I don't do windows admin, but it appeared to be something with how the
account was seeing things on the network.
It may also be how the client software was installed.
I did not investigate any further.
If it does not work for you, try it logged in the other way.
Bobby Williams
2205 Peterson Drive
Chattanooga, Tennessee 37421
423-296-8200
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
Ballowe
Sent: Thursday, October 13, 2005 10:11 AM
To: bobbyrjw AT bellsouth DOT net
Cc: Veritas List
Subject: Re: [Veritas-bu] Re: error 37
It is a windows machine. I'll ask if he's doing something different than
before with the user he's running the restore as. Is there a known problem
running restores from domain admin accounts? Something I can reference? Or
is it a matter of what permissions the account had when netbackup was
installed?
-Charlie
On 10/13/05, Bobby Williams <bobbyrjw AT bellsouth DOT net> wrote:
>
> Is this a windows machine?
>
> I had admins that would remote in to a system and use a domain admin
> account that would get these errors on a restore.
>
> I had them give me an account on the system (which they made a local
> admin
> account) and I could restore with no problem. Of course, I did not
> know that my account was different and wasted 2 days working on nothing.
>
>
>
> Bobby Williams
> 2205 Peterson Drive
> Chattanooga, Tennessee 37421
> 423-296-8200
>
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Charles
> Ballowe
> Sent: Wednesday, October 12, 2005 3:14 PM
> To: ida3248b AT post.cybercity DOT dk
> Cc: King, Cheryl; veritas-bu-admin AT mailman.eng.auburn DOT edu; Veritas
> List
> Subject: Re: [Veritas-bu] Re: error 37
>
> The client is in an active policy.
>
> There is a "REQUIRED_INTERFACE" entry already.
>
> Host is on the same subnet as master, traceroute confirms this to be
> the case.
>
> hosts file is in place and correct.
>
> I'm still confused as to why a different hostname is showing up in
> activity monitor than is showing up in ANY of the log files. All
> requests related to the restore request or browsing show up as
> rpnotes23-b - and coming from the right IP. No trace of the other name
anywhere.
>
> I'm tempted to try the No.Restrictions file -- or maybe a rpnotes23-b
> file containing rpnotes23-b -- but that seems silly and hackish.
>
> On 10/12/05, ida3248b AT post.cybercity DOT dk <ida3248b AT post.cybercity
> DOT dk>
wrote:
> > Hello Charles
> >
> > Does the client have more than one NIC ?
> >
> > If this the case you proably need to use the REQUIRED_INTERFACE
> > entry in either bp.conf or registry
> >
> > Also a traceroute/tracert between the client and the master may
> > gives clue to what is the problem
> >
> > A quick fix may be to put the No.Restrictions file under altnames on
> > the master
> >
> > Regards
> > Michael
> >
> > On Wed, 12 Oct 2005 13:37:34 -0500, Charles Ballowe wrote
> > > everything looks right there -- I found this message, wonder if it
> > > gives any clues:
> > >
> > > 09:34:13.487 [20234] <2> process_request: client rpnotes23-b
> > > peername rpnotes23-b is invalid for restore request
> > >
> > > On 10/11/05, King, Cheryl <cheryl.king AT intrado DOT com> wrote:
> > > > In the Backup, Archive, and Restore on the client, go to File->
> > > > Specify NetBackup Machines and Policy Type and make sure media
> > > > and master server is in that list. I think I had a similar
> > > > problem once and I believe this is how I fixed it. All the
> > > > servers have to be in the list although only the master server
> > > > should be marked as
> current.
> > > >
> > > > -----Original Message-----
> > > > From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> > > > [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
> > > > Charles Ballowe
> > > > Sent: Tuesday, October 11, 2005 2:43 PM
> > > > To: Veritas List
> > > > Subject: [Veritas-bu] Re: error 37
> > > >
> > > > I'm still stuck on this one.
> > > >
> > > > It's showing up in the activity monitor log as a different box,
> > > > grep'ing the logs for that box name shows NOTHING (box was
> > > > retired
> > > > -- not even the same IP). bprd logs on the master show that it
> > > > is contacted from the correct name doesn't even mention the name
> > > > of the
> retired server.
> > > > Nothing about it in bperror.
> > > >
> > > > I had created an altnames file to allow this one to browse the
> > > > old client last week sometime and it never worked. I've deleted
> > > > that file
> > > > - does something need bouncing?
> > > >
> > > > I can do a restore if i kick it off from the master server, but
> > > > not request it from the client.
> > > >
> > > > -Charlie
> > > >
> > > > On 10/10/05, Charles Ballowe <cballowe AT gmail DOT com> wrote:
> > > > > I have a client that is requesting a restore (files backed up
> > > > > by it, restoring to it -- no alternate system involved) and is
> > > > > getting a statuscode 37. This seems to be related to a server
> > > > > directed restore from an invalid server - any reason why I
> > > > > might be seeing it on a client/any clue as to resolution?
> > > > >
> > > > > -Charlie
> > > > >
> > > >
> > > > _______________________________________________
> > > > Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> > > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > > >
> > >
> > > _______________________________________________
> > > Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> >
> > --
> > Cybercity Webhosting (http://www.cybercity.dk)
> >
> >
>
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