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Thanks to everyone for the suggestions. I think I found out what was
wrong.
One of the Linux systems was 64 bit, and one was 32 bit but running Red
Hat 4.0, neither of which is a supported client at NetBackup 4.5. Time
to upgrade..
=20
-----Original Message-----
From: Tschida, Tom (C)(STP) [mailto:tom.tschida AT guidant DOT com]=20
Sent: Friday, September 23, 2005 2:41 PM
To: Lewick, Taylor; veritas-bu
Subject: RE: [Veritas-bu] Linux Client troubleshooting
=20
you may want to check the /etc/xinetd.d file. Linux uses that rather
than the /etc/inetd.conf. If you don't have that setup, there will be
no communication taking place.
=20
Tom
=20
________________________________
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Piszcz,
Justin
Sent: Friday, September 23, 2005 1:56 PM
To: Lewick, Taylor; veritas-bu
Subject: RE: [Veritas-bu] Linux Client troubleshooting
A wild guess, cd /usr/openv/bin; ldd *
Do you have the libc-compat- libraries installed?
This may be one reason for those errors.
Make sure all your binaries are properly linked to all libraries.
=20
________________________________
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Lewick,
Taylor
Sent: Friday, September 23, 2005 2:32 PM
To: veritas-bu
Subject: [Veritas-bu] Linux Client troubleshooting
=20
Hi all, I have installed the NetBackup client to a Linux machine and I
am having trouble getting the backups to work.
=20
I have installed on several other Linux machines at same OS levels/NB
Client versions with no problems.
=20
Whenever I try a backup the status ends in 57, client connection
refused.
=20
I verified its not a firewall issue. I actually had the firewall guy
show me the ports he has granted access for on this server.
I did all the troubleshoointg, i.e. telnet hostname 13782, check inetd.d
directory, netstat -an |grep 1378 shows Listening on these ports, etc...
=20
The only thing I can find, when I login to the Linux Server and do
nslookups or digs everything is find for name resolution.
But when I run bpclntcmd -server master-server I get the following...
=20
./bpclntcmd -hn master
host master: master.domain at 1.1.1.1 (0x4f340a0a)
checkhname: aliases:
=20
and instead of completing and giving me back my prompt, it hangs at the
checkhname: aliases.
=20
Has anyone seen anything like this before? I'm hoping someone here can
shed some light before I have to go to the hell that is opening a case
with Veritas Support...
=20
Thanks,
Taylor
=20
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<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Thanks to everyone for the =
suggestions. I
think I found out what was wrong.</span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>One of the Linux systems was 64 =
bit, and
one was 32 bit but running Red Hat 4.0, neither of which is a =
supported client
at NetBackup 4.5. Time to upgrade..</span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> Tschida, Tom =
(C)(STP)
[mailto:tom.tschida AT guidant DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
23, 2005
2:41 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Lewick, Taylor; =
veritas-bu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
Linux
Client troubleshooting</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>you may want to =
check the
/etc/xinetd.d file. Linux uses that rather than the
/etc/inetd.conf. If you don't have that setup, there will be no
communication taking place.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dblue face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:blue'>Tom</span></font>=
</p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
<div class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:.5in;text-align:center'><font
size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter>
</span></font></div>
<p class=3DMsoNormal =
style=3D'margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:
Tahoma;font-weight:bold'>From:</span></font></b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]
<b><span style=3D'font-weight:bold'>On Behalf Of </span></b>Piszcz, =
Justin<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
23, 2005
1:56 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Lewick, Taylor; =
veritas-bu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
Linux
Client troubleshooting</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>A wild guess, cd
/usr/openv/bin; ldd *</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Do you have the =
libc-compat-
libraries installed?</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>This may be one =
reason
for those errors.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Make sure all =
your
binaries are properly linked to all libraries.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<div>
<div class=3DMsoNormal align=3Dcenter =
style=3D'margin-left:.5in;text-align:center'><font
size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter>
</span></font></div>
<p class=3DMsoNormal style=3D'margin-left:.5in'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Lewick, Taylor<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
23, 2005
2:32 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> veritas-bu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
Linux Client
troubleshooting</span></font></p>
</div>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
<div>
<div>
<div>
<div>
<div>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>Hi =
all, I have
installed the NetBackup client to a Linux machine and I am having =
trouble
getting the backups to work.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>I =
have
installed on several other Linux machines at same OS levels/NB Client =
versions
with no problems.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>Whenever I try
a backup the status ends in 57, client connection =
refused.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>I =
verified its
not a firewall issue. I actually had the firewall guy show me the =
ports
he has granted access for on this server.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>I =
did all the
troubleshoointg, i.e. telnet hostname 13782, check inetd.d directory, =
netstat
–an |grep 1378 shows Listening on these ports, =
etc…</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>The =
only thing
I can find, when I login to the Linux Server and do nslookups or digs
everything is find for name resolution.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>But =
when I run
bpclntcmd –server master-server I get the =
following…</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>./bpclntcmd
-hn master</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>host master:
master.domain at 1.1.1.1 (0x4f340a0a)</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>checkhname:
aliases:</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>and =
instead of
completing and giving me back my prompt, it hangs at the checkhname: =
aliases.</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span style=3D'font-size:12.0pt;color:navy'>Has =
anyone
seen anything like this before? I’m hoping someone here can =
shed
some light before I have to go to the hell that is opening a case with =
Veritas
Support…</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'> </span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>Thanks,</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
color=3Dnavy
face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>Taylor</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'> </span></font></p>
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