Veritas-bu

[Veritas-bu] Importing Tapes from a downed Media Server

2004-08-30 18:22:17
Subject: [Veritas-bu] Importing Tapes from a downed Media Server
From: David.Kleinman AT applicamail DOT com (Kleinman, David)
Date: Mon, 30 Aug 2004 18:22:17 -0400
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Our media server (media1) crashed at a remote facility. We brought the
media to another datacenter facility and I'm unable to import the media
from the downed media server into the master server (master1) b/c the
master can't contact the media server.

=0D

The following command returns the prompt immediately:

C:\Program Files\VERITAS\NetBackup\bin\admincmd>bpmedia -movedb -ev
100108 -new server master1

=0D

These commands return errors:

C:\Program Files\VERITAS\NetBackup\bin\admincmd>bpmedialist -m 100108

requested media id was not found in NB media database and/or MM volume
database

C:\Program Files\VERITAS\NetBackup\bin\admincmd>bpmedialist -m list -l
-h media1

Could not obtain report from host media1, handshaking failed with server
backup restore manager

=0D

I can see the tapes in the robot but can't see them when I run a media
report on the master server. A report on the downed media server hangs.

=0D

Here is the detailed status of the failed import of the tape:

8/30/2004 5:51:56 PM - begin Import

8/30/2004 5:51:57 PM - started process bptm (2408)

8/30/2004 5:51:57 PM - started process bptm (2408)

8/30/2004 5:51:57 PM - mounting 100108

8/30/2004 5:52:22 PM - Error bptm (pid=3D2408) WRN - Cannot import media
id 100108, that media id is already active on some other server.

8/30/2004 5:52:22 PM - Error bpimport (pid=3D2404) Status =3D cannot=
 perform
specified media import operation.

8/30/2004 5:52:22 PM - end Import; elapsed time: 00:00:26 cannot perform
specified media import operation (176)

=0D

Does anyone know how to move this media w/o rebuilding the media server?
I've removed the media server from the master server configs.

=0D

Netbackup 5.0 MP2 on Windows 2000

=0D

-David Kleinman, Applica INC

=0D

=0D



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 confidential=0D
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 If you are=0D
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>Our media server (media1) crashed at a remote facility.=
 We
brought the media to another datacenter facility and I&#8217;m unable to=
 import
the media from the downed media server into the master server (master1) b/c=
 the
master can&#8217;t contact the media server.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>The following command returns the prompt=
 immediately:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>C:\Program=
 Files\VERITAS\NetBackup\bin\admincmd&gt;bpmedia
-movedb -ev 100108 -new server master1<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>These commands return=
 errors:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>C:\Program=
 Files\VERITAS\NetBackup\bin\admincmd&gt;bpmedialist
-m 100108<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>requested media id was not found in NB media database=
 and/or
MM volume database<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>C:\Program
Files\VERITAS\NetBackup\bin\admincmd&gt;bpmedialist -m list -l -h=
 media1<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>Could not obtain report from host media1, handshaking=
 failed
with server backup restore manager<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>I can see the tapes in the robot but can&#8217;t see=
 them
when I run a media report on the master server. A report on the downed=
 media
server hangs.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>Here is the detailed status of the failed import of the
tape:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:51:56 PM - begin=
 Import<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:51:57 PM - started process bptm=
 (2408)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:51:57 PM - started process bptm=
 (2408)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:51:57 PM - mounting=
 100108<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:52:22 PM - Error bptm<font color=
=3Dnavy><span
style=3D'color:navy'> </span></font>(pid=3D2408) WRN - Cannot import media=
 id
100108, that media id is already active on some other=
 server.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:52:22 PM - Error bpimport<font color=
=3Dnavy><span
style=3D'color:navy'> </span></font>(pid=3D2404) Status =3D cannot perform=
 specified
media import operation.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>8/30/2004 5:52:22 PM - end Import; elapsed time:=
 00:00:26
cannot perform specified media import operation<font color=3Dnavy><span
style=3D'color:navy'> </span></font>(176)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=
=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>Does anyone know how to move this media w/o rebuilding=
 the
media server? I&#8217;ve removed the media server from the master server
configs.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>Netbackup 5.0 MP2 on Windows=
 2000<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'>-David Kleinman, Applica=
 INC<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=
=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

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<table><tr><td bgcolor=3D#ffffff><font color=
=3D#000000>________________________________________________________________=
_______________________
The information contained in this transmission may contain privileged and=
 confidential=0D
information. It is intended only for the use of the person(s) named above.=
 If you are=0D
not the intended recipient, you are hereby notified that any review,=
 dissemination,=0D
distribution or duplication of this communication is strictly prohibited.=
 If you are=0D
not the intended recipient, please contact the sender by reply email and=
 destroy all=0D
copies of the original message. To reply to our email administrator=
 directly, please=0D
send an email to postmaster AT applicamail DOT com.=0D
</font></td></tr></table>
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