Veritas-bu

[Veritas-bu] Jobs starting but do nothing..

2005-03-29 03:08:25
Subject: [Veritas-bu] Jobs starting but do nothing..
From: april.kelley AT hostcentric DOT com (April Kelley)
Date: Tue, 29 Mar 2005 00:08:25 -0800
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(I realize this is late...)
=20
Are they windows 2003 clients?  I had this problem with Volume Shadow =
Copy Service being disabled.  I had clients that would run for 2-3 days =
and never die of a connection error.  It turned out that Netbackup was =
waiting for a response from the Volume Shadow Copy Service.  Netbackup =
requires it on Windows 2003 machines, although there is a messy work =
around.  We are running Netbackup 5.1

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Stephens, =
John
Sent: Wednesday, February 02, 2005 12:30 PM
To: Bobby R Windle; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Jobs starting but do nothing..


I have seen this problem as well.  I have been informed these are =
"ghost" jobs and fixed in MP4.  No we haven't patched yet, so I can't =
tell you if the patch fixed these issues.  You are welcome to try and =
let us know.
=20
John D Stephens
jstephens AT ti DOT com
=20

  _____ =20

From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Bobby R =
Windle
Sent: Wednesday, February 02, 2005 9:31 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Jobs starting but do nothing..



I'm running NBU5.0 mp2  on Solaris.  I just started having problems with =
about=20
8 - 10 clients out of 250.   They are all windows clients. For some =
reason some of the jobs=20
start but never show any data moving to tape.  They never show activity =
but the job just runs=20
all night never showing a tape mounting.  No connection time outs, =
nothing.  The other problem=20
jobs show backup for a while but never complete. These have the =
following messages in my bpbrm log.=20

23:59:02.526 [21534] <2> put_long: (11) network write() error: Broken =
pipe (32); socket =3D 8=20
23:59:02.526 [21534] <16> bpbrm send_keepalive: could not write =
KEEPALIVE to COMM_SOCK=20

Have know idea if the two problems are related. Don't really know what =
the problem is. Any one=20
have ideas?   Thanks.=20



Bobby Windle
W.L. Gore & associates, Inc.
bwindle AT wlgore DOT com
cell : (302) 588-7374 (preferred)
office: (410) 302-4117    fax: (410) 506-4400=20


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<BODY>
<DIV><SPAN class=3D858550608-29032005><FONT face=3DArial color=3D#0000ff =
size=3D2>(I=20
realize this is late...)</FONT></SPAN></DIV>
<DIV><SPAN class=3D858550608-29032005><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D858550608-29032005>
<DIV><SPAN class=3D765330408-29032005><FONT face=3DArial><FONT =
color=3D#0000ff><FONT=20
size=3D2>Are they windows 2003 clients?&nbsp; I had this problem with =
Volume=20
Shadow Copy Service being disabled.<SPAN =
class=3D858550608-29032005>&nbsp; I had=20
clients that would run for&nbsp;2-3 days and never die of a connection=20
error.&nbsp; It&nbsp;turned out that Netbackup&nbsp;was waiting for a =
response=20
from the Volume Shadow Copy Service.</SPAN>&nbsp; Netbackup requires it =
on=20
Windows 2003 machines<SPAN class=3D858550608-29032005>, although there =
is a messy=20
work around</SPAN>.<SPAN class=3D858550608-29032005>&nbsp; We are =
running=20
Netbackup 5.1</SPAN></FONT></FONT></FONT></SPAN></DIV></SPAN></DIV>
<BLOCKQUOTE>
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>Stephens,=20
  John<BR><B>Sent:</B> Wednesday, February 02, 2005 12:30 =
PM<BR><B>To:</B> Bobby=20
  R Windle; veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE:=20
  [Veritas-bu] Jobs starting but do nothing..<BR><BR></FONT></DIV>
  <DIV dir=3Dltr align=3Dleft><SPAN class=3D463282720-02022005><FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>I have seen this problem as well.&nbsp; I =
have=20
  been&nbsp;informed these are "ghost" jobs and fixed in MP4.&nbsp; No =
we=20
  haven't patched yet, so I can't tell you if the patch fixed these=20
  issues.&nbsp; You are welcome to try and let us =
know.</FONT></SPAN></DIV>
  <DIV>&nbsp;</DIV>
  <DIV align=3Dleft><FONT face=3DArial size=3D2>John D =
Stephens</FONT></DIV>
  <DIV align=3Dleft><FONT face=3DArial size=3D2><A=20
  href=3D"mailto:jstephens AT ti DOT com">jstephens AT ti DOT 
com</A></FONT></DIV>
  <DIV>&nbsp;</DIV><BR>
  <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
  <HR tabIndex=3D-1>
  <FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Bobby R=20
  Windle<BR><B>Sent:</B> Wednesday, February 02, 2005 9:31 =
AM<BR><B>To:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] Jobs 
=

  starting but do nothing..<BR></FONT><BR></DIV>
  <DIV></DIV><BR><FONT face=3Dsans-serif size=3D2>I'm running NBU5.0 mp2 =
&nbsp;on=20
  Solaris. &nbsp;I just started having problems with about =
</FONT><BR><FONT=20
  face=3Dsans-serif size=3D2>8 - 10 clients out of 250. &nbsp; They are =
all windows=20
  clients. For some reason some of the jobs</FONT> <BR><FONT =
face=3Dsans-serif=20
  size=3D2>start but never show any data moving to tape. &nbsp;They =
never show=20
  activity but the job just runs </FONT><BR><FONT face=3Dsans-serif =
size=3D2>all=20
  night never showing a tape mounting. &nbsp;No connection time outs, =
nothing.=20
  &nbsp;The other problem</FONT> <BR><FONT face=3Dsans-serif =
size=3D2>jobs show=20
  backup for a while but never complete. These have the following =
messages in my=20
  bpbrm log.</FONT> <BR><BR><FONT face=3Dsans-serif =
size=3D2>23:59:02.526 [21534]=20
  &lt;2&gt; put_long: (11) network write() error: Broken pipe (32); =
socket =3D=20
  8</FONT> <BR><FONT face=3Dsans-serif size=3D2>23:59:02.526 [21534] =
&lt;16&gt;=20
  bpbrm send_keepalive: could not write KEEPALIVE to COMM_SOCK</FONT>=20
  <BR><BR><FONT face=3Dsans-serif size=3D2>Have know idea if the two =
problems are=20
  related. Don't really know what the problem is. Any one</FONT> =
<BR><FONT=20
  face=3Dsans-serif size=3D2>have ideas? &nbsp; Thanks.</FONT> =
<BR><BR><BR><FONT=20
  face=3Dsans-serif size=3D2><BR>Bobby Windle<BR>W.L. Gore &amp; =
associates,=20
  Inc.<BR>bwindle AT wlgore DOT com<BR>cell : (302) 588-7374 =
(preferred)<BR>office:=20
  (410) 302-4117 &nbsp; &nbsp;fax: (410) 506-4400</FONT>=20
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