Veritas-bu

[Veritas-bu] Windows client hangs

2005-02-06 11:47:14
Subject: [Veritas-bu] Windows client hangs
From: David Rock <dave-bu AT graniteweb DOT com> (David Rock)
Date: Sun, 6 Feb 2005 10:47:14 -0600
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* Poplin, John <john.poplin AT medtronic DOT com> [2005-02-06 08:53]:
>       We are experiencing a problem with the VSP (Snapshot) on our Windows
>       2000 Servers. Approximately 1-2 times per week in our environment of
>       approximately 50 servers, we have the VSP process hang causing one of
>       a few different problems.
>=20
>       1. VSP hangs causing bpbkar32.exe to remain running. We Unable to
>       forcefully kill the process, and system requires hard restart.
>       VSPCache files stay on the drives.
>=20
>       2. VSP hangs causing system to completely lock up. Hard restart
>       required. This has caused corruption in some other parts of the
>       systems such as MSQueue service.
>=20
>       Has anyone else had symtoms like this? We see this throughout our
>       environment, which consists mainly of HP Proliant servers, however we
>       have seen this happen on some of our older HP/Digital servers also.
>       All systems were built from scratch, not ghosted, and run various
>       applications. The only 2 3rd party applications that exist on all
>       systems are BMC Patrol and McAfee Antivirus

We have had numerous issues with VSP that mainly consist of the snapshot
volumes being left behind taking up disk space. In extreme cases, it has
forced a hard reboot of the system. Unless it has been proven that VSP
is needed for a given machine, we generally end up just turning it off.

--=20
David Rock
david AT graniteweb DOT com

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