Veritas-bu

[Veritas-bu] No No No ! What Have You Done With My Tapes NBU 5.1

2005-11-28 10:28:35
Subject: [Veritas-bu] No No No ! What Have You Done With My Tapes NBU 5.1
From: Bill_Jorgensen AT csgsystems DOT com (Jorgensen, Bill)
Date: Mon, 28 Nov 2005 08:28:35 -0700
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Simon:
=20
A few things to go through...
=20
1.) Run vmqueury -m <bar_code> on one of the tapes that you have =
questions about. See what the volume database reports back.
2.) Check your retention levels for the respective policies to see how =
long the images are considered valid.
3.) Check any barcode rules on the robot (for injects and ejects) to see =
if anyone has set something up that might cause the issue you are =
having.
4.) If you are using a script to manage the ejects go through the script =
closely to see if vmdeletes or something.
=20
That is all I have off the top of the head...
=20
HTH,
=20
Bill
=20
________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of =
Mark.Donaldson AT cexp DOT com
Sent: Monday, November 21, 2005 9:59 AM
To: Simon.Weaver AT iscl DOT net; ignacio_de_pedro AT storagetek DOT com
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] No No No ! What Have You Done With My Tapes =
NBU 5.1


What process to you use to eject your tapes?
=20
-M

        -----Original Message-----
        From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Simon =
Weaver
        Sent: Monday, November 21, 2005 9:44 AM
        To: De Pedro, Ignacio; Simon.Weaver AT iscl DOT net
        Cc: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: RE: [Veritas-bu] No No No ! What Have You Done With My Tapes =
NBU 5.1
=09
=09
        Guys
        Ok to confirm.....
        =20
        The tape labels are in the SCRATCH pool - quite how they got in there =
is a mystery!
        All I done, was ejected tapes from volume pool, replaced these tapes =
with new tapes and/or used media expired and placed them in the Scratch =
ready for this weekends backups!
        =20
        Still waiting on Veritas to contact me !!!=20
        As the reports module shows nothing for the media, I can only assume =
that somehow, Vol Manager has decided to expire these tapes (that had =
monthly backups, weekly full and diff backups!)
        =20
        Quite how is a mystery! I also went to find my Catalogue Backup tape, =
and now Netbackup does NOT see it in there! (although there is an entry =
in the Netbackup volume pool).
        =20
        I have no idea now what is going on!!! I am getting very desperate now =
:(((
        =20
        Simon=20
        =20

________________________________

        From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of De Pedro, =
Ignacio
        Sent: 21 November 2005 15:16
        To: Simon.Weaver
        Cc: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: RE: [Veritas-bu] No No No ! What Have You Done With My Tapes =
NBU 5.1
=09
=09
        The best is going to bpdbm log to see what happens with the Images on =
Medias, without see the log is very difficult to explain what happens...
        =20
        And for the tapes it=B4s easy, if you have it out of the robot, you can 
=
import it...
        =20
        Nacho

________________________________

        De: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] En nombre de =
CLOWARJ AT Nationwide DOT com
        Enviado el: lunes, 21 de noviembre de 2005 15:39
        Para: WEAVER, Simon
        CC: veritas-bu AT mailman.eng.auburn DOT edu
        Asunto: Re: [Veritas-bu] No No No ! What Have You Done With My Tapes =
NBU 5.1
=09
=09
=09
        =20
        Simon
         I have had something like this happen, dont remember exctly what =
happened , or how i fixed it,=20
         Re inventory your robot first, might take a while, but it will at =
least bring your database up to date with whats in there. this will aslo =
refresh everything in the database, you might get that list back that =
way.=20
        =20
            Lemme know what happens,=20
         Jeremy
        Monday, November 21, 2005 9:34 AM
        To: "'veritas-bu AT mailman.eng.auburn DOT edu'" =
<veritas-bu AT mailman.eng.auburn DOT edu>
        cc:=20
        From: "WEAVER, Simon" <simon.weaver AT astrium.eads DOT net>
        Subject: [Veritas-bu] No No No ! What Have You Done With My Tapes NBU =
5.1
=09
=09
        I am in a little shock, so hoping someone can help explain this =
mystery!
        =20
        I ejected approx 30 tapes from NBU 5.1 MP2 on 2003 Server. The tapes =
were from varied volume pools.
        =20
        The eject process completed successfully, I stored the tapes in a safe, 
=
and replaced them with either new tapes or expired Media Tapes.
        =20
        Weekend came and backups ran - some still going, but its working!
        =20
        I just decided to see what was in the scratch pool, and by luke I =
happened to check some of the volume pools where I removed Media from =
them on Friday, only to discover there is no record of the tapes.
        =20
        By record I mean, the Volume Pool would show an entry for the tape, =
even though its not in the robot.
        =20
        Decided to check the other pools, and to my horror, there are no =
entries for these tapes!!!=20
        Starting to worry now, because I wonder what on earth has happened.
        =20
        I have noticed the SCRATCH pool is showing ALOT of Media ID's!!! =
Clearly not in the robot, but i cannot understand what has happened!
        =20
        Can anyone shed any light or help?
        Simon
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, =
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS =
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or =
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, =
England
=09


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<HTML><HEAD><TITLE>Message</TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2769" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Simon:</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>A few things to go =
through...</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>1.) Run vmqueury -m &lt;bar_code&gt; on one of =
the tapes=20
that you have questions about. See what the volume database reports=20
back.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>2.) Check your retention levels for the =
respective policies=20
to see how long the images are considered valid.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>3.) Check any barcode rules on the robot (for =
injects and=20
ejects) to see if anyone has set something up that might cause the issue =
you are=20
having.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>4.) If you are using a script to manage the =
ejects go=20
through the script closely to see if vmdeletes or =
something.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>That is all I have off the top of the=20
head...</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>HTH,</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D686231215-28112005><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Bill</FONT></SPAN></DIV>
<DIV>&nbsp;</DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of=20
</B>Mark.Donaldson AT cexp DOT com<BR><B>Sent:</B> Monday, November 21, 2005 =
9:59=20
AM<BR><B>To:</B> Simon.Weaver AT iscl DOT net;=20
ignacio_de_pedro AT storagetek DOT com<BR><B>Cc:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] No 
=
No No !=20
What Have You Done With My Tapes NBU 5.1<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=3D915485816-21112005><FONT face=3DArial color=3D#0000ff =
size=3D2>What=20
process to you use to eject your tapes?</FONT></SPAN></DIV>
<DIV><SPAN class=3D915485816-21112005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D915485816-21112005><FONT face=3DArial color=3D#0000ff =

size=3D2>-M</FONT></SPAN></DIV>
<BLOCKQUOTE>
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>Simon=20
  Weaver<BR><B>Sent:</B> Monday, November 21, 2005 9:44 AM<BR><B>To:</B> =
De=20
  Pedro, Ignacio; Simon.Weaver AT iscl DOT net<BR><B>Cc:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
No No No=20
  ! What Have You Done With My Tapes NBU 5.1<BR><BR></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>Guys</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>Ok to confirm.....</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005></SPAN></FONT>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>The tape labels are in the SCRATCH pool - =
quite how=20
  they got in there is a mystery!</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>All I done, was ejected tapes from volume =
pool,=20
  replaced these tapes with new tapes and/or used media expired and =
placed them=20
  in the Scratch ready for this weekends backups!</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005></SPAN></FONT>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>Still waiting on Veritas to contact me !!!=20
  </SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>As the reports module shows nothing for the =
media, I=20
  can only assume that somehow, Vol Manager has decided to expire these =
tapes=20
  (that had monthly backups, weekly full and diff =
backups!)</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005></SPAN></FONT>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>Quite how is a mystery! I also went to find =
my=20
  Catalogue Backup tape, and now Netbackup does NOT see it in there! =
(although=20
  there is an entry in the Netbackup volume pool).</SPAN></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005></SPAN></FONT>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
  class=3D343294116-21112005>I have no idea now what is going on!!! I am =
getting=20
  very desperate now :(((</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
  <DIV align=3Dleft><FONT face=3DArial size=3D2>Simon </FONT></DIV>
  <DIV>&nbsp;</DIV><BR>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
  <HR tabIndex=3D-1>
  <FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>De Pedro,=20
  Ignacio<BR><B>Sent:</B> 21 November 2005 15:16<BR><B>To:</B>=20
  Simon.Weaver<BR><B>Cc:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] =
No No No=20
  ! What Have You Done With My Tapes NBU 5.1<BR></FONT><BR></DIV>
  <DIV></DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D882140415-21112005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>The best is going to bpdbm log to see what =
happens with=20
  the Images on Medias, without see the log is very difficult to explain =
what=20
  happens...</FONT></SPAN></DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D882140415-21112005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D882140415-21112005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>And for the tapes it=B4s easy, if you have it =
out of the=20
  robot, you can import it...</FONT></SPAN></DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D882140415-21112005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D882140415-21112005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>Nacho</FONT></SPAN></DIV><BR>
  <DIV class=3DOutlookMessageHeader lang=3Des dir=3Dltr align=3Dleft>
  <HR tabIndex=3D-1>
  <FONT face=3DTahoma size=3D2><B>De:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>En nombre de=20
  </B>CLOWARJ AT Nationwide DOT com<BR><B>Enviado el:</B> lunes, 21 de =
noviembre de=20
  2005 15:39<BR><B>Para:</B> WEAVER, Simon<BR><B>CC:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Asunto:</B> Re: [Veritas-bu] =
No No No=20
  ! What Have You Done With My Tapes NBU 5.1<BR></FONT><BR></DIV>
  <DIV></DIV>
  <DIV><FONT=20
  style=3D"FONT-WEIGHT: normal; FONT-SIZE: 8pt; COLOR: #000000; =
FONT-STYLE: normal; FONT-FAMILY: Tahoma">
  <DIV>&nbsp;</DIV>
  <DIV>Simon</DIV>
  <DIV>&nbsp;I have had something like this happen, dont remember exctly =
what=20
  happened , or how i fixed it, </DIV>
  <DIV>&nbsp;Re inventory your robot first, might take a while, but it =
will at=20
  least bring your database up to date with whats in there. this will =
aslo=20
  refresh everything in the database, you might get that list back that =
way.=20
  </DIV>
  <DIV>&nbsp;</DIV>
  <DIV>&nbsp;&nbsp;&nbsp; Lemme know what happens, </DIV>
  <DIV>&nbsp;Jeremy</DIV></FONT>
  <DIV><I>Monday, November 21, 2005 9:34 AM<BR>To:=20
  "'veritas-bu AT mailman.eng.auburn DOT edu'"=20
  &lt;veritas-bu AT mailman.eng.auburn DOT edu&gt;<BR>cc: <BR>From: "WEAVER, =
Simon"=20
  &lt;simon.weaver AT astrium.eads DOT net&gt;<BR>Subject: [Veritas-bu] No No =
No ! What=20
  Have You Done With My Tapes NBU 5.1</I><BR><BR></DIV></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>I am =
in a little=20
  shock, so hoping someone can help explain this =
mystery!</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>I =
ejected approx=20
  30 tapes from NBU 5.1 MP2 on 2003 Server. The tapes were from varied =
volume=20
  pools.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>The =
eject process=20
  completed successfully, I stored the tapes in a safe, and replaced =
them with=20
  either new tapes or expired Media Tapes.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial =
size=3D2>Weekend came and=20
  backups ran - some still going, but its working!</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>I =
just decided to=20
  see what was in the scratch pool, and by luke I happened to check some =
of the=20
  volume pools where I removed Media from them on Friday, only to =
discover there=20
  is no record of the tapes.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>By =
record I mean,=20
  the Volume Pool would show an entry for the tape, even though its not =
in the=20
  robot.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial =
size=3D2>Decided to check=20
  the other pools, and to my horror, there are no entries for these =
tapes!!!=20
  </FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial =
size=3D2>Starting to worry=20
  now, because I wonder what on earth has happened.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>I =
have noticed the=20
  SCRATCH pool is showing ALOT of Media ID's!!! Clearly not in the =
robot, but i=20
  cannot understand what has happened!</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial size=3D2>Can =
anyone shed=20
  any light or help?</FONT></SPAN></DIV>
  <DIV><SPAN class=3D182531414-21112005><FONT face=3DArial=20
  size=3D2>Simon</FONT></SPAN></DIV>
  <TABLE>
    <TBODY>
    <TR>
      <TD bgColor=3D#ffffff><FONT color=3D#000000>This email is for the =
intended=20
        addressee only.<BR>If you have received it in error then you =
must not=20
        use, retain, disseminate or otherwise deal with it.<BR>Please =
notify the=20
        sender by return email.<BR>The views of the author may not =
necessarily=20
        constitute the views of EADS Astrium Limited.<BR>Nothing in this =
email=20
        shall bind EADS Astrium Limited in any contract or=20
        obligation.<BR><BR>EADS Astrium Limited, Registered in England =
and Wales=20
        No. 2449259<BR>Registered Office: Gunnels Wood Road, Stevenage,=20
        Hertfordshire, SG1 2AS,=20
England<BR></FONT></TD></TR></TBODY></TABLE></BLOCKQUOTE></BODY></HTML>

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