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I don't think they use tiers anymore. I think they just have server, client
and advanced client.
Ebon Nash
Compuware Corporation
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Jennifer
Hooper
Sent: Thursday, January 27, 2005 3:55 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Maintenance Renewal
Hi gang -
For us, it is that dreaded time of year again... budgets. So we're
trying to figure out how much to budget for NBU licensing.... My question
is, how can I tell what Tier of something that I have? I am comparing a
list of what we bought last year during our true-up, the Licenses from the
servers themselves, and a standard list of Veritas support rates. I can
pretty much figure it out, but I'm having trouble knowing what Tier I need
to select. Anyone been through this before?
Veritas is no help as yet, they are telling us it's a 1 week turnaround
time to get a quote for maintenance renewal. Our deadline is tomorrow!!
Not to mention, getting a hold of my rep has been a nightmare. If anyone
can help me figure this out, I'd be greatly appreciative.
Thanks,
Jen
The contents of this e-mail are intended for the named addressee only. It
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<DIV><SPAN class=3D982063121-27012005><FONT face=3DArial =
color=3D#0000ff size=3D2>I=20
don't think they use tiers anymore. I think they just have =
server, client=20
and advanced client.</FONT></SPAN></DIV>
<DIV><SPAN class=3D982063121-27012005><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D982063121-27012005><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D982063121-27012005><FONT face=3DArial =
color=3D#0000ff size=3D2>Ebon=20
Nash</FONT></SPAN></DIV>
<DIV><SPAN class=3D982063121-27012005><FONT face=3DArial =
color=3D#0000ff=20
size=3D2>Compuware Corporation</FONT></SPAN></DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B>=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>Jennifer=20
Hooper<BR><B>Sent:</B> Thursday, January 27, 2005 3:55 =
PM<BR><B>To:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] =
Maintenance=20
Renewal<BR><BR></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 size=3D2>Hi gang - =
</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 =
size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN =
class=3D999295220-27012005> =20
<FONT face=3D"Trebuchet MS" color=3D#000080 size=3D2>For us, it is =
that dreaded time=20
of year again... budgets. So we're trying to figure out how =
much to=20
budget for NBU licensing.... My question is, how can I tell =
what Tier of=20
something that I have? I am comparing a list of what we bought =
last year=20
during our true-up, the Licenses from the servers themselves, and a =
standard=20
list of Veritas support rates. I can pretty much figure it out, =
but I'm=20
having trouble knowing what Tier I need to select. Anyone been =
through=20
this before? </FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 =
size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN =
class=3D999295220-27012005> =20
<FONT face=3D"Trebuchet MS" color=3D#000080 size=3D2>Veritas is no =
help as yet, they=20
are telling us it's a 1 week turnaround time to get a quote for =
maintenance=20
renewal. Our deadline is tomorrow!! Not to mention, =
getting a hold=20
of my rep has been a nightmare. If anyone can help me figure =
this out,=20
I'd be greatly appreciative.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 =
size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 =
size=3D2>Thanks,</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080 =
size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D999295220-27012005><FONT=20
face=3D"Trebuchet MS" color=3D#000080=20
size=3D2>Jen</FONT></SPAN></DIV></BLOCKQUOTE></BODY></HTML>
<BR>
<BR>
<BR>
<P><B><FONT SIZE=3D2 FACE=3D"Arial">The contents of this e-mail are =
intended for the named addressee only. It contains information that may =
be confidential. Unless you are the named addressee or an authorized =
designee, you may not copy or use it, or disclose it to anyone else. If =
you received it in error please notify us immediately and then destroy =
it.</FONT></B> </P>
<BR>
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