Veritas-bu

[Veritas-bu] Windows backup failing to Unix Server - Succeeds to Windows server

2005-12-30 16:31:23
Subject: [Veritas-bu] Windows backup failing to Unix Server - Succeeds to Windows server
From: john.nardello AT wamu DOT net (Nardello, John)
Date: Fri, 30 Dec 2005 13:31:23 -0800
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Under Windows the bp.conf entries are all stored in the registry
instead. Just go into the host properties of the client through the JAVA
GUI and it'll look much the same as a UNIX client. Go and configure your
SERVER and MEDIA_SERVER entries as normal.=20
=20
If you get another "access denied" message when trying to pull up the
client's host properties, you'll need to have your SA go in through his
Windows Master and add the UNIX Master to the SERVERs list on the
client.=20
=20
Otherwise, it sounds like you just need to add your media server as a
SERVER or MEDIA_SERVER.=20

- John Nardello

        -----Original Message-----
        From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
Lightner
        Sent: Friday, December 30, 2005 1:10 PM
        To: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: [Veritas-bu] Windows backup failing to Unix Server -
Succeeds to Windows server
=09
=09

        An odd one here.   Our Windows Admin has attempted to setup a
Windows machine to be backed up by our Unix Master.   When he does he
gets a Status 59 which means the server isn't recognized by the client.
When he uses his Windows Master to do this it goes just fine. =20

        Per the troubleshooting we turned on logging on the client.  In
the bprd log we see lines like:

        bpcd valid_server: comparing cthroat.water.com and
atubks01.dsw.net.

        atubks01.dsw.net is the name of the Unix server.
cthroat.water.com was our old server and that address has been aliased
to point to the new server.

        After the initial statements we see "bcd valid_server hostname
comparison succeeded" so that seems good. =20

        Later in the log though I see it comparing the Windows Master to
my main Production DB server which is confusing because:

        1)      We've told it to use the Unix Master which doesn't know
about the Windows Master.=20
        2)      It says the Production DB server is "not a server"
(presumably meaning master) which is true but also says "not a media
server" which is NOT true.

        If this were Unix I'd think he had odd entries in bp.conf that
needed to be changed.  However I don't know Windows and didn't see
anything called bp.conf when doing an explore of the Netbackup directory
there.

        Any ideas on what I could check?  The troubleshooting guide
makes it clear this is an issue with the client recognizing the server
not vice-versa so I need some idea what to check on the Windows side.

        Jeffrey C. Lightner

        Unix Systems Administrator

        DS Waters of North America

        678-486-3516

=09


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<BODY>
<DIV><SPAN class=3D489201721-30122005><FONT face=3DArial color=3D#0000ff =
size=3D2>Under=20
Windows the bp.conf entries are all stored in the registry instead. Just =
go into=20
the host properties of the client through the JAVA GUI and it'll look =
much the=20
same as a UNIX client. Go and configure your&nbsp;SERVER and =
MEDIA_SERVER=20
entries&nbsp;as normal. </FONT></SPAN></DIV>
<DIV><SPAN class=3D489201721-30122005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D489201721-30122005><FONT face=3DArial color=3D#0000ff =
size=3D2>If you=20
get another "access denied" message when trying to pull up the client's =
host=20
properties, you'll need to have your SA go in through his Windows Master =
and add=20
the UNIX Master to the SERVERs list on the client. </FONT></SPAN></DIV>
<DIV><SPAN class=3D489201721-30122005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D489201721-30122005><FONT face=3DArial color=3D#0000ff =

size=3D2>Otherwise, it sounds like you just need to add your media =
server as a=20
SERVER or MEDIA_SERVER. </FONT></SPAN></DIV><!-- Converted from text/rtf =
format -->
<P><SPAN lang=3Den-us><FONT face=3DArial><FONT color=3D#000080><FONT =
size=3D2><SPAN=20
class=3D489201721-30122005>- </SPAN>John =
Nardello</FONT></FONT></FONT></SPAN></P>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
  face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Jeff=20
  Lightner<BR><B>Sent:</B> Friday, December 30, 2005 1:10 =
PM<BR><B>To:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Windows=20
  backup failing to Unix Server - Succeeds to Windows=20
server<BR><BR></FONT></DIV><!-- Converted from text/rtf format -->
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>An odd =
one=20
  here.&nbsp;&nbsp; Our Windows Admin has attempted to setup a Windows =
machine=20
  to be backed up by our Unix Master.&nbsp;&nbsp; When he does he gets a =
Status=20
  59 which means the server isn</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2>&#8217;</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t =
recognized by the=20
  client.&nbsp;&nbsp; When he uses his Windows Master to do this it goes =
just=20
  fine.&nbsp; </FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Per the =
troubleshooting=20
  we turned on logging on the client.&nbsp;</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>In =
the bprd log=20
  w</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
  size=3D2>e see lines like:</FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>bpcd =
valid_server:=20
  comparing cthroat.water.com and atubks01.dsw.net.</FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>atubks01.dsw.net is the=20
  name of the Unix server.&nbsp;&nbsp; cthroat.water.com was our old =
server and=20
  that address has been aliased to point to the new =
server.</FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>After =
the initial=20
  statements we</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2> see</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN lang=3Den-us>=20
  <FONT face=3DArial size=3D2>&#8220;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2>bcd valid_server hostname =
comparison=20
  succeeded</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>&#8221;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2> so that seems good.&nbsp;=20
  </FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Later =
in the log though=20
  I see it comparing the Windows Master to my main Production DB server =
which is=20
  confusing because:</FONT></SPAN></P>
  <P><SPAN lang=3Den-us><FONT face=3DArial=20
  size=3D2>1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> =
<FONT face=3DArial=20
  size=3D2>We</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>&#8217;</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2>ve told it to use the Unix =
Master which=20
  doesn</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
  size=3D2>&#8217;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>t know about the Windows Master.</FONT></SPAN> =
<BR><SPAN=20
  lang=3Den-us><FONT face=3DArial =
size=3D2>2)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</FONT>=20
  <FONT face=3DArial size=3D2>It says the Production DB server =
is</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial=20
  size=3D2>&#8220;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>not a server</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2>&#8221;</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> =
(presumably=20
  meaning master) which is true but also says</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial=20
  size=3D2>&#8220;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>not a media server</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial=20
  size=3D2>&#8221;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2> which is NOT true.</FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>If this =
were Unix=20
  I</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
  size=3D2>&#8217;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>d think he had odd entries in bp.conf that =
needed to be=20
  changed.&nbsp; However I don</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us><FONT face=3DArial size=3D2>&#8217;</FONT></SPAN><SPAN=20
  lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>t =
know Windows and=20
  didn</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
  size=3D2>&#8217;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
  face=3DArial size=3D2>t see anything called bp.conf when doing an =
explore of the=20
  Netbackup directory there.</FONT></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Any =
ideas on what I=20
  could check?&nbsp; The troubleshooting guide makes it clear this is an =
issue=20
  with the client recognizing the server not vice-versa so I need some =
idea what=20
  to check on the Windows side.</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
  lang=3Den-us></SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us></SPAN><A name=3D""><SPAN =
lang=3Den-us>Jeffrey C.=20
  Lightner</SPAN></A></P>
  <P align=3Dleft><SPAN lang=3Den-us>Unix Systems =
Administrator</SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us>DS Waters of North =
America</SPAN></P>
  <P align=3Dleft><SPAN lang=3Den-us>678-486-3516</SPAN></P>
  <P align=3Dleft><SPAN =
lang=3Den-us></SPAN></P></BLOCKQUOTE></BODY></HTML>

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