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In the netbackup client on the windows system, there are settings to
configure the client name and server that it should talk to, same as the
settings in the bp.conf on a *nix box.
when you start the client GUI on the machine, click file, then "specify
Netbackup machines and policy type" or something to that effect.
then there should be client name and server name tabs in there.
=20
(sorry if that's vague, but I don't deal with windows client side stuff
very often)
=20
Also, you say it works with windows but not unix master.....it's
possible that even if everything else is ok (server names, etc) that it
still won't work.
Actually, I have a feeling this stuff is ok, that you have the correct
server name.
=20
=20
because you mention this:
"bpcd valid_server: comparing cthroat.water.com and atubks01.dsw.net.
atubks01.dsw.net is the name of the Unix server. cthroat.water.com was
our old server and that address has been aliased to point to the new
server."
=20
it could be that the windows client is resolving the windows server
using WINS.
When it goes to talk to the unix master, it looks to DNS.....then the
problem comes in....you mention a new name with an alias to an old....
=20
when you do a backup, the client basically does this......
=20
sees an incoming connection from 10.10.10.10
perform a reverse look up on the address.
reverse lookup returns cthroat.water.com=20
Checks the server configured in the registry (bp.conf equivalent) and
finds atubks01.dsw.net=20
=20
These don't match, so your backup fails with a status 59.
=20
=20
You need to remove cthroat.water.com from your DNS table, add an entry
for atubks01.dsw.net and if you still have old systems around that point
to the old name, create an alias for cthroat.water.com to point to the
new server.
Netbackup uses forward AND reverse DNS lookups to verify
connections.....an alias only works for forward lookups.
=20
Might want to check that out.
=20
Paul
=20
=20
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
Lightner
Sent: December 30, 2005 4:10 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Windows backup failing to Unix Server -
Succeeds to Windows server
=09
=09
An odd one here. Our Windows Admin has attempted to setup a
Windows machine to be backed up by our Unix Master. When he does he
gets a Status 59 which means the server isn't recognized by the client.
When he uses his Windows Master to do this it goes just fine. =20
Per the troubleshooting we turned on logging on the client. In
the bprd log we see lines like:
bpcd valid_server: comparing cthroat.water.com and
atubks01.dsw.net.
atubks01.dsw.net is the name of the Unix server.
cthroat.water.com was our old server and that address has been aliased
to point to the new server.
After the initial statements we see "bcd valid_server hostname
comparison succeeded" so that seems good. =20
Later in the log though I see it comparing the Windows Master to
my main Production DB server which is confusing because:
1) We've told it to use the Unix Master which doesn't know
about the Windows Master.=20
2) It says the Production DB server is "not a server"
(presumably meaning master) which is true but also says "not a media
server" which is NOT true.
If this were Unix I'd think he had odd entries in bp.conf that
needed to be changed. However I don't know Windows and didn't see
anything called bp.conf when doing an explore of the Netbackup directory
there.
Any ideas on what I could check? The troubleshooting guide
makes it clear this is an issue with the client recognizing the server
not vice-versa so I need some idea what to check on the Windows side.
Jeffrey C. Lightner
Unix Systems Administrator
DS Waters of North America
678-486-3516
=09
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<HTML><HEAD><TITLE>Message</TITLE>
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<BODY>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>In the=20
netbackup client on the windows system, there are settings to configure =
the=20
client name and server that it should talk to, same as the settings in =
the=20
bp.conf on a *nix box.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>when=20
you start the client GUI on the machine, click file, then "specify =
Netbackup=20
machines and policy type" or something to that =
effect.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>then=20
there should be client name and server name tabs in =
there.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>(sorry=20
if that's vague, but I don't deal with windows client side stuff very=20
often)</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>Also,=20
you say it works with windows but not unix master.....it's possible that =
even if=20
everything else is ok (server names, etc) that it still won't=20
work.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>Actually, I have a feeling this stuff is ok, that you have the =
correct=20
server name.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>because you mention this:</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>"<SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>bpcd valid_server: comparing=20
cthroat.water.com and =
atubks01.dsw.net.</FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net is=20
the name of the Unix server. cthroat.water.com was our old =
server=20
and that address has been aliased to point to the new=20
server."</FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>it=20
could be that the windows client is resolving the windows server using=20
WINS.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>When=20
it goes to talk to the unix master, it looks to DNS.....then the problem =
comes=20
in....you mention a new name with an alias to an =
old....</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>when=20
you do a backup, the client basically does =
this......</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>sees=20
an incoming connection from 10.10.10.10</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>perform a reverse look up on the address.</FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>reverse lookup returns cthroat.water.com </FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2>Checks=20
the server configured in the registry (bp.conf equivalent) and finds =
<SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net=20
</FONT></SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us>These don't match, so your backup fails with a status=20
59.</SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us>You need to remove cthroat.water.com from your DNS =
table, add=20
an entry for <SPAN class=3D849041813-03012006><FONT face=3DArial =
color=3D#800000=20
size=3D2><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net </FONT></SPAN></FONT></SPAN>and if you still =
have old=20
systems around that point to the old name, create an alias for=20
cthroat.water.com to point to the new=20
server.</SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us>Netbackup uses forward AND reverse DNS lookups to verify=20
connections.....an alias only works for forward=20
lookups.</SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us>Might want to check that=20
out.</SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us>Paul</SPAN></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2><SPAN=20
lang=3Den-us></SPAN></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=3D849041813-03012006><FONT face=3DArial color=3D#800000 =
size=3D2></FONT></SPAN> </DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #800000 2px =
solid; MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B>=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Jeff=20
Lightner<BR><B>Sent:</B> December 30, 2005 4:10 PM<BR><B>To:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Windows=20
backup failing to Unix Server - Succeeds to Windows=20
server<BR><BR></FONT></DIV><!-- Converted from text/rtf format -->
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>An odd =
one=20
here. Our Windows Admin has attempted to setup a Windows =
machine=20
to be backed up by our Unix Master. When he does he gets a =
Status=20
59 which means the server isn</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>’</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t =
recognized by the=20
client. When he uses his Windows Master to do this it goes =
just=20
fine. </FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Per the =
troubleshooting=20
we turned on logging on the client. </FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>In =
the bprd log=20
w</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>e see lines like:</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>bpcd =
valid_server:=20
comparing cthroat.water.com and atubks01.dsw.net.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net is the=20
name of the Unix server. cthroat.water.com was our old =
server and=20
that address has been aliased to point to the new =
server.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>After =
the initial=20
statements we</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2> see</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN lang=3Den-us>=20
<FONT face=3DArial size=3D2>“</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>bcd valid_server hostname =
comparison=20
succeeded</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>”</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2> so that seems good. =20
</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Later =
in the log though=20
I see it comparing the Windows Master to my main Production DB server =
which is=20
confusing because:</FONT></SPAN></P>
<P><SPAN lang=3Den-us><FONT face=3DArial=20
size=3D2>1) </FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> =
<FONT face=3DArial=20
size=3D2>We</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>’</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>ve told it to use the Unix =
Master which=20
doesn</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>’</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>t know about the Windows Master.</FONT></SPAN> =
<BR><SPAN=20
lang=3Den-us><FONT face=3DArial =
size=3D2>2) </FONT>=20
<FONT face=3DArial size=3D2>It says the Production DB server =
is</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial=20
size=3D2>“</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>not a server</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>”</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> =
(presumably=20
meaning master) which is true but also says</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial=20
size=3D2>“</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>not a media server</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial=20
size=3D2>”</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2> which is NOT true.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>If this =
were Unix=20
I</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>’</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>d think he had odd entries in bp.conf that =
needed to be=20
changed. However I don</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>’</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t =
know Windows and=20
didn</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>’</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>t see anything called bp.conf when doing an =
explore of the=20
Netbackup directory there.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Any =
ideas on what I=20
could check? The troubleshooting guide makes it clear this is an =
issue=20
with the client recognizing the server not vice-versa so I need some =
idea what=20
to check on the Windows side.</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us></SPAN><A name=3D""><SPAN =
lang=3Den-us>Jeffrey C.=20
Lightner</SPAN></A></P>
<P align=3Dleft><SPAN lang=3Den-us>Unix Systems =
Administrator</SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us>DS Waters of North =
America</SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us>678-486-3516</SPAN></P>
<P align=3Dleft><SPAN =
lang=3Den-us></SPAN></P></BLOCKQUOTE></BODY></HTML>
=00
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