We're running just 4.5, no patches. But everything was working fine
about 2 weeks ago and neither the OS nor NBU have been touched.
And there are SCSI RELEASEs in the bptm logs.
Penelope Carr wrote:
> What patch level are you at??? If you are at FP6/MP6 you must install the
> special patch. I had the same problem at a customer site and this was the
> issue.
>
> Look in bpbrm log to see if SCSI RELEASE is issued on the drive and whether
> bpbrm sends a exit notify to terminate the backup. That is what was going
> on at CSFB.
>
> Penelope
>
>
>
> -----Original Message-----
> From: Justin C. Lloyd [mailto:justin.lloyd AT mci DOT com]
> Sent: Monday, April 12, 2004 12:38 PM
> To: Greenberg, Katherine A
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] tape eject failing after backups
>
>
> I do have VERBOSE = 5 in bp.conf and vm.conf, plus the following empty
> files to increase debug messages:
>
> /usr/openv/volmgr/AVRD_DEBUG - More avrd logging in /var/adm/messages
> /usr/openv/volmgr/ROBOT_DEBUG - More robot messages
> /usr/openv/volmgr/DRIVE_DEBUG - More drive information logging
> /usr/openv/volmgr/LTID_DEBUG - More ltid information logging
> /usr/openv/volmgr/database/DEBUG - More ltid logging
>
> And the following debug directories (similar to the directories in
> netbackup/logs):
>
> /usr/openv/volmgr/debug/daemon/
> /usr/openv/volmgr/debug/reqlib/
> /usr/openv/volmgr/debug/ltid/
> /usr/openv/volmgr/debug/tpcommand/
>
> Justin
>
>
> Greenberg, Katherine A wrote:
>
>
>>Set your VERBOSE = 5 in vm.conf not in bp.conf for starters...
>>
>>Also, are you starting ltid with a -v option? It might give you some
>>more info since it's logging to /var/adm/messages like that.
>>
>>~Kate
>>
>>~~~~~~~~~~~~~~~~~~~~~~~~~~
>>Katherine Greenberg
>>Systems Engineer
>>Mid-Range Storage Management
>>Aetna, Inc.
>>greenbergka AT aetna DOT com
>>Work: 860.636.6724
>>Pager: 860.366.0672
>>
>>
>>
>>-----Original Message-----
>>From: veritas-bu-admin AT mailman.eng.auburn DOT edu
>>[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Justin C.
>>Lloyd
>>Sent: Monday, April 12, 2004 11:50 AM
>>To: veritas-bu AT mailman.eng.auburn DOT edu
>>Subject: [Veritas-bu] tape eject failing after backups
>>
>>
>>I have a case open with Veritas (and Spectra Logic) on this, but so far
>>
>>we haven't come up with anything and I'm getting desperate.
>>
>>I have a Spectra Logic 2K with 15 slots and 2 AIT-3 drives, and I'm
>>
>>using NetBackup Datacenter 4.5 on Solaris 9 (64-bit). Things have been
>>
>>running relatively fine, but about a week ago I would come in to find
>>
>>that the catalog backups had not started because the two drives were
>>
>>still occupied with tapes from backups. The backups had completed but
>>
>>the tapes fail to eject. It looks like they're trying to, because they
>>
>>start moving towards the drive doors, but then settle back in. This
>>
>>repeats for about 30 seconds and then stops. The ONLY way to get the
>>
>>tapes out is to physically remove the drives from the library and
>>
>>manually extract the tapes. This happens EVERY time NBU tries a backup.
>>
>>Now, if I use robtest, I can move tapes in and out of drives with no
>>
>>problem. I cannot, however, use robtest to remove tapes inserted by
>>
>>NBU. According to Veritas, NBU removes the tapes from the drives using
>>
>>tpunmount, which uses /usr/bin/mt, which uses the OS SCSI tape driver,
>>
>>/kernel/drv/st. On the other hand, robtest uses Veritas' generic SCSI
>>
>>driver, /kernel/drv/sg.
>>
>>Now the *really* strange thing is that I can insert a tape with robtest
>>
>>and remove it with mt.
>>
>>Note that the tapes are not *physically* stuck/jammed in the drives. I
>>
>>can manually unload them without difficulty. So it would seem that
>>
>>something about how NBU is mounting the tapes is causing this.
>>
>>Everything used to work fine, this just started happening one day. I
>>
>>have replaced hardware a couple of times before this started, but that
>>
>>was generally due to actually hardware failures. I just installed a new
>>
>>library last Monday, but that had no effect on the problem.
>>
>>I've set VERBOSE = 5 in bp.conf and added some touch files under
>>
>>/usr/openv/volmgr for more logging output, but the Veritas engineer has
>>
>>yet to find something.
>>
>>Anyone have any thoughts on this?
>>
>>Justin
>>
>>--
>>
>>Justin C. Lloyd
>>Unix System Administrator
>>MCI System Technology Solutions
>>Office 703.886.3219 Vnet 806.3219
>>
>>
>>_______________________________________________
>>Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
>>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>>
>>
>>
>>This e-mail may contain confidential or privileged information. If you
>>think you have received this e-mail in error, please advise the sender by
>>reply e-mail and then delete this e-mail immediately. Thank you. Aetna
>>
>
>
--
Justin C. Lloyd
Unix System Administrator
MCI System Technology Solutions
Office 703.886.3219 Vnet 806.3219
|
