Veritas-bu

[Veritas-bu] Do you use All Local Hard Drives - Issues Upgrading 4.5 FP7 to NBU 5.1 for Large Environments

2005-01-29 22:28:40
Subject: [Veritas-bu] Do you use All Local Hard Drives - Issues Upgrading 4.5 FP7 to NBU 5.1 for Large Environments
From: briandiven AT northwesternmutual DOT com (briandiven AT northwesternmutual DOT com)
Date: Sat, 29 Jan 2005 21:28:40 -0600
There is something else that I thought everyone should know.  The All Local 
Hard Drives directive is handled very differently in 5.1.  BPSCHED needs to 
resolve this with each server on a serial basis before a job even gets into the 
queued state with 5.1.

Ergo, if you have any network issues, this resolution will pause throughout 
your timeout values and BPSCHED can take a lot longer than normal while it 
works in the background before you even see jobs queued.  In other words, if 
you submit a backup of 100 Windows Servers using All Local Hard Drives, it has 
to resolve and detect All Local Drives across all 100 servers before the jobs 
will even hit the queue and you will see it.  BPSCHED is taking a lot longer to 
run these days.

This has an even greater affect if your master/media servers are HP due to an 
HP Unix OS limitation.  Feel free to email me if you use HP-Unix and I can 
share additional feedback and tuning parameters and patch levels.

Is it obvious that I've been fighting 5.1 issues for 9 weeks?  We installed 5.1 
MP2 binaries before it was GA.  I feel an ownership to give back to the 
community, so any questions you have or anything you want me to test, just ask.

I owe you !!!

Brian

-----Original Message-----
From: DIVEN, BRIAN 
Sent: Saturday, January 29, 2005 8:16 PM
To: DIVEN, BRIAN; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Issues Upgrading 4.5 FP7 to NBU 5.1 for Large
Environments


Please reference http://support.veritas.com/docs/274544


-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of
briandiven AT northwesternmutual DOT com
Sent: Saturday, January 29, 2005 6:20 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Issues Upgrading 4.5 FP7 to NBU 5.1 for Large
Environments


TechNote 274544 provides ideas to reduce the burden on the NBU 5.1 software in 
large environments.  Since our upgrade 9 weeks ago, we have been bouncing NBU 
almost daily due to hung backups and we are a large 24x7 environment and have 
seen limited improvements after 9 weeks of an open case with Veritas - and then 
seeing this TechNote.  I find it ironic that the re-branding of 5.1 to 
Enterprise Server and a technote that says not to stress BPSCHED in Enterprise 
Server environments can occur, so I'd like to see if I'm alone here.

We have had several issues upgrading to NBU 5.1 MP1 and now MP2 where we are 
unable to submit many backups (queued or active) at once.  The recent TechNote 
274544 fits our account perfectly and I am wondering if any other large NBU 
shops are experiencing similar issues.  I have a hard time believing this 
TechNote was generated just because of us.  Veritas shows no desire to address 
this other than to wait until release 6.x and I could use some friends that 
will either state that they have an issue or help me push a fix through.

Veritas backline also stated that they won't support us backing off of 5.1 MP1 
to 4.5 FP7 where we had a stable environment.  They test MP2 to MP1 uninstalls, 
but when you upgrade from release 4 to release 5, they don't test this and 
there are some inherent undocumented catalog changes that could mess us up and 
not be able to recover a 5.1 backup to a 4.5 restore.  They only want to fix 
and go forward.  We had many MP2 binaries prior to them being released and then 
moved to MP2 and we still can't get through a night if we submit all of our 
backups.

We have exercised every recommendation in this technote and remain unsuccessful.

I need some of my friends to contact me with similar issues to get this fixed 
if we are to fix and go forward.  We need to push Veritas on this issue as a 
group of large Enterprise Server companies.

Brian

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