Which license you are using? Business Server, Enterprise server...

        To some licenses the master and media servers must be the same box.

T+

Carlos Alberto Lima dos Santos 
Eng. de Computação
Campinas-SP - Brasil
* carlos_listas AT yahoo.com DOT br
icq 123987362


        

-----Mensagem original-----
De: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] Em nome de
Tina.McDowney AT VHDA DOT com
Enviada em: quinta-feira, 3 de março de 2005 18:05
Para: veritas-bu AT mailman.eng.auburn DOT edu
Assunto: [Veritas-bu] problems configuring the tape drive

In our test environment, we have the following specs. MS windows 2003;
Netbackup 4.5; a standalone tape drive -hcart2 drive type; a master and
media server; currently the tape drive is physically attached to the master
server.  
I'm able to see the drive via computer management; however, when I run
configuration wizard through the Netbackup Console, I get the following
error message: Could not get device configuration.  The external robot
mappings file has invalid license infor (2)

Via Device monitor, the recorded media id is A00000.  The drive actually
mounted in the drive is Z998L2.

Help

Tina
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