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Since I have patched to MP4 and the problem has disappeared.
Thanks!
Bobby Windle
W.L. Gore & associates, Inc.
bwindle AT wlgore DOT com
cell : (302) 588-7374 (preferred)
office: (410) 302-4117 fax: (410) 506-4400
"April Kelley" <april.kelley AT hostcentric DOT com>
03/29/2005 03:08 AM
To
"Stephens, John" <jstephens AT ti DOT com>, "Bobby R Windle"
<bwindle AT wlgore DOT com>, <veritas-bu AT mailman.eng.auburn DOT edu>
cc
Subject
RE: [Veritas-bu] Jobs starting but do nothing..
(I realize this is late...)
Are they windows 2003 clients? I had this problem with Volume Shadow Copy
Service being disabled. I had clients that would run for 2-3 days and
never die of a connection error. It turned out that Netbackup was waiting
for a response from the Volume Shadow Copy Service. Netbackup requires it
on Windows 2003 machines, although there is a messy work around. We are
running Netbackup 5.1
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Stephens,
John
Sent: Wednesday, February 02, 2005 12:30 PM
To: Bobby R Windle; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Jobs starting but do nothing..
I have seen this problem as well. I have been informed these are "ghost"
jobs and fixed in MP4. No we haven't patched yet, so I can't tell you if
the patch fixed these issues. You are welcome to try and let us know.
John D Stephens
jstephens AT ti DOT com
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Bobby R
Windle
Sent: Wednesday, February 02, 2005 9:31 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Jobs starting but do nothing..
I'm running NBU5.0 mp2 on Solaris. I just started having problems with
about
8 - 10 clients out of 250. They are all windows clients. For some reason
some of the jobs
start but never show any data moving to tape. They never show activity
but the job just runs
all night never showing a tape mounting. No connection time outs,
nothing. The other problem
jobs show backup for a while but never complete. These have the following
messages in my bpbrm log.
23:59:02.526 [21534] <2> put_long: (11) network write() error: Broken pipe
(32); socket = 8
23:59:02.526 [21534] <16> bpbrm send_keepalive: could not write KEEPALIVE
to COMM_SOCK
Have know idea if the two problems are related. Don't really know what the
problem is. Any one
have ideas? Thanks.
Bobby Windle
W.L. Gore & associates, Inc.
bwindle AT wlgore DOT com
cell : (302) 588-7374 (preferred)
office: (410) 302-4117 fax: (410) 506-4400
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<br><font size=2 face="sans-serif">Since I have patched to MP4 and the
problem has disappeared.</font>
<br>
<br><font size=2 face="sans-serif">Thanks!</font>
<br><font size=2 face="sans-serif"><br>
Bobby Windle<br>
W.L. Gore & associates, Inc.<br>
bwindle AT wlgore DOT com<br>
cell : (302) 588-7374 (preferred)<br>
office: (410) 302-4117 fax: (410) 506-4400</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td width=40%><font size=1 face="sans-serif"><b>"April Kelley"
<april.kelley AT hostcentric DOT com></b> </font>
<p><font size=1 face="sans-serif">03/29/2005 03:08 AM</font>
<td width=59%>
<table width=100%>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">To</font></div>
<td><font size=1 face="sans-serif">"Stephens, John" <jstephens AT
ti DOT com>,
"Bobby R Windle" <bwindle AT wlgore DOT com>, <veritas-bu AT
mailman.eng.auburn DOT edu></font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
<td>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">RE: [Veritas-bu] Jobs starting but do
nothing..</font></table>
<br>
<table>
<tr valign=top>
<td>
<td></table>
<br></table>
<br>
<br>
<br><font size=2 color=blue face="Arial">(I realize this is late...)</font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">Are they windows 2003 clients?
I had this problem with Volume Shadow Copy Service being disabled.
I had clients that would run for 2-3 days and never die of a connection
error. It turned out that Netbackup was waiting for a response from
the Volume Shadow Copy Service. Netbackup requires it on Windows
2003 machines, although there is a messy work around. We are running
Netbackup 5.1</font>
<br><font size=2 face="Tahoma">-----Original Message-----<b><br>
From:</b> veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<b>On
Behalf Of </b>Stephens, John<b><br>
Sent:</b> Wednesday, February 02, 2005 12:30 PM<b><br>
To:</b> Bobby R Windle; veritas-bu AT mailman.eng.auburn DOT edu<b><br>
Subject:</b> RE: [Veritas-bu] Jobs starting but do nothing..<br>
</font>
<br><font size=2 color=blue face="Arial">I have seen this problem as well.
I have been informed these are "ghost" jobs and fixed in
MP4. No we haven't patched yet, so I can't tell you if the patch
fixed these issues. You are welcome to try and let us know.</font>
<br><font size=3> </font>
<br><font size=2 face="Arial">John D Stephens</font>
<br><a href=mailto:jstephens AT ti DOT com><font size=2 color=blue
face="Arial"><u>jstephens AT ti DOT com</u></font></a>
<br><font size=3> </font>
<br>
<br>
<hr><font size=2 face="Tahoma"><b>From:</b> veritas-bu-admin AT
mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b>On Behalf Of
</b>Bobby
R Windle<b><br>
Sent:</b> Wednesday, February 02, 2005 9:31 AM<b><br>
To:</b> veritas-bu AT mailman.eng.auburn DOT edu<b><br>
Subject:</b> [Veritas-bu] Jobs starting but do nothing..</font><font size=3><br>
</font>
<br><font size=2 face="sans-serif"><br>
I'm running NBU5.0 mp2 on Solaris. I just started having problems
with about <br>
8 - 10 clients out of 250. They are all windows clients. For some
reason some of the jobs</font><font size=3> </font><font size=2
face="sans-serif"><br>
start but never show any data moving to tape. They never show activity
but the job just runs <br>
all night never showing a tape mounting. No connection time outs,
nothing. The other problem</font><font size=3> </font><font size=2
face="sans-serif"><br>
jobs show backup for a while but never complete. These have the following
messages in my bpbrm log.</font><font size=3> <br>
</font><font size=2 face="sans-serif"><br>
23:59:02.526 [21534] <2> put_long: (11) network write() error: Broken
pipe (32); socket = 8</font><font size=3> </font><font size=2
face="sans-serif"><br>
23:59:02.526 [21534] <16> bpbrm send_keepalive: could not write KEEPALIVE
to COMM_SOCK</font><font size=3> <br>
</font><font size=2 face="sans-serif"><br>
Have know idea if the two problems are related. Don't really know what
the problem is. Any one</font><font size=3> </font><font size=2
face="sans-serif"><br>
have ideas? Thanks.</font><font size=3> <br>
<br>
</font><font size=2 face="sans-serif"><br>
<br>
Bobby Windle<br>
W.L. Gore & associates, Inc.<br>
bwindle AT wlgore DOT com<br>
cell : (302) 588-7374 (preferred)<br>
office: (410) 302-4117 fax: (410) 506-4400</font><font size=3>
</font>
<br>
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