[Veritas-bu] Active Jobs complete and other jobs queue up....

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_001_01C495CD.D763E14C
Content-Type: text/plain;
        charset="iso-8859-1"

Hi
 
I am experiencing similar problems with my systems as well, got two cases
open with veritas now on the problem.
 
Here is what we have as a setup
 
dev/qa environment has it's own master and several media servers, all are
sun 2.6 4.5fp6 - problem does not exist
production environment has it's own master and serveral media servers, all
are sun 2.6 4.5fp6 - problem exists
 
The recommendation that veritas made to us was to increase our message queue
size...etc in the /etc/system file and "reboot -r". Since the implementation
of the message setting we have not experienced the problem.
 
They gave me a doc id that went to no place that is supposed to have the
parameters needed, but they are in the performance tunning pdf guide, as far
as the windows master server goes I'm not sure if there are windows tuning
parameters but it could be worth a look
 
the command on the suns to get the messages queue info was ipcs -a, by
default it is set to 4k and they recommend at least 64k
 
straight from their support site:
 
There are two guides available for NetBackup performance tuning, one for
UNIX and one for NT.

VERITAS NetBackup (tm) Performance Tuning Guide for UNIX Platforms:
<http://support.veritas.com/docs/240733>
http://support.veritas.com/docs/240733 

Tuning VERITAS NetBackup (tm) on NT systems for optimal performance:
<http://support.veritas.com/docs/248373>
http://support.veritas.com/docs/248373 

 
Ken

-----Original Message-----
From: WILLIAMS, KRISTOPHER L [mailto:kris.williams AT hp DOT com]
Sent: Wednesday, September 08, 2004 11:55 AM
To: Joseph Despres; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Active Jobs complete and other jobs queue up....



I have a similar problem

 

 

Master: Win2k 

NB: 5.0GA

 

 

When the window opens for all policies, all jobs get queued. Then 80 jobs
begin to run. We have 16 drives with multiplex set to 5. 

 

The problem is when one of the first 80 jobs finishes, none of the queued
jobs start. So then we have 79 active jobs. The problem continues throughout
the night until we have somewhere around 25 jobs active when there
shoulc/could be 80.

 

 

Has anyone seen this?

 

 

 

Kris 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Joseph 
Despres
Sent: Wednesday, September 08, 2004 10:37 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Active Jobs complete and other jobs queue up....

 


Master Solaris 2.6 & 2.8  NBU 4.5 fp6 

Media severs Solaris 2.8 NBU4.5 fp6 

STK Powderhorn with ACSLS...  both 9940 & 9840 drives.... 

I have seen the following: 

1.  Active Jobs complete writing but never complete and stay active.  They
never get to the status zero... 

2.  Jobs that get fired off get queued up and stay queued.  Even  though
drives are available... 

Has anyone else seen this?

Joe Despres...........


------_=_NextPart_001_01C495CD.D763E14C
Content-Type: text/html;
        charset="iso-8859-1"

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">


<META content="MSHTML 6.00.2800.1458" name=GENERATOR>
<STYLE>@font-face {
        font-family: Tahoma;
}
@font-face {
        font-family: Verdana;
}
@font-face {
        font-family: sans-serif;
}
@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
P {
        FONT-SIZE: 12pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; FONT-FAMILY: 
"Times New Roman"
}
SPAN.EmailStyle17 {
        COLOR: navy; FONT-FAMILY: Arial
}
DIV.Section1 {
        page: Section1
}
</STYLE>
</HEAD>
<BODY lang=EN-US vLink=purple link=blue>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2>Hi</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>I am 
experiencing similar problems with my systems as well, got two cases open with 
veritas now on the problem.</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>Here 
is what we have as a setup</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2>dev/qa 
environment has it's own master and several media servers, all are sun 2.6 
4.5fp6 - problem does not exist</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2>production environment has it's own master and serveral media servers, 
all are sun 2.6 4.5fp6 - problem exists</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>The 
recommendation that veritas made to us was to increase our message queue 
size...etc in the /etc/system file and "reboot -r". Since the implementation of 
the message setting we have not experienced the problem.</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>They 
gave me a doc id that went to no place that is supposed to have the parameters 
needed, but they are in the performance tunning pdf guide, as far as the 
windows 
master server goes I'm not sure if there are windows tuning parameters but it 
could be worth a look</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>the 
command on the suns to get the messages queue info was ipcs -a, by default it 
is 
set to 4k and they recommend at least 64k</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2>straight from their support site:</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004>There are two guides available for 
NetBackup 
performance tuning, one for UNIX and one for NT.<BR><BR>VERITAS NetBackup (tm) 
Performance Tuning Guide for UNIX Platforms: &nbsp; <A 
href="http://support.veritas.com/docs/240733"; s_oc="null"><FONT 
color=#990000>http://support.veritas.com/docs/240733</FONT></A>&nbsp;<BR><BR>Tuning
 
VERITAS NetBackup (tm) on NT systems for optimal performance: &nbsp;<A 
href="http://support.veritas.com/docs/248373"; s_oc="null"><FONT 
color=#990000>http://support.veritas.com/docs/248373</FONT></A> 
<BR></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff 
size=2>Ken</FONT></DIV></SPAN>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> WILLIAMS, KRISTOPHER L 
  [mailto:kris.williams AT hp DOT com]<BR><B>Sent:</B> Wednesday, September 08, 
2004 
  11:55 AM<BR><B>To:</B> Joseph Despres; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
Active 
  Jobs complete and other jobs queue up....<BR><BR></FONT></DIV>
  <DIV class=Section1>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I have a similar 
  problem</SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Master: Win2k 
  </SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">NB: 
  5.0GA</SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">When the window 
opens 
  for all policies, all jobs get queued. Then 80 jobs begin to run. We have 16 
  drives with multiplex set to 5. </SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The problem is when 
  one of the first 80 jobs finishes, none of the queued jobs start. So then we 
  have 79 active jobs. The problem continues throughout the night until we have 
  somewhere around 25 jobs active when there shoulc/could be 
  80.</SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Has anyone seen 
  this?</SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"></SPAN></FONT>&nbsp;</P>
  <DIV>
  <P><B><FONT face=Verdana color=black size=2><SPAN 
  style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 
Verdana">Kris 
  </SPAN></FONT></B></P></DIV>
  <P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original 
  Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> 
  veritas-bu-admin AT mailman.eng.auburn DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B><SPAN 
  style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Joseph Despres<BR><B><SPAN 
  style="FONT-WEIGHT: bold">Sent:</SPAN></B> </SPAN></FONT><FONT face=Tahoma 
  size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Wednesday, 
September 
  08, 2004</SPAN></FONT><FONT face=Tahoma size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> </SPAN></FONT><FONT face=Tahoma 
  size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">10:37 
  AM</SPAN></FONT><FONT face=Tahoma size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN 
  style="FONT-WEIGHT: bold">To:</SPAN></B> </SPAN></FONT><FONT face=Tahoma 
  size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">veritas-bu AT mailman.eng.auburn 
DOT edu</SPAN></FONT><FONT 
  face=Tahoma size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN 
  style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Veritas-bu] Active Jobs 
  complete and other jobs queue up....</SPAN></FONT></P>
  <P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" 
  size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT>&nbsp;</P>
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 0.5in; MARGIN-RIGHT: 0in"><FONT 
  face="Times New Roman" size=3><SPAN 
  style="FONT-SIZE: 12pt"><BR></SPAN></FONT><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Master Solaris 2.6 &amp; 2.8 
  &nbsp;NBU 4.5 fp6</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Media severs Solaris 2.8 
  NBU4.5 fp6</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">STK Powderhorn with ACSLS... 
  &nbsp;both 9940 &amp; 9840 drives....</SPAN></FONT> <BR><BR><FONT 
  face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">I have seen the 
  following:</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">1. &nbsp;Active Jobs 
complete 
  writing but never complete and stay active. &nbsp;They never get to the 
status 
  zero...</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">2. &nbsp;Jobs that get fired 
  off get queued up and stay queued. &nbsp;Even &nbsp;though drives are 
  available...</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Has anyone else seen 
  this?<BR><BR>Joe 
Despres...........</SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>

------_=_NextPart_001_01C495CD.D763E14C--