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[Veritas-bu] Linux Client troubleshooting

2005-09-23 14:31:31
Subject: [Veritas-bu] Linux Client troubleshooting
From: tlewick AT hrblock DOT com (Lewick, Taylor)
Date: Fri, 23 Sep 2005 13:31:31 -0500 
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Hi all, I have installed the NetBackup client to a Linux machine and I
am having trouble getting the backups to work.

=20

I have installed on several other Linux machines at same OS levels/NB
Client versions with no problems.

=20

Whenever I try a backup the status ends in 57, client connection
refused.

=20

I verified its not a firewall issue.  I actually had the firewall guy
show me the ports he has granted access for on this server.

I did all the troubleshoointg, i.e. telnet hostname 13782, check inetd.d
directory, netstat -an |grep 1378 shows Listening on these ports, etc...

=20

The only thing I can find, when I login to the Linux Server and do
nslookups or digs everything is find for name resolution.

But when I run bpclntcmd -server master-server I get the following...

=20

./bpclntcmd -hn master

host master: master.domain at 1.1.1.1 (0x4f340a0a)

checkhname: aliases:

=20

and instead of completing and giving me back my prompt, it hangs at the
checkhname: aliases.

=20

Has anyone seen anything like this before?  I'm hoping someone here can
shed some light before I have to go to the hell that is opening a case
with Veritas Support...

=20

Thanks,

Taylor

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<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Hi all, I have installed the =
NetBackup
client to a Linux machine and I am having trouble getting the backups to =
work.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I have installed on several other =
Linux
machines at same OS levels/NB Client versions with no =
problems.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Whenever I try a backup the status =
ends in
57, client connection refused.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I verified its not a firewall =
issue.&nbsp;
I actually had the firewall guy show me the ports he has granted access =
for on
this server.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I did all the troubleshoointg, =
i.e. telnet hostname
13782, check inetd.d directory, netstat &#8211;an |grep 1378 shows =
Listening on
these ports, etc&#8230;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>The only thing I can find, when I =
login to
the Linux Server and do nslookups or digs everything is find for name
resolution.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>But when I run bpclntcmd =
&#8211;server master-server
I get the following&#8230;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>./bpclntcmd -hn =
master</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>host master: master.domain at =
1.1.1.1
(0x4f340a0a)</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>checkhname: =
aliases:</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>and instead of completing and =
giving me
back my prompt, it hangs at the checkhname: aliases.</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Has anyone seen anything like this
before?&nbsp; I&#8217;m hoping someone here can shed some light before I =
have
to go to the hell that is opening a case with Veritas =
Support&#8230;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Thanks,</span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
  style=3D'font-size:12.0pt;color:navy'>Taylor</span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;</span></font></p>

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