[Veritas-bu] Problems with Admin Consoles

Absolutely, we did.  And we are actually looking into upgrading to 5.1 and
all that entails.  

Thanks!

Jennifer 

-----Original Message-----
From: David Chapa [mailto:david.chapa AT adic DOT com] 
Sent: Friday, October 08, 2004 9:45 AM
To: Jennifer Hooper; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Problems with Admin Consoles

Okay...after you updated your NBU server's config files (bp.conf and
vm.conf) did you stop and start the data base daemons or processes?

I don't use the JAVA so I can't help you out there.

You may want to look at a patches for 5.0 too.

David A. Chapa | ADIC | 720.272.8452 cell | http://www.adic.com Sr.
Technical Advisor 




-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jennifer
Hooper
Sent: Friday, October 08, 2004 10:25 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Problems with Admin Consoles

Hi there!

        We are having a couple of problems with both versions of the
Admin
Consoles.  The first one is the full console running on a Windows XP
SP1.
The problem is that I can't access my media server, even though the
workstation name is permitted.  I get the error:  Unable to determine
global
device database host for device host mediaserver.peregrine.com:  not
authorized to connect to vmd(126).  Everything appears to be running
with I
do a bpps -a from the media server, though.

        In addition, on a couple of different PC's now, all running
Windows
XP SP1, the Java Console will not run.  If I go to the Java Console for
either the master or media servers, the command prompt comes up and the
app
looks like it's going to start, but it never does.  Never get a log in
prompt or anything.  In the event log, I get an Application Hang error:
Hanging application NBConsole.EXE, version 5.0.0.352, hang module
hungapp,
version 0.0.0.0, hang address 0x00000000.

        Here's our environment:  Veritas Netbackup 5.0 (no patches) on
Master server - Solaris 7, ATL DLT Library.   Media server - Solaris 8,
Storagetek e700 library.  Consoles - IBM PC's running Windows XP SP1.

        I have reinstalled the full clients 4 times on the console PC's,
and
that hasn't made a difference, even installing them independantly:
Installing the Fat console and not the java and vice versa.  Has anyone
seen
anything like this and know what I might be able to do to fix it?

Thanks much!

Jennifer

Sr. Network Engineer
Peregrine Systems, Inc.
San Diego, CA
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