If it helps any, we're experiencing very strange similar problems with
Netbackup 5.0 running on Solaris 7. The clients in particular that we are
having trouble with are Windows 2000 Advanced Cluster running on 8way Compaq
boxes, in a 4 way cluster. The jobs will kick off, and then hang after
20034kb, or some other similar number, and will stay hung until cancelled.
One, two, or three of the other clusters will complete successfully, or
hang, but these stay hung until manual intervention is accomplished. When
the job is cancelled, it will restart or cancel, depending on the backup
window. It generally completes successfully upon retry.
We're thinking now that this is because we're not running the Advanced
Client on these servers, but it's a rather non-issue for us since the data
will be soon located on a SAN and backed up that method. We've tried
uninstalling/reinstalling the standard client, changing some of the policy
attributes, and all kinds of good stuff... But nothing seems to stop it. I
was hoping that it would be solved with the upgrade to 5.1 that we are
fixing to install on a new master server.
The other strange thing that we have noticed is that all of a sudden, our
Remote-NDMP jobs started dying with a 219 - The storage unit is not
available. The drives are configured and present. I restarted NBU from the
ground up, and relaunched the backup. I noticed that both the NDMP drives
went into DOWN-TLD. I brought them both back up, then drive 5 went
DOWN-TLD. Brought drive 5 back up, drive 6 went DOWN-TLD. Brought drive 5
back up, they both went DOWN-TLD. Repeat vicious cycle until job dies with
219 error. This is a most bizarre problem!!!
Thank god I have a consultant coming in to help today.
Jen
-----Original Message-----
From: MCare Backup [mailto:mcarebackup AT hotmail DOT com]
Sent: Tuesday, December 28, 2004 6:26 AM
To: Wayne T Smith; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] bpbrm very confused?!
I've actually encountered something similar. I have two backup jobs still
running in the morning -- one has about 450GB worth of data, the other is
just a 5GB application drive. Both jobs will list the same tapes as being
mounted -- not just one tape, but often 6 or 7 (still using DLT III/IV
tapes). However, the smaller job will list with "0 KB stored," while the
big job is definitely in progress. If I cancel the smaller job due to
inactivity, the big job will *start over*.
The two client drives are on separate servers, the big one being a W2K3 file
server, the small one being a currently inactive W2K SQL server. It does
this a couple times a week, and if I let them both run, the big one will
ultimately complete, but in an error state, while the other eternally hangs.
I went on vacation, and my replacement was nervous about cancelling anything
-- this job ran for 13 days in my absence...
If anyone can identify a reason for this, I'd greatly appreciate it... I'm
completely at a loss. Running 4.5 Enterprise edition on W2K3 servers (one
master, one media).
Thanks,
-S
----- Original Message -----
From: "Wayne T Smith" <wtsmith AT maine DOT edu>
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Monday, December 27, 2004 6:03 PM
Subject: [Veritas-bu] bpbrm very confused?!
> One of my running backups now shows the following under "details":
>
> 12/27/04 17:45:40 - started process bpbrm (9151)
> 12/27/04 17:45:40 - connecting
> 12/27/04 17:45:40 - mounting NB0086
> 12/27/04 17:45:40 - positioning NB0086 to file 43
> 12/27/04 17:45:40 - positioned; position time: 000:00:00
> 12/27/04 17:45:40 - begin writing
> 12/27/04 17:45:43 - connected; connect time: 000:00:03
> 12/27/04 17:46:43 - Error bpbrm(pid=9151) cannot connect to
> xxx.maine.edu to send mail\
>
> What is really strange is that xxx.maine.edu is *ANOTHER* client (trying
> to do a concurrent backup,but unable to be contacted), *NOT* a NetBackup
> server! (All my clients are configured to send mail via the NetBackup
> server).
>
> Also, this was about the time that I "manually" canceled the
> xxx.maine.edu backup via the Admin Console.
>
> Can't say this gives me a warm, cuddly feeling about NetBackup v5.1MP1!
;-)
> For what it's worth, the NetBackup server is Solaris 9 and the clients
> WinXP.
>
> cheers, wayne
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
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