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I think most of us agree here.
Just because you ask 10 or 20 questions, doesn't mean you're going to
stamp "fail" on their forehead and tell them to have a nice day if they
can't get 80% corect.
I'm fine with someone who can only get half correct, or sometimes even
less, but doesn't try to BS me on the other ones and either admits he
doesn't know, tries to walk through it in his head and gets part of the
way but just doesn't know the last step or tells me how he would approach
the problem and where he would look for help.
My biggest issue is all the people who claim to know it on their resume,
but seemed to have never touched the product in their life when you ask
them about it.
- Scott
Ed.Toner AT eu.nabgroup DOT com
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
04/02/2004 09:30 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
cc:
Subject: RE: [Veritas-bu] Questions to ask a Netbackup Admin on
an interview
*interesting*
If your looking for a netbackup contractor for a short spell then fine,
but
if you are looking for a permanent employee I would agree that most of
those are too specific.
If met plenty of guys who can quote chapter and verse but cannot work with
other people and seem unable to do problem solving. Problem solving will
be
much more useful in 5 years than what the spec of a DLT library is.
What if you've spent 5 years doing netbackup with LTO and STK drives so
I've never used a DLT library ? Is the answer somewhere I can look it up ?
In which case why would I carry that info around.
My 2 pence
Ed
"Jim Horalek" <jimh AT federaledge DOT com>@mailman.eng.auburn.edu on 02/04/2004
15:53:01
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
To: <scott.kendall AT abbott DOT com>, "'Goldfarb, Josh'"
<Josh.Goldfarb AT blackrock DOT com>
cc: <veritas-bu AT mailman.eng.auburn DOT edu>
Subject: RE: [Veritas-bu] Questions to ask a Netbackup Admin on an
interview *interesting*
So by looking at your questions you would exclude a Networker expert who
has
never seen Netbackup?
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
scott.kendall AT abbott DOT com
Sent: Thursday, April 01, 2004 11:25 PM
To: Goldfarb, Josh
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Questions to ask a Netbackup Admin on an
interview
*interesting*
I know there have already been a number of posts for this and I agree with
the folks about looking for someone who can think and not just recite
things, but at the same time am completely tired of hearing from people
who
claim to know "NetBackup Exec" or "NetBackup 8.6" (the Backup Exec
version).
If they say they have NetBackup experience on their resume and they can't
tell me the difference between a volume pool and a volume group, then
there's a problem.
Asking the error number questions can be ok because when they do get stuck
you can always ask what they would do to figure it out (or see if they
bring
this up on their own). I can't count the number of times someone has
automatically answered "pick up the phone and call support" instead of
looking in the manual or using bperror or something first.
Anyway, since I already had it typed up somewhere, here are some of mine.
many are leading questions, where the answer could be simple or turn into
something really long (depending on their level of knowledge of the
item)...
How do you configure a client for automatic backups?
What's the difference between diff incr and cumulative incr? What happens
when I mix them on Windows client... Unix client?
How is a changed file determined on Windows and what happens afterwards
for
each type of backup? How is a changed file determined on Unix?
When would I, or would I not, use cross mount points?
What is the difference between a Volume Group and a Volume Pool?
How do you back up the catalog? Why is this important? What do you have
to
do if you don't have a catalog backup?
How do you recover the catalog?
How do you configure retention levels for a backup?
If I install the Admin client on an NT workstation, what else has to be
done
for it to work... be an authorized server?
What is multiplexing? What is multiple data streams? Are they the same?
Can I have one without the other... both... ? where are they configured?
What determines the number of jobs a client can run? What determines the
number of jobs that will go to a single drive?
What is OTM? TIR?
What format does NetBackup write the tape in?
How does NetBackup tie together with Media Manager?
How do I create a Storage Unit that will only be used by one client?
What is the difference between the expiration date for a volume in
NetBackup's media catalog and Media Manager's volume database?
What is the process in which NetBackup decides if a tape is available and
which one it will use? Will media servers share tapes? Will retention
levels be mixed on a tape? What happens if the requested pool is out of
tapes?
What is the difference between a frozen volume and a suspended volume?
How many Robot Control Hosts can a DLT tape library have?
What does the bpbkar process do? bpsched? bpbrm? bpdbm? ltid? What
process controls a DLT tape library... a DLT tape drive? What is the AVRD
process?
- Scott
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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Content-Type: text/html; charset="us-ascii"
<br><font size=2 face="Arial">I think most of us agree here.</font>
<br>
<br><font size=2 face="Arial">Just because you ask 10 or 20 questions, doesn't
mean you're going to stamp "fail" on their forehead and tell them to
have a nice day if they can't get 80% corect.</font>
<br>
<br><font size=2 face="Arial">I'm fine with someone who can only get half
correct, or sometimes even less, but doesn't try to BS me on the other ones and
either admits he doesn't know, tries to walk through it in his head and gets
part of the way but just doesn't know the last step or tells me how he would
approach the problem and where he would look for help.</font>
<br>
<br><font size=2 face="Arial">My biggest issue is all the people who claim to
know it on their resume, but seemed to have never touched the product in their
life when you ask them about it.</font>
<br>
<br>
<br><font size=2 face="Arial">- Scott<br>
</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>Ed.Toner AT eu.nabgroup DOT com</b></font>
<br><font size=1 face="sans-serif">Sent by: veritas-bu-admin AT
mailman.eng.auburn DOT edu</font>
<p><font size=1 face="sans-serif">04/02/2004 09:30 AM</font>
<br>
<td><font size=1 face="Arial"> </font>
<br><font size=1 face="sans-serif"> To:
veritas-bu AT mailman.eng.auburn DOT edu</font>
<br><font size=1 face="sans-serif"> cc:
</font>
<br><font size=1 face="sans-serif"> Subject:
RE: [Veritas-bu] Questions to ask a Netbackup Admin on an
interview *interesting*</font></table>
<br>
<br>
<br><font size=2 face="Courier New"><br>
If your looking for a netbackup contractor for a short spell then fine, but<br>
if you are looking for a permanent employee I would agree that most of<br>
those are too specific.<br>
<br>
If met plenty of guys who can quote chapter and verse but cannot work with<br>
other people and seem unable to do problem solving. Problem solving will be<br>
much more useful in 5 years than what the spec of a DLT library is.<br>
<br>
What if you've spent 5 years doing netbackup with LTO and STK drives so<br>
I've never used a DLT library ? Is the answer somewhere I can look it up ?<br>
In which case why would I carry that info around.<br>
<br>
My 2 pence<br>
Ed<br>
<br>
<br>
<br>
<br>
<br>
"Jim Horalek" <jimh AT federaledge DOT
com>@mailman.eng.auburn.edu on 02/04/2004<br>
15:53:01<br>
<br>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu<br>
<br>
<br>
To: <scott.kendall AT abbott DOT com>, "'Goldfarb,
Josh'"<br>
<Josh.Goldfarb AT blackrock DOT com><br>
cc: <veritas-bu AT mailman.eng.auburn DOT edu><br>
Subject: RE: [Veritas-bu] Questions to ask a Netbackup Admin on
an<br>
interview *interesting*<br>
<br>
<br>
So by looking at your questions you would exclude a Networker expert who<br>
has<br>
never seen Netbackup?<br>
<br>
<br>
<br>
<br>
-----Original Message-----<br>
From: veritas-bu-admin AT mailman.eng.auburn DOT edu<br>
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of<br>
scott.kendall AT abbott DOT com<br>
Sent: Thursday, April 01, 2004 11:25 PM<br>
To: Goldfarb, Josh<br>
Cc: veritas-bu AT mailman.eng.auburn DOT edu<br>
Subject: Re: [Veritas-bu] Questions to ask a Netbackup Admin on an<br>
interview<br>
*interesting*<br>
<br>
<br>
<br>
I know there have already been a number of posts for this and I agree with<br>
the folks about looking for someone who can think and not just recite<br>
things, but at the same time am completely tired of hearing from people who<br>
claim to know "NetBackup Exec" or "NetBackup 8.6" (the
Backup Exec<br>
version).<br>
<br>
<br>
If they say they have NetBackup experience on their resume and they can't<br>
tell me the difference between a volume pool and a volume group, then<br>
there's a problem.<br>
<br>
Asking the error number questions can be ok because when they do get stuck<br>
you can always ask what they would do to figure it out (or see if they<br>
bring<br>
this up on their own). I can't count the number of times someone has<br>
automatically answered "pick up the phone and call support" instead
of<br>
looking in the manual or using bperror or something first.<br>
<br>
Anyway, since I already had it typed up somewhere, here are some of mine.<br>
many are leading questions, where the answer could be simple or turn into<br>
something really long (depending on their level of knowledge of the<br>
item)...<br>
<br>
<br>
How do you configure a client for automatic backups?<br>
What's the difference between diff incr and cumulative incr? What
happens<br>
when I mix them on Windows client... Unix client?<br>
How is a changed file determined on Windows and what happens afterwards for<br>
each type of backup? How is a changed file determined on Unix?<br>
When would I, or would I not, use cross mount points?<br>
What is the difference between a Volume Group and a Volume Pool?<br>
How do you back up the catalog? Why is this important? What do you
have<br>
to<br>
do if you don't have a catalog backup?<br>
How do you recover the catalog?<br>
How do you configure retention levels for a backup?<br>
If I install the Admin client on an NT workstation, what else has to be<br>
done</font>
<br><font size=2 face="Courier New">for it to work... be an authorized
server?<br>
What is multiplexing? What is multiple data streams? Are they the
same?<br>
Can I have one without the other... both... ? where are they
configured?<br>
What determines the number of jobs a client can run? What determines
the<br>
number of jobs that will go to a single drive?<br>
What is OTM? TIR?<br>
What format does NetBackup write the tape in?<br>
How does NetBackup tie together with Media Manager?<br>
How do I create a Storage Unit that will only be used by one client?<br>
What is the difference between the expiration date for a volume in<br>
NetBackup's media catalog and Media Manager's volume database?<br>
What is the process in which NetBackup decides if a tape is available and<br>
which one it will use? Will media servers share tapes? Will
retention<br>
levels be mixed on a tape? What happens if the requested pool is out
of<br>
tapes?<br>
What is the difference between a frozen volume and a suspended volume?<br>
How many Robot Control Hosts can a DLT tape library have?<br>
What does the bpbkar process do? bpsched? bpbrm? bpdbm? ltid?
What<br>
process controls a DLT tape library... a DLT tape drive? What is the
AVRD<br>
process?<br>
<br>
<br>
- Scott<br>
<br>
_______________________________________________<br>
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
</font>
<br>
<br>
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