I would try these few things as well.
>From the media server run
/usr/openv/netbackup/bin/bpclntcmd -self
To see how your ip and name resolves
/usr/openv/netbackup/bin/bpclntcmd -hn $your_workstation_hostname
then
/usr/openv/Netbackup/bin/bplcntcmd -ip $your_workstation_ipaddr
Now from your workstation
C:\program files\veritas\netbackup\bin\bpclntcmd.exe -self
C:\program files\veritas\netbackup\bin\bpclntcmd.exe -hn
$your_media_server
C:\program files\veritas\netbackup\bin\bpclntcmd.exe -ip
$media_server_ip
NBU does a reverse lookup; this will make sure that you are who you
think you are according your network. These tests will perform the
gethostnamebyname and gethostnamebyaddr calls.
David A. Chapa | ADIC | 720.272.8452 cell | http://www.adic.com
Sr. Technical Advisor
-----Original Message-----
From: Jennifer Hooper [mailto:jennifer.hooper AT peregrine DOT com]
Sent: Friday, October 08, 2004 10:51 AM
To: David Chapa; Jennifer Hooper; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Problems with Admin Consoles
Absolutely, we did. And we are actually looking into upgrading to 5.1
and
all that entails.
Thanks!
Jennifer
-----Original Message-----
From: David Chapa [mailto:david.chapa AT adic DOT com]
Sent: Friday, October 08, 2004 9:45 AM
To: Jennifer Hooper; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Problems with Admin Consoles
Okay...after you updated your NBU server's config files (bp.conf and
vm.conf) did you stop and start the data base daemons or processes?
I don't use the JAVA so I can't help you out there.
You may want to look at a patches for 5.0 too.
David A. Chapa | ADIC | 720.272.8452 cell | http://www.adic.com Sr.
Technical Advisor
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jennifer
Hooper
Sent: Friday, October 08, 2004 10:25 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Problems with Admin Consoles
Hi there!
We are having a couple of problems with both versions of the
Admin
Consoles. The first one is the full console running on a Windows XP
SP1.
The problem is that I can't access my media server, even though the
workstation name is permitted. I get the error: Unable to determine
global
device database host for device host mediaserver.peregrine.com: not
authorized to connect to vmd(126). Everything appears to be running
with I
do a bpps -a from the media server, though.
In addition, on a couple of different PC's now, all running
Windows
XP SP1, the Java Console will not run. If I go to the Java Console for
either the master or media servers, the command prompt comes up and the
app
looks like it's going to start, but it never does. Never get a log in
prompt or anything. In the event log, I get an Application Hang error:
Hanging application NBConsole.EXE, version 5.0.0.352, hang module
hungapp,
version 0.0.0.0, hang address 0x00000000.
Here's our environment: Veritas Netbackup 5.0 (no patches) on
Master server - Solaris 7, ATL DLT Library. Media server - Solaris 8,
Storagetek e700 library. Consoles - IBM PC's running Windows XP SP1.
I have reinstalled the full clients 4 times on the console PC's,
and
that hasn't made a difference, even installing them independantly:
Installing the Fat console and not the java and vice versa. Has anyone
seen
anything like this and know what I might be able to do to fix it?
Thanks much!
Jennifer
Sr. Network Engineer
Peregrine Systems, Inc.
San Diego, CA
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