool, Netbackup sees the images and knows about the
tapes. I loaded the tapes into the library, verified they are there and
kicked off the restore. The following is logged in activity
monitor..........
 
08/02/2006 09:00:56 - begin Restore
08/02/2006 09:00:56 - 1 images required
08/02/2006 09:00:56 - media 1278L1 required
08/02/2006 09:00:56 - media 1104L1 required
08/02/2006 09:00:56 - media 1286L1 required
08/02/2006 09:01:29 - restoring image 194.11.11.201_1131245815
08/02/2006 09:01:31 - started process bptm (3480)
08/02/2006 09:01:31 - mounting 1286L1
08/02/2006 09:01:31 - connecting
08/02/2006 09:01:31 - Error bptm(pid=3480) error requesting media, TpErrno =
Requested number of drives are not configured
08/02/2006 09:01:31 - Error bptm(pid=2924) The following files/folders were
not restored:
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF -
/K/Home_6/r/RICHAR_P/tesat.fs
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fge.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/anik_fgek.jpg
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/CI Codes Anik.doc
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Contents.PDF
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Equipment Data.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) UTF - /K/Home_6/r/RICHAR_P/Anik
F1R/Re-use equipments.xls
08/02/2006 09:01:31 - Error bptm(pid=2924) more than 10 files were not
restored, remaining ones are shown in the progress log.
08/02/2006 09:01:32 - restored image 194.11.11.201_1131245815 - (error
requesting media (tpreq)(98)); restore time 00:00:03
08/02/2006 09:01:32 - Warning bprd(pid=3932) Restore must be resumed prior
to first image expiration on 12/08/2006 03:56:55
08/02/2006 09:01:32 - end Restore; elapsed time: 00:00:36
the restore failed to recover the requested files(5)
 
Now, the robot doesnt even make an effort to load the tapes!! So I know its
not reading them, but do not understand why.
I wonder if anyone can shed any light on this?
 
Apprecaite any help!
 

Simon Weaver
Technical Support
Windows Domain Administrator 

EADS Astrium
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 

 
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate
or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        

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<HTML><HEAD><TITLE>Message</TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
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<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>You are going to have to change the drive type =
of one of=20
the LTO3 tapes to LTO2.&nbsp; It is Backward compatible to read the =
tape,=20
however, NB won't load the tape into a drive that is not of the same=20
type.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>The image has the tape type.&nbsp; Make sure =
that NB sees=20
the tape media as the correct type.&nbsp; By looking at your tape names, =
you may=20
even have LTO1 media.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>You can do a bpimagelist -L -backupid "your =
backup job id"=20
and it will show you what media type the image says it is=20
on.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D125063110-08022006><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><!-- Converted from text/rtf format =
--><BR><BR></DIV>
<P><SPAN lang=3Den-us><FONT face=3DArial color=3D#000080>Bobby =
Williams</FONT></SPAN>=20
<BR><SPAN lang=3Den-us><FONT face=3DArial color=3D#008080 size=3D2>2205 =
Peterson=20
Drive</FONT></SPAN> <BR><SPAN lang=3Den-us><FONT face=3DArial =
color=3D#008080=20
size=3D2>Chattanooga, Tennessee&nbsp; 37421</FONT></SPAN> <BR><SPAN=20
lang=3Den-us><FONT face=3DArial color=3D#008080 =
size=3D2>423-296-8200</FONT></SPAN> </P>
<DIV>&nbsp;</DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>WEAVER,=20
Simon<BR><B>Sent:</B> Wednesday, February 08, 2006 4:36 AM<BR><B>To:</B> =

'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> [Veritas-bu] =
Restore=20
Failed Status 5 - NBU 5.1 MP2 Master Win2k3<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006>Guys</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D666323209-08022006>Wonder =
if you can=20
help - trying to perform a restore from a month end backup from 6th Nov=20
05.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN =
class=3D666323209-08022006>Trouble is, in=20
December, the Tape Library that was in use blew up and has now been =
replaced by=20
a fancy new HP EVL Library using LTO3. The previos Library was=20
LTO2</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D666323209-08022006>Using =
the BA and=20
Restore tool, Netbackup sees the images and knows about the tapes. I =
loaded the=20
tapes into the library, verified they are there and kicked off the =
restore. The=20
following is logged in activity monitor..........</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN =
class=3D666323209-08022006>08/02/2006 09:00:56=20
- begin Restore<BR>08/02/2006 09:00:56 - 1 images required<BR>08/02/2006 =

09:00:56 - media 1278L1 required<BR>08/02/2006 09:00:56 - media 1104L1=20
required<BR>08/02/2006 09:00:56 - media 1286L1 required<BR>08/02/2006 =
09:01:29 -=20
restoring image 194.11.11.201_1131245815<BR>08/02/2006 09:01:31 - =
started=20
process bptm (3480)<BR>08/02/2006 09:01:31 - mounting =
1286L1<BR>08/02/2006=20
09:01:31 - connecting<BR>08/02/2006 09:01:31 - Error bptm(pid=3D3480) =
error=20
requesting media, TpErrno =3D Requested number of drives are not=20
configured<BR>08/02/2006 09:01:31 - Error bptm(pid=3D2924) The following =

files/folders were not restored:<BR>08/02/2006 09:01:31 - Error =
bptm(pid=3D2924)=20
UTF - /K/Home_6/r/RICHAR_P/<BR>08/02/2006 09:01:31 - Error =
bptm(pid=3D2924) UTF -=20
/K/Home_6/r/RICHAR_P/Shortcut to tesat.fs.lnk<BR>08/02/2006 09:01:31 - =
Error=20
bptm(pid=3D2924) UTF - /K/Home_6/r/RICHAR_P/tesat.fs<BR>08/02/2006 =
09:01:31 -=20
Error bptm(pid=3D2924) UTF - /K/Home_6/r/RICHAR_P/Anik =
F1R/<BR>08/02/2006 09:01:31=20
- Error bptm(pid=3D2924) UTF - /K/Home_6/r/RICHAR_P/Anik=20
F1R/anik_fge.jpg<BR>08/02/2006 09:01:31 - Error bptm(pid=3D2924) UTF -=20
/K/Home_6/r/RICHAR_P/Anik F1R/anik_fgek.jpg<BR>08/02/2006 09:01:31 - =
Error=20
bptm(pid=3D2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/CI Codes=20
Anik.doc<BR>08/02/2006 09:01:31 - Error bptm(pid=3D2924) UTF -=20
/K/Home_6/r/RICHAR_P/Anik F1R/Contents.PDF<BR>08/02/2006 09:01:31 - =
Error=20
bptm(pid=3D2924) UTF - /K/Home_6/r/RICHAR_P/Anik F1R/Equipment=20
Data.xls<BR>08/02/2006 09:01:31 - Error bptm(pid=3D2924) UTF -=20
/K/Home_6/r/RICHAR_P/Anik F1R/Re-use equipments.xls<BR>08/02/2006 =
09:01:31 -=20
Error bptm(pid=3D2924) more than 10 files were not restored, remaining =
ones are=20
shown in the progress log.<BR>08/02/2006 09:01:32 - restored image=20
194.11.11.201_1131245815 - (error requesting media (tpreq)(98)); restore =
time=20
00:00:03<BR>08/02/2006 09:01:32 - Warning bprd(pid=3D3932) Restore must =
be resumed=20
prior to first image expiration on 12/08/2006 03:56:55<BR>08/02/2006 =
09:01:32 -=20
end Restore; elapsed time: 00:00:36<BR>the restore failed to recover the =

requested files(5)</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D666323209-08022006>Now, =
the robot=20
doesnt even make an effort to load the tapes!! So I know its not reading =
them,=20
but do not understand why.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D666323209-08022006>I =
wonder if anyone=20
can shed any light on this?</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D666323209-08022006></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN =
class=3D666323209-08022006>Apprecaite any=20
help!</SPAN></FONT></DIV>
<DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#0000ff =
size=3D2>Simon=20
Weaver</FONT></B><FONT face=3DArial><BR></FONT><B><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>Technical Support</FONT></B><FONT =
face=3DArial><BR></FONT><B><FONT=20
face=3DArial color=3D#0000ff size=3D2>Windows Domain =
Administrator</FONT></B><FONT=20
face=3DArial> </FONT></SPAN></P>
<P><SPAN lang=3Den-gb><B><I><FONT face=3DArial size=3D2>EADS=20
Astrium</FONT></I></B><I></I><FONT =
face=3DArial><BR></FONT><B></B><B><I><FONT=20
face=3DArial size=3D2>Tel: 02392-70</FONT><FONT face=3DArial=20
size=3D2>8598</FONT></I></B><I></I><FONT face=3DArial> =
</FONT></SPAN></P>
<P><SPAN lang=3Den-gb><B><FONT face=3DArial color=3D#ff0000 =
size=3D2>Email:=20
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=3DArial> =
</FONT></SPAN></P>
<DIV>&nbsp;</DIV>
<TABLE>
  <TBODY>
  <TR>
    <TD bgColor=3D#ffffff><FONT color=3D#000000>This email is for the =
intended=20
      addressee only.<BR>If you have received it in error then you must =
not use,=20
      retain, disseminate or otherwise deal with it.<BR>Please notify =
the sender=20
      by return email.<BR>The views of the author may not necessarily =
constitute=20
      the views of EADS Astrium Limited.<BR>Nothing in this email shall =
bind=20
      EADS Astrium Limited in any contract or obligation.<BR><BR>EADS =
Astrium=20
      Limited, Registered in England and Wales No. 2449259<BR>Registered =
Office:=20
      Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,=20
  England<BR></FONT></TD></TR></TBODY></TABLE></BODY></HTML>

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