Veritas-bu

[Veritas-bu] Windows backup failing to Unix Server - Succeeds to Windows server

2005-12-31 06:13:37
Subject: [Veritas-bu] Windows backup failing to Unix Server - Succeeds to Windows server
From: bobbyrjw AT bellsouth DOT net (Bobby Williams)
Date: Sat, 31 Dec 2005 06:13:37 -0500
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Check to see if you can ping the Unix master and then run bpclntcmd.
 
Your network settings will have to be correct to back up to the Unix master
(dns, netmask...).
 
WINS resolution will get you to the Windows master.
 
 
 

Bobby Williams 
2205 Peterson Drive 
Chattanooga, Tennessee  37421 
423-296-8200 

 

  _____  

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jeff 
Lightner
Sent: Friday, December 30, 2005 4:10 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Windows backup failing to Unix Server - Succeeds to
Windows server



An odd one here.   Our Windows Admin has attempted to setup a Windows
machine to be backed up by our Unix Master.   When he does he gets a Status
59 which means the server isn't recognized by the client.   When he uses his
Windows Master to do this it goes just fine.  

Per the troubleshooting we turned on logging on the client.  In the bprd log
we see lines like:

bpcd valid_server: comparing cthroat.water.com and atubks01.dsw.net.

atubks01.dsw.net is the name of the Unix server.   cthroat.water.com was our
old server and that address has been aliased to point to the new server.

After the initial statements we see "bcd valid_server hostname comparison
succeeded" so that seems good.  

Later in the log though I see it comparing the Windows Master to my main
Production DB server which is confusing because:

1)      We've told it to use the Unix Master which doesn't know about the
Windows Master. 
2)      It says the Production DB server is "not a server" (presumably
meaning master) which is true but also says "not a media server" which is
NOT true.

If this were Unix I'd think he had odd entries in bp.conf that needed to be
changed.  However I don't know Windows and didn't see anything called
bp.conf when doing an explore of the Netbackup directory there.

Any ideas on what I could check?  The troubleshooting guide makes it clear
this is an issue with the client recognizing the server not vice-versa so I
need some idea what to check on the Windows side.

Jeffrey C. Lightner

Unix Systems Administrator

DS Waters of North America

678-486-3516


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<HTML><HEAD><TITLE>Windows backup failing to Unix Server - Succeeds to =
Windows server</TITLE>
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<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Check to see if you can ping the Unix master =
and then run=20
bpclntcmd.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Your network settings will have to be correct =
to back up to=20
the Unix master (dns, netmask...).</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>WINS resolution will get you to the Windows=20
master.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D349301011-31122005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2></FONT>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff=20
size=3D2></FONT>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT><!-- Converted from text/rtf format --></DIV>
<P><SPAN lang=3Den-us><FONT face=3DArial color=3D#000080>Bobby =
Williams</FONT></SPAN>=20
<BR><SPAN lang=3Den-us><FONT face=3DArial color=3D#008080 size=3D2>2205 =
Peterson=20
Drive</FONT></SPAN> <BR><SPAN lang=3Den-us><FONT face=3DArial =
color=3D#008080=20
size=3D2>Chattanooga, Tennessee&nbsp; 37421</FONT></SPAN> <BR><SPAN=20
lang=3Den-us><FONT face=3DArial color=3D#008080 =
size=3D2>423-296-8200</FONT></SPAN> </P>
<DIV>&nbsp;</DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Jeff=20
Lightner<BR><B>Sent:</B> Friday, December 30, 2005 4:10 PM<BR><B>To:</B> =

veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Windows backup=20
failing to Unix Server - Succeeds to Windows server<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>An odd =
one=20
here.&nbsp;&nbsp; Our Windows Admin has attempted to setup a Windows =
machine to=20
be backed up by our Unix Master.&nbsp;&nbsp; When he does he gets a =
Status 59=20
which means the server isn</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>&#8217;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>t recognized by the =
client.&nbsp;&nbsp; When=20
he uses his Windows Master to do this it goes just fine.&nbsp;=20
</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Per the =
troubleshooting=20
we turned on logging on the client.&nbsp;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>In =
the bprd log=20
w</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>e see lines like:</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>bpcd =
valid_server:=20
comparing cthroat.water.com and atubks01.dsw.net.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net is the=20
name of the Unix server.&nbsp;&nbsp; cthroat.water.com was our old =
server and=20
that address has been aliased to point to the new =
server.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>After the =
initial=20
statements we</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2> see</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us>=20
<FONT face=3DArial size=3D2>&#8220;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>bcd valid_server hostname =
comparison=20
succeeded</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT face=3DArial=20
size=3D2>&#8221;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT face=3DArial=20
size=3D2> so that seems good.&nbsp; </FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Later in =
the log though I=20
see it comparing the Windows Master to my main Production DB server =
which is=20
confusing because:</FONT></SPAN></P>
<P><SPAN lang=3Den-us><FONT face=3DArial=20
size=3D2>1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT =
face=3DArial=20
size=3D2>We</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT face=3DArial=20
size=3D2>&#8217;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT face=3DArial=20
size=3D2>ve told it to use the Unix Master which =
doesn</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>&#8217;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t =
know about the=20
Windows Master.</FONT></SPAN> <BR><SPAN lang=3Den-us><FONT face=3DArial=20
size=3D2>2)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT> <FONT face=3DArial =
size=3D2>It says=20
the Production DB server is</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =

lang=3Den-us> <FONT face=3DArial size=3D2>&#8220;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>not a server</FONT></SPAN><SPAN =

lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>&#8221;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> =
(presumably meaning=20
master) which is true but also says</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us> <FONT face=3DArial size=3D2>&#8220;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>not a media =
server</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>&#8221;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> =
which is NOT=20
true.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>If this =
were Unix=20
I</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>&#8217;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT face=3DArial=20
size=3D2>d think he had odd entries in bp.conf that needed to be =
changed.&nbsp;=20
However I don</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>&#8217;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT=20
face=3DArial size=3D2>t know Windows and didn</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>&#8217;</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t see =
anything called=20
bp.conf when doing an explore of the Netbackup directory=20
there.</FONT></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Any ideas =
on what I could=20
check?&nbsp; The troubleshooting guide makes it clear this is an issue =
with the=20
client recognizing the server not vice-versa so I need some idea what to =
check=20
on the Windows side.</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20
lang=3Den-us></SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us></SPAN><A name=3D""><SPAN =
lang=3Den-us>Jeffrey C.=20
Lightner</SPAN></A></P>
<P align=3Dleft><SPAN lang=3Den-us>Unix Systems Administrator</SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us>DS Waters of North America</SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us>678-486-3516</SPAN></P>
<P align=3Dleft><SPAN lang=3Den-us></SPAN></P></BODY></HTML>

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