Veritas-bu

[Veritas-bu] Error 13 on W2K Domain Controllers

2005-02-08 02:45:19
Subject: [Veritas-bu] Error 13 on W2K Domain Controllers
From: Bart.WALLEBROEK AT swift DOT com (WALLEBROEK Bart)
Date: Tue, 08 Feb 2005 08:45:19 +0100
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Since a couple of weeks now we see all our Windows 2000 Domain
Controllers failing with error 13.  Veritas DataCenter MP5 is used.
We have spoken to Veritas support but they just don't have a clue what
is going on.  All resolutions are ok, all settings are ok.  Even a
backup of a small file (10K) gives this error. 
 
Re-installing the client, disabling OTM, using etc/hosts file, ...
nothing helps.  The strange thing is that sometimes a dc gets backed up
but others just refuse to do.  As we are migrating to 5.1  MP1  soon ,
Veritas told us that this should be solved then but somehow I just don'
buy it. 
 
However when we initiate a user backup most of the time the job succeeds
but only when you backup 1 filesystem at a time (C:\, D:\, E:\ and
System State).  When you do a user backup of 2 or more filesystems then
you get an error 13 as well. 
 
Below is an extract from the logs.  If one of you guys can find the
issue then you beat Veritas support. 
 
2/2/2005           6:04:41 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup socket operation failed - 10054
(at..\child.c.1091)2/2/2005           6:04:41 PM       HKFPSU01NBKP
hkdcsl01           Error     22425   Backup socket read failed, An
existing connection   was forcibly closed by the remote host.  (10054) 
2/2/2005           6:04:41 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup unable to perform read from client
socket,connection may have been broken 
2/2/2005           6:04:41 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup could not send server status message 
2/2/2005           6:04:43 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup backup of client hkdcsl01 exited with status13
(file read failed) 
2/2/2005           6:04:54 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup socket read failed, An existing connection
was forcibly closed by the remote host.  (10054) 
2/2/2005           6:04:54 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup socket operation failed - 10054
(at..\child.c.1091)2/2/2005           6:04:54 PM       HKFPSU01NBKP
hkdcsl01           Error     22425   Backup could not send server status
message 
2/2/2005           6:04:57 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup suspending further backup attempts for   client
hkdcsl01, policy HKDCSL01, schedule Daily because it has exceeded the
configured number of tries 
2/2/2005           6:04:58 PM       HKFPSU01NBKP          hkdcsl01
Error     22425   Backup backup of client hkdcsl01 exited with status13
(file read failed) 
 
Bart Wallebroek 
Backup administrator 
SWIFT 

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<DIV><FONT face=Arial size=2>
<DIV dir=ltr align=left><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Since a couple of weeks now we see 
all our Windows 2000 Domain Controllers failing with error 13.&nbsp; Veritas 
DataCenter MP5 is used.<SPAN class=793285406-08022005>&nbsp;&nbsp; 
&nbsp;</SPAN></SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We have spoken to Veritas support 
but they just don&#8217;t have a clue what is going on.&nbsp; All resolutions 
are ok, 
all settings are ok.&nbsp; Even a backup of a small file (10K) gives this 
error.<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005></SPAN></SPAN>&nbsp;</DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Re-installing 
the client, disabling OTM, using etc/hosts file, &#8230; nothing helps. 
&nbsp;The 
strange thing is that sometimes a dc gets backed up but others just refuse to 
do.&nbsp; As we are migrating to 5.1&nbsp;<SPAN 
class=793285406-08022005>&nbsp;MP1 &nbsp;</SPAN>soon<SPAN 
class=793285406-08022005>&nbsp;,&nbsp;</SPAN> Veritas told us that this should 
be solved then but somehow I just don&#8217; buy it.<SPAN 
class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005></SPAN></SPAN>&nbsp;</DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005>However when we initiate a user&nbsp;backup most of 
the 
time the job succeeds but only when you backup 1&nbsp;filesystem at a time 
(C:\, 
D:\, E:\ and System State).&nbsp; When you do a user backup of 2 or more 
filesystems then you get an error 13 as well.&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005></SPAN></SPAN>&nbsp;</DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Below is an 
extract from the logs.&nbsp; If one of you guys can find the issue then you 
beat 
Veritas support.<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005></SPAN></SPAN>&nbsp;</DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:41 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup socket operation failed 
- 
10054 (at</SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">..\child.c.1091)</SPAN><SPAN 
lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:41 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup socket read failed, An 
existing connection<SPAN class=793285406-08022005>&nbsp; 
&nbsp;</SPAN></SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">was forcibly closed by the remote 
host.&nbsp; (10054)<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:41 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup unable to perform read 
from client socket,</SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">connection may have been 
broken<SPAN 
class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:41 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup could not send server 
status message<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:43 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup backup of client 
hkdcsl01 
exited with status</SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">13 (file read failed)<SPAN 
class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:54 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup socket read failed, An 
existing connection<SPAN class=793285406-08022005>&nbsp; 
&nbsp;</SPAN></SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">was forcibly closed by the remote 
host.&nbsp; (10054)<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:54 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup socket operation failed 
- 
10054 (at</SPAN><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">..\child.c.1091)</SPAN><SPAN 
lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:54 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup could not send server 
status message<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:57 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup suspending further 
backup 
attempts for<SPAN class=793285406-08022005>&nbsp; &nbsp;</SPAN></SPAN><SPAN 
lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">client hkdcsl01, policy 
HKDCSL01, schedule Daily because it has exceeded the configured number of 
tries<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=EN-GB 
style="FONT-SIZE: 10pt; FONT-FAMILY: 
Arial">2/2/2005&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
6:04:58 PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
HKFPSU01NBKP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
hkdcsl01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Error&nbsp;&nbsp;&nbsp;&nbsp; 22425&nbsp;&nbsp; Backup backup of client 
hkdcsl01 
exited with status</SPAN><SPAN lang=NL-BE 
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">13 (file read failed)<SPAN 
class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=NL-BE style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN 
class=793285406-08022005></SPAN></SPAN>&nbsp;</DIV>
<DIV><SPAN lang=NL-BE style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Bart 
Wallebroek<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=NL-BE style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Backup 
administrator<SPAN class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV>
<DIV><SPAN lang=NL-BE style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">SWIFT<SPAN 
class=793285406-08022005>&nbsp;</SPAN></SPAN></DIV></FONT></DIV></BODY></HTML>

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