[Veritas-bu] Need help with Windoze clients

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Have you tried performing an nslookup on these clients from your master
& media servers ?  also a tracert ?

If things seem to work might try using the IP number as the client name
for test purposes and the bpclntcmd command=20

For connection test?

=20

Eric

=20

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER,
Simon
Sent: Thursday, December 08, 2005 12:04 AM
To: 'Jorgensen, Bill'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Need help with Windoze clients

=20

Hi Bill

Have you rebooted the clients since the problem started? Again, if there
is a DNS issue, try just using the IP Address of the client and see if
that helps.

Also verify the client is installed and configured to talk to your NBU
Server.

=20

Hope this helps

=20

=20

Simon Weaver
Technical Support
Windows Domain Administrator=20

EADS Astrium
Tel: 02392-708598=20

Email: Simon.Weaver AT Astrium.eads DOT net=20

        -----Original Message-----
        From: Jorgensen, Bill [mailto:Bill_Jorgensen AT csgsystems DOT com]=20
        Sent: 07 December 2005 18:33
        To: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: [Veritas-bu] Need help with Windoze clients

        Hey Guys:

        =20

        I need help again (not a surprise). I have some Windows clients
(W2003 server) that keep giving me 54's or 59's for error codes. I do
not have any admin rights to the servers. Would you know what I can tell
the admins in an effort to get things resolved? I am running NBU 5.1 on
Solaris 9.

        =20

        This is what bperror -S gives me:

        root[:/]# bperror -S 54
        timed out connecting to client
        The server could not complete the connection to the client. The
accept system or winsock call timed out after 60 seconds.
        root[:/]# bperror -S 59
        access to the client was not allowed
        The master or media server is trying to access the client, but
the server is not recognized by the client as a valid server.

        =20

        I have tried putting the IPs of the clients within the master
server's /etc/inet/hosts file thinking that maybe that would help (long
shot). It looks like there may be a DNS issue on their end, but I would
like to hear it from people in the trenches.

        =20

        Thanks in advance! I appreciate any feedback,

        =20

        Bill

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
=09

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Have you tried performing an =
nslookup on
these clients from your master &amp; media servers ?&nbsp; also a =
tracert ?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>If things seem to work might try =
using the
IP number as the client name for test purposes and the bpclntcmd command =
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>For connection =
test?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Eric<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
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<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>WEAVER, Simon<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, December =
08, 2005
12:04 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> 'Jorgensen, Bill';
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
Need
help with Windoze clients</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Hi =
Bill</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Have you rebooted the clients since =
the
problem started? Again, if there is a DNS issue, try just using the IP =
Address
of the client and see if that helps.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Also verify the client is installed =
and
configured to talk to your NBU Server.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Hope this =
helps</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p><b><font size=3D2 color=3Dblue face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue;font-weight:bold'><!-- Converted =
from text/rtf format -->Simon
Weaver</span></font></b><font face=3DArial><span lang=3DEN-GB =
style=3D'font-family:
Arial'><br>
</span></font><b><font size=3D2 color=3Dblue face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:blue;font-weight:bold'>=
Technical
Support</span></font></b><font face=3DArial><span lang=3DEN-GB =
style=3D'font-family:
Arial'><br>
</span></font><b><font size=3D2 color=3Dblue face=3DArial><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Arial;color:blue;font-weight:bold'>=
Windows
Domain Administrator</span></font></b><font face=3DArial><span =
lang=3DEN-GB
style=3D'font-family:Arial'> </span></font><o:p></o:p></p>

<p><b><i><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold;font-style:italic'>EADS =
Astrium</span></font></i></b><font
face=3DArial><span lang=3DEN-GB style=3D'font-family:Arial'><br>
</span></font><b><i><font size=3D2 face=3DArial><span lang=3DEN-GB =
style=3D'font-size:
10.0pt;font-family:Arial;font-weight:bold;font-style:italic'>Tel: =
02392-708598</span></font></i></b><font
face=3DArial><span lang=3DEN-GB style=3D'font-family:Arial'> =
</span></font><o:p></o:p></p>

<p><b><font size=3D2 color=3Dred face=3DArial><span lang=3DEN-GB =
style=3D'font-size:10.0pt;
font-family:Arial;color:red;font-weight:bold'>Email:
Simon.Weaver AT Astrium.eads DOT net</span></font></b><font face=3DArial><span
lang=3DEN-GB style=3D'font-family:Arial'> </span></font><o:p></o:p></p>

<blockquote =
style=3D'margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Jorgensen, Bill
[mailto:Bill_Jorgensen AT csgsystems DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> 07 December 2005 =
18:33<br>
<b><span style=3D'font-weight:bold'>To:</span></b>
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
Need help
with Windoze clients</span></font><o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Hey Guys:</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I need help again (not a surprise). I have some =
Windows
clients (W2003 server) that keep giving me 54's&nbsp;or 59's for error =
codes. I
do not have any admin rights to the servers. Would you know what I can =
tell the
admins in an effort to get things resolved? I am running NBU 5.1 on =
Solaris 9.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>This is what bperror -S gives =
me:</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>root[:/]# bperror -S 54<br>
timed out connecting to client<br>
The server could not complete the connection to the client. The accept =
system
or winsock call timed out after 60 seconds.<br>
root[:/]# bperror -S 59<br>
access to the client was not allowed<br>
The master or media server is trying to access the client, but the =
server is
not recognized by the client as a valid =
server.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I have tried putting the IPs of the clients within =
the
master server's /etc/inet/hosts file thinking that maybe that would help =
(long
shot). It looks like there may be a DNS issue on their end, but I would =
like to
hear it from people in the trenches.</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks in advance! I appreciate any =
feedback,</span></font><o:p></o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Bill</span></font><o:p></o:p></p>

</div>

</blockquote>

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Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS =
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or =
obligation.<br>
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